埃爾蓋利鐵 3 星級飯店

「Nothing」

「We are used to having a nice bottle of water , available at the desk on check in. But we asked and received. Also there was no ice bucket in the room, so I asked at the bar, and was provided with a large bucket . The staff were very helpful .」

「Todo excelente.」

「IT IS A TERRIBLE STAY ONE NIGHT , FEELING SO BAD AND SAD . IT IS NOT A DAIMOND BAY HOTEL . DAIMOND BAY ALREADY NOT HAVE FOR BUSINESS . WE WERE CHANGED INTO ZAFIRO HOTEL WHICH IS OLD HOTEL AND POOR , ALSO NEAR MALECON SO FAR . WE THINK IT IS NOT MORE SAFE FOR US . WE JUST STAY ONE NIGHT . WHEN WE CAME TO MAZATLAN AND KNEW ZAFIRO HOTEL IS NO GOOD . WE MADE UP OUR MIND TO ORDER ANOTHER HOTEL THAT WE LIKE . WE CHANGED INTO HOLIDAY INN EXPRESS AND SUITES . THANKS GOD . HOLIDAY INN EXPRESS AND SUITES...

「Muy bien」

「Clean comfortable room and staff was excellent.」

「Llegamos y no estaba nuestra reservación fue algo muy desesperante no tienen personal para atender no me ayudaron en nada ellos me pedían número de cuarto no tienen oficina solo te resive el guardia una experiencia fatal no pude canselar por la aplicación lo tome como fraude cánsele mi tarjeta para que no me tomaran el pago definitivo no recomiendo para nada 」

「Espaciosa, comoda, buen aire acondicionad0 en todas las habitaciones. Buen internet Solo faltan toallas de manos en los baños Y elevador en el edificio 」

「The place is excellent in terms of cleanliness and security, but it is a bit far from the restaurants or the center, however you find several shops nearby, as well as the beach.」

「Habitaciones limpias, albercas excelentes, todo muy bien, lo recomiendo para ir en Familia. 」

「Falta de atención al cliente y comunicación con el depto de reservaciones」

「Yes great place to go 」

「No estaba completamente limpia, las camas no son queen y las sábanas y colchas en pésimas condiciones estaban quemadas. No tenía todo lo necesario en las recámaras.」

「Where to start? First let me say that Ambar are condos, not a resort so each unit is individually owned & most are managed by different property managers. Our unit was managed by GPS Hospedajes Vacacionales. I could not get access to the property, they told me to see the administator who was not there for the 1st 6 days of our week there. The security guard was also no help. Once we did get in, there were no face cloths, hand towels, bath towels, dish cloths or dish towels. There were no pillow...