Dugway 3 Stars Hotels

"This is the most pleasant and accommodating stay we have ever experienced. Each and every one of the staff was not just friendly but warm and welcoming. The room was so clean and stocked well. They had a pool noodles at the pool. It was also very clean, organized and I loved that even though it was an indoor pool, they had chairs to lay on. The laundry room was also clean and so conveniently placed near the pool and elevators. I was able to use an app to pay instead of quarters. You can also use quarters but the app was so much more convenient as I didn’t have to check on the load bc the app told me how much time was left and then notified me when it was done. Breakfast was delicious and the staff kept everything clean and tidy and was so courteous to ask each person if they needed anything before they closed up. I felt like the staff had my back the whole stay and cared. Two in particular that went above and beyond to help us were Leo and Maurielle. When I had a reservation mix up with Expedia, Expedia never returned my emails and did nothing to understand or help me. Leo went above and beyond to correct a mistake that was not the hotels mistake and showed true compassion and understanding. I will appreciate him forever for the kindness he showed and for being a genuinely good human. Maurielles bright smile and warmth and willingness to help us with whatever we needed made us feel like actual guests and not like a transaction. Thank you for helping us make sweet memories. "

"First of all we arrived with a code key into the place that wasn’t even ours so we entered Someone else’s room Which was been occupied! Turns out that the dungeon that they put us into, didn’t even have a key code on it!!! This place had open holes into the attic stairs to get into the refrigerator stairs to get down into the unit Which my partner is handicap and was not easy because there was no Railings to get down into the unit! conduit throughout the place for the electricity! Had too small fans to cool down! This place is absolutely horrible for us. We will never return.! This is just a basement For the house that they stuck furniture into to rent out!"