德拉諾 3 星級飯店

「友善」

「Front desk was great with the resolving the issues I had.」

「When we checked in the guy working was so dry then we get to our room and it had a weird moldy stench and the welcome plate had another persons name on it. The bed was hard and the blackout curtains were not blackout it was just not it. The breakfast was also not it. And they charge for parking. I was happy it was only one night. 」

「The service was extremely poor. In the morning, my room door was opened for no reason, and when they saw that I was inside, they immediately closed it again without giving any explanation or apology. Later, I reported this incident to the front desk, but the staff seemed indifferent and simply said it might have been housekeeping. However, this is a serious safety issue — why would someone open a guest’s door without knocking first?」

「the room is quite nosiy（AC unit andweird noise from the floor） and everything is old」