Crystal 3 Stars Hotels

"No contential breakfast it is not a direct walk across to Mall of America like it looks on map but they had a free shuttle to mall and back "

"Food was not great at restaurant however the housekeeping was amazing. We left some expensive headphones there and they found them the next morning right before they went into the wash! They mailed them in a protective box! So thankful."

"The room was clean but overall basic. The bunkbed room for the kids was a fun feature. We stayed 4 nights and our room wasn’t serviced once. We needed to ask for garbage bags (to empty our own garbage) and fresh towels. We understand the hotel was very busy (Easter weekend) but having our room attended to once would have been nice."

"Overall not a bad experience but the charge for parking was unexpected and frustrating. The breakfast was just ok, pretty much the same thing everyday and no bacon :("

"While the room was clean the beds were terrible. Solid as concrete and the frames squeezed of metal and ended up moving. Bathrooms were in need of some updating. "

"Staff were kind, food was delicious, skywalk accessibility was an unexpected plus. There were some little things with the room (e.g. the remote wouldn't work sometimes, the shower didn't get very hot despite turning it all the way over), but overall I had a pleasant stay and would come again."

"The staff is very friendly and cordial. The hotel is noisy with hall traffic, rooms have few amenities, no microwave and pretty basic bare bones..."