水門汀城 3 星級飯店

「Staff was nice, but the whole hotel needs major updating and renovations. There is no gym and it hasn’t been available for a long time so that should be removed from website. Breakfast was the same thing every day with no fruit, protein or yogurt. In terms of the room, bed/bedding was clean but the room itself was questionable as everything is old, run down making it look unclean and gross: carpet, bathtub, tiles, flooring, walls, doors.」

「Happy with my stay」

「Well first dogs barking in the hall for about 5 minutes at 1am. Then there fire alarm was glitching and beeping at 645a. Then leaf blowers going blowing the snow. Made for a rough time sleeping. Staff was great though and very kind. Lady at the counter was from another hotel. Veey kind and helpful though.」

「The room was great…except that I got charged twice for it. I asked at the front desk, showed my bank account with two of the exact same charges, and she assured me that I was only charged once. Five minutes later they called my room to say that there was a “glitch in the system” and I was charged twice and they processed a refund. This was Friday, today is Sunda, and I still have not received my refund. This is going on three days where I don’t have access to over $400 of my money because of a...

「Yes very clean and nice staff」

「Nice hotel 」

「The first room I was given had dirt between the sheets as well as something pink spilled in them. Soaked through to the mattress pad. I could tell they had not been changed. I politely asked for a set of clean sheets as I believed one of the beds had been overlooked. He said he will come change them. Then when he came down to see he agreed they were dirty and just gave me a key to a different room….SAME THING HAPPENED….one of the beds had dirt from feet and food crumbs in the sheets!! When he...