卡斯楚 3 星級飯店

「good」

「very good stay experience」

「Everything else is perfect, but I couldn’t sleep because it was too hot and I cannot turn on the air conditioner, it blows directly to my bed. Besides that everything else is good. 」

「very good」

「Good」

「During our stay, we had an incident where we thought someone was trying to enter our room cause we heard the door shut. We immediately reported it to the front desk. The hotel staff took our complaint very seriously and began investigating right away. They kept us informed throughout the process, providing regular updates on their progress. To ensure our safety and peace of mind, they promptly offered to switch our room. The hotel checked the smart door access records. They discovered that the...

「New,clean.」

「I stayed at this hotel for one day while on a business trip and had a wonderful experience. It's a beautiful and very safe environment. The staff were always smiling and very helpful. I would definitely stay here again.」