Biotopo Monterrico-Hawaii 3 Stars Hotels

"The staff was helpful with check in and out. The restaurant is great. Excellent for someone who wants to be on the beach."

"Will definitely stay again."

"This is a very special part of Guatemala and the staff was very helpful putting together adventures and transportation we needed. "

"This place is old and run down;they don’t tell you until you are trapped that there is NO HOT WATER in your room ;yes no hot water in your room and this is an dry resort No wine no pina colada no beer no alcohol and no byob for pool or restaurant "

"There's a very complete restaurant, delicious food, and good prices. The resort is wonderful, just a few meters from the beach. The experience is very good. The only thing I didn't like is that there's no hot water in the apartment's bathroom showers."

"This location is outstanding, Great amenities, great location . It’s a little tricky to find using Google and the only minor issue was there appeared to be ants the loved that location as well . "

"1.The property is not like in the pictures. 2. The rooms are old and small. 3.he bathroom is really small, I barely can get in through the door 4 there's no implements go go to the beach, not even chairs. 5. The A/C do not work all night, it was a nightmare. It was an awful experience. "

"It was great for the price :)"

"The room was gross. There were bugs and ants all over in the bathroom including the toilet. There were no towels. The linen was not clean. There was no one in charge on the property, the kitchen lady had to call someone to check us in. The kitchen lady also left around 7:00 PM so the security guard got us some towels. I paid for three nights at 125 USD/night during Holy Week and we only stayed one night. It was that bad. I've traveled the world and I don't complain much, but for that kind of...

"The manager was so kind, friendly and efficient! "