Bel-Ridge 3 Stars Hotels

"We booked 3 of the exact same rooms at this property for $280/night and when we check-in, they told us one of the room can only accommodate 2 instead of 3 people so we need to make it work among ourselves because there is nothing they can do. After we went up to our rooms, 2 of them had wet carpet and cleaning supplies still in them. We had to wait another 20-30 min for them to finish up everything but our feet got wet from the wet carpet. They just said it will dry eventually. Later at night, the shower in the room that can only sleep 2 does not work so they switch us to another room where the shower did work but the toilet was broken. All they say is that there is nothing they can do until the next morning. When we check-out, they ran out of luggage storage space and basically told us to take our luggage somewhere else because there is nothing they can do. That's all we hear during our 2 night stay is "there is nothing we can do so you guys put up with it and make it work yourselves". Will not stay in any other Hilton in the future and I do not recommend staying there for anyone with their horrible attitude. "

"For one I told them the first night I stayed there I wasn’t happy via text when they text me I didn’t hear anything tell check out time the shower stunk the beds uncomfortable didn’t get a good nights sleep. Driving up to the place I was instantly regretting my decision to stay there. The place was a dump you couldn’t tell the front from the back the parking lot looked really bad! Shady looking people hanging out in the parking lot, I felt uncomfortable leaving while the suns down. Hotels.com only showed the glamour pictures of the hotel. Wasn’t worth the money I paid. Do yourself a favor and stay at a motel 6. They didn’t wanna do a thing to compensate me or make it right not a thing!!!!"

"Hot tub was dirty"

"The hotel (Forest Park Hotel) is owned and operated by a very rude young lady. The first room we stayed in (114) has no working air conditioning. They moved us to another room (208) which had bed bugs. The overnight front desk attendant with the hat was always on bs. I recommend saving your money and finding another suitable hotel. "

"Good breakfast "

"Clean room. No free breakfast coffee, water. And slack. Some staff just rude."