Stapleton 2 Stars Hotels

"We were extremely disappointed with our stay. When we arrived, no one was at the front desk. We had to use a phone to call for assistance, and it rang about 10 times before the clerk came out from a back room. She did not greet us and was visibly irritated. When my husband politely said we had a reservation, she handled everything aggressively—banging items on the desk, slamming our ID onto the printer, and closing it forcefully. She asked twice if we had a dog after we had already answered no. She handed us the key without saying anything. Our biggest concern was safety: the smoke detector in our room was disabled, with exposed wires hanging from the ceiling. That is completely unacceptable. Breakfast was advertised but nothing was provided. There was also no one at the front desk when we left in the morning. The hallways smelled very strongly of marijuana and cigarette smoke. As someone with severe asthma, this was extremely concerning. Even “smoke-free” rooms should not trigger asthma. Other issues: the shower knobs were reversed (hot was cold and cold was hot), and there was a thick black vertical line down the left side of the TV screen. We will not stay here again"

"Nice place to stop over."

"Didn't stay because of a family emergency. Booked online and now Im unable to get a refund."

"The room was very nasry and dirty upon arrival. And half the lights in the room didnt work.The pillows were very dirty, black hair on the towels and blankets, sheets had lipstick marks, and dirt on them. The toilet was very nasty when asked about moving rooms they put us into a king when i booked a double queen, i then asked for a clean room that was a double queen and they put us on the 3rd floor which was under construction with a mess as soon as u get out of the elevator. After being put back into the first room which was dirty. We asked for clean sheeys so we can change the beds ourselves and new pillowcases and such. The night time front desk agent was very rude when we mentioned that the blanket they gave us was still dirty and he said that he already gave us a new blanket and accused us of putting the hair on the blanket. I dont even have black hair. Wont be staying here again. The manager did comp the first night though. "