Springville 2 Stars Hotels

"Did a search for a hotel with hot tubs on Expedia. Found this one. Was not open during the winter. More of a BS Expedia situation. Why do we use such a crappy company. There’s always something and Expedia always plays the blame game and does nothing for the customer "

"There was a stove & a sign that said there was cutlery, bowls, etc. We stopped and bought soup to heat up, but there was no pot to cook it in. There is a stovetop, so there should be a pot to use on the stove. We had less than a 1/4 roll of toilet paper when we checked in (3 days 2 nights). I asked the housekeeper in the hallway if we could get some more, & she said I would have to go down to get it, because there wasn’t any on her cart. No wonder there wasn’t any in the room, they don’t keep it on the cart to stock it. When we called the desk to have some sent up, they said we had to come down and get it. No conditioner in the bathroom. No mirror in the bedroom. The place was obviously very new, and still had a new paint smell. The place looks great. It is very minimalistic and very clean. I was totally confortable. It is not sound-proof at all. I didn’t mind hearing the road traffic (there was shockingly a lot of it), but I know that would be a deal breaker for others. I also didn’t like that I had to check myself in on a kiosk out in the doorway. It was fine because nobody else was around, but if other people were waiting in line to get it, it would have been inappropriate. (It was late at night, so I think that’s why I had to do it myself??). If that’s needed, then INSIDE the lobby would be a better location. I would recommend this property, and I might stay here again, but it would be helpful to know all of these things mentioned above. "