「My stay at Farmstead Inn was cut short by a storm. We had no electricity after 11:00 pm the first night. The next day the management said they could do nothing about canceling our room for the next night nor could they adjust price for all the inconvenience of having to find another hotel. Absolutely no accommodations, communication, or apologies were made by the property. There was NO plan for an emergency situation, no emergency power lights. They blamed Expedia in one of their conversations....
「My stay at Farmstead Inn was cut short by a storm. We had no electricity after 11:00 pm the first night. The next day the management said they could do nothing about canceling our room for the next night nor could they adjust price for all the inconvenience of having to find another hotel. Absolutely no accommodations, communication, or apologies were made by the property. There was NO plan for an emergency situation, no emergency power lights. They blamed Expedia in one of their conversations....
「I don’t check in because no power and no water no food all the city she tell me talk to the Expedia for cancellation I talk I check my American Express still have the amount」
「I don’t check in because no power and no water no food all the city she tell me talk to the Expedia for cancellation I talk I check my American Express still have the amount」
「Sorry to say but what we feel in our stay was: No customer or staffs support, no one present at the front desk, No electricity, no water, and no customer support from the phone or any media. Felt like trapped and scammed.」
「Sorry to say but what we feel in our stay was: No customer or staffs support, no one present at the front desk, No electricity, no water, and no customer support from the phone or any media. Felt like trapped and scammed.」