Henrietta 2 Stars Hotels

"Very dirty. We complained to the owner because when we arrived and checked in at 9pm our room door was open, the floor was filthy and there were hairs in our bed and bathroom. And the bed only had a top sheet. Then he gave us a new room..same thing as the first plus a roach and the bathtub had a black ring around it. Owner said if we used a microscope, sure we'd find hairs and things like that.....well let's just say we didn't need a microscope to find them. He then said that places as clean as what we wanted would be 300 plus dollars per night. We subsequently left and found a place maybe 10 more dollars than this dumpster fire. If you want a chance for crabs, this is the place for you! You won't need to buy butter for these either..."

"The first room (108), had a big crack in the window. The second room (102), the toilet was loosely connected to the floor and there was some water seepage under the flooring. We stayed 2 nights but our room was not cleaned on the second day of our stay. Could use a second night stand & a full length mirror. Only amenities were soft drinks."

"There was a cockroach in the wall of our room. While the staff were setting up the extra bed, the cockroach crawled back into the wall, and no one acknowledged it or apologized. I had originally booked a double queen room, but instead of moving us to the correct room or relocating us, an extra bed was brought in from the hallway where it was stored with other items and squeezed into the room. We waited a very long time for the bed to be set up.The maintenance staff who handled the bed were kind and professional. However, the two front desk staff members we interacted with—both at check-in and when we came down to report the issue—were very nonchalant, did not address the situation appropriately, and did not offer any apology, which made the experience even more frustrating and disappointing."

"I thought the motel looked clean and well kept. Reasonably priced. The bed was very comfortable. I was disappointed that there wasn't a coffee maker in the room. They do have a continental breakfast which was nice. I would stay there again."

"Very limited selection of breakfast items and minimal seating available."