Dover 2 Stars Hotels

"Experience started out with a phone conversation with newest manager Jennifer DeCola making her aware that old manager Dana charged with reorganizing property had left a credit of 2 comp days in their computer under my name for the issues from my last visit, Jennifer responded she would check it out and we would take care of it when I got there. At check in I again asked about the 2 days and was told nothing she could do at that point because I had paid online through Expedia which wasn't true as I had opted to pay at the property, so that meant she had already processed the card on file before I even got there, I was planning to pay on my company card. Again was told she would look into it and if I decided to stay extra days could use it then, so was basically brushed off. Next was weird making reservations his trip because sometimes there would be 1 room available and 10 minutes later it would say 8 available kind of strange, and prices changing the same way up and down, finally made a reservation for the week. Place was very quiet from past visit so I thought good back to normal, first room hadn't been cleaned yet so changed rooms no problem as plenty others available, new room clean and ready to go though did smell a little of stale smoke. Mostly people staying were for work in the area, some out of town guests, has a policy of taking no guests who live within 50 miles. Less than half occupied after that until I left so very quiet and odd for this place. "

"Room had an old smell. Staff was kind. Parking was easy. "

"They did not have a smart TV. "