Brookdale 2 Stars Hotels

"Do not recommend. We travel a lot and this is the only time I have given a negative review. Pulling up, I had instant regret as it looked run down to me. The person at the front desk was friendly as she checked us into our non-smoking room. At 11:30pm the partying in the room next door started, and our nonsmoking room quickly filled with the smell of cigarette smoke from the people next door. By midnight, I called the front desk and they said they would deal with the noise. To my comment on the smoking, they said that our room was nonsmoking. I said I understood that but the people next door were smoking and the smell was coming in. 10-15min later the noise had not stopped, so I called back. They said they would deal with it. By this point I had already taken my puffer multiple times because I was coughing and couldn’t breathe due to my asthma. I slept 4-5hrs max. At checkout, I relayed my experience, and the front desk staff member was dismissive. They refused a refund. Expedia also called to request a refund and they were denied. "

"It was a wonderful stay no complaints here"

"Parking was easy"

"Didn’t feel safe as a single female. Lock on the door didn’t work. Mold on the pillows. "

"my husband and I woke at 5am to roaches in the room and the host said we need to contact Expedia for a refund "