"We booked this hotel while on the road at the last minute. We booked it just after midnight and arrived within the hour, only to find a sign on the door saying they were out and would not be back until 7 am. So we had to book another hotel. That is frustrating, but not as frustrating as the fact that they then refused to refund my money for the room, despite the fact that we could not get in. Terrible customer service. Do not use this hotel."
"We booked this hotel while on the road at the last minute. We booked it just after midnight and arrived within the hour, only to find a sign on the door saying they were out and would not be back until 7 am. So we had to book another hotel. That is frustrating, but not as frustrating as the fact that they then refused to refund my money for the room, despite the fact that we could not get in. Terrible customer service. Do not use this hotel."
The employees Sherri and Pam were extremely helpful when I checked-in. The storm had knocked out the power and I was unprepared to stay at a hotel with my animals. Sherri helped me get them out of the car and into my room. It could've been horrible but those 2 ladies made my stay so much easier.
The employees Sherri and Pam were extremely helpful when I checked-in. The storm had knocked out the power and I was unprepared to stay at a hotel with my animals. Sherri helped me get them out of the car and into my room. It could've been horrible but those 2 ladies made my stay so much easier.
I was traveling cross country, with my mom and two dogs..easiest reservation and check in I ever had, the night clerk was personable and helpful. Our room was spotless. I mean spotless. Beds were comfy, and traveling with dogs can be a bit taxing, but this place was accommodating.
Also, right on the highway, with lots of food choices made it a no brainer. Would recommend to anyone , and surely keep on my list for future stays.
I was traveling cross country, with my mom and two dogs..easiest reservation and check in I ever had, the night clerk was personable and helpful. Our room was spotless. I mean spotless. Beds were comfy, and traveling with dogs can be a bit taxing, but this place was accommodating.
Also, right on the highway, with lots of food choices made it a no brainer. Would recommend to anyone , and surely keep on my list for future stays.
izmy
Reviewed September 5, 2015Reviewed September 5, 2015