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Swiss Chocolate by Fassbind

3.0 star property
Travelers find themselves in the heart of Old Town Zürich with attentive staff who guide them through every aspect of their Swiss adventure

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Swiss Chocolate by Fassbind places guests in the charming Old Town Zürich. The hotel offers WiFi and dry cleaning services, while the business center helps travelers stay productive. Guests appreciate both the helpful staff and the convenient location near ETH Zurich.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20.00 per person
  • Pet fee: CHF 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Swiss Chocolate by Fassbind pet-friendly?

Yes, Swiss Chocolate by Fassbind allows dogs (limit 1 total). There's a fee of CHF 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Swiss Chocolate by Fassbind?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Swiss Chocolate by Fassbind?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Swiss Chocolate by Fassbind located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Polybahn Funicular and Bahnhofstrasse. Central Library Zurich and Predigerkirche are also within 5 minutes. Central Tram Stop is only a 2-minute walk and Bahnhofquai-HB Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

7.6

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 150 out of 317 reviews
Rating 8 - Good. 89 out of 317 reviews
Rating 6 - Okay. 46 out of 317 reviews
Rating 4 - Poor. 24 out of 317 reviews
Rating 2 - Terrible. 8 out of 317 reviews

Reviews

Verified

10/10 Excellent

Winifred

Liked: Cleanliness, property conditions & facilities
Great hotel in a great location!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room with a comfortable bed. It is centrally located to the central train station. The front desk people were very nice. We were able to check in early.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking on was quick and staff response was on point!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location of this hotel. The room was very clean. The lobby area was a little tight
Stayed 1 night in Sep 2025
Verified

8/10 Good

ann

Liked: Cleanliness, staff & service
The staff was friendly. Check-in was easy. The location was great! Ten minute walk from central train station. The room was clean and quirky, like the hotel. The room itself was not well lit and the pillows were flat. Because we were there in December we didn't have to worry about the a/c.but it was still warm
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly close to the Zurich HB train station, so getting in from the Zurich airport was so easy. We had our luggage held while we walked through old town and found something to eat. Housekeeping staff was phenomenal and we were able to check in a little earlier and got to grab a couple of hours of sleep before we ventured out again!! We would definitely stay here again.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kevin R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice, clean hotel.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Stephanie

The place is very well situated.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic. Rooms are small for 2 suitcases to open but it was clean and had a nice bed.
Stayed 1 night in May 2025
Verified

10/10 Excellent

RENE RALPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, but great location
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

suzanne

Liked: Amenities
Nice hotel great location. Chocolate fountain was a nice touch along with the chocolate theme. Rooms were small but sufficient for our stay. Staff was very friendly and helpful. Would recommend.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was extremely kind and friendly, beautiful view, bus stop near by. Will definitely be staying here again!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Lier

Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at Swiss Chocolate by Fassbind in Zurich and really enjoyed our stay. The location was convenient, the room was clean and comfortable, and we loved the fun chocolate-themed decor. A sweet and cozy spot to relax after exploring the city!
Stayed 2 nights in May 2025
Verified

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for restaurants and old Zurich.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an excellent location in the heart of the city. It is very nice the chocolate fountain and also the staff is very friendly.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location within walkable distance to most attractions. Staff were helpful and hotel was functional
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a reasonably priced, clean hotel in a very convenient location. Some reviews mentioned the air conditioning didn’t work well but it was definitely cool enough in our room and the weather was very warm during our stay. The rooms were pretty small though like a lot of European hotels.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Blagovesta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Majid

Liked: Cleanliness
Central location very convenient
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this hotel. Conveniently located downtown and easy walking to restaurants and shopping. Highly recommended!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, numerous eating options right in the heart of old town and less than a 10 minute walk to the Banhof! Very safe area as well. Room was clean, European spartan, but everything you need. Check-In/Check-Out was very simple.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Shi-Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfortable bed.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Nancie

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking to be where young and hip folks are and where different eateries are, this is the place for you! The vibe of the hotel is very cool and I liked that there was a reasonable priced breakfast available in the morning. Zurich is expensive, but this cute hotel is not--big thanks!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Lenin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is but small for American standards. All comforts in the hotel and near by.
Stayed 3 nights in Jan 2025