外觀

中央廣場飯店的評分

4 out of 5
中央廣場飯店
Central 1, Zürich, ZH

評論

8.8

有夠讚

10 分,有夠讚;1002 則評論中有 564 則" "
8 分,不錯哦;1002 則評論中有 324 則" "
6 分,一般般;1002 則評論中有 62 則" "
4 分,不太好;1002 則評論中有 27 則" "
2 分,很糟糕;1002 則評論中有 25 則" "

9.2/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

NG

於 2023 年 10 月住了 1 晚
Management Assistant 於 2023年11月1日回覆
Thank you for your amazing rating.

10/10 有夠讚

Fung ling

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great staff, great place
於 2023 年 2 月住了 2 晚
Management Assistant 於 2023年3月1日回覆
Dear Fung LingThank you so much for your visit and for your rating. We are happy to see that you had a perfect stay. We loook forward to welcoming you again. Kind regardsFranziska KläyManagement Assistant

10/10 有夠讚

YUDING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置极佳,就在火车站旁边,赠送了瓶装饮用水,值得推荐
位置极佳,就在火车站旁边,赠送了瓶装饮用水,值得推荐
於 2022 年 5 月住了 1 晚
Management Assistant 於 2022年6月14日回覆
Dear Guest Thank you for your visit - we are happy to see that you enjoyed the central lcoation and would be glad to welcoming you again. Kind regards Franziska Central Plaza Hotel

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2020 年 3 月住了 1 晚
Management Assistant 於 2020年3月9日回覆
Dear Guest, thank you for your visit and for your visit and for you positive rating. It would be a pleasure to welcoming you back. Kind regards, Franziska Kläy, Management Assistant

10/10 有夠讚

ming-chih

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good location, view
於 2020 年 2 月住了 2 晚
Management Assistant 於 2020年2月28日回覆
Dear Guest, thank you for your amazing rating. We are pleased to hear that you enjoyed the location and the view. It would be a pleasure to welcoming you back. Kind regards, Franziska Kläy, Management Assistant

6/10 一般般

LH,Hong Kong

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Good location. Very close to train station and is walk-able to the old town. Nice staff. Surprised that there is a nespresso machine in room, coffee is free of charge and capsules are refilled everyday. There are also free apples on each floor. This is super heart-warming when you step out from the elevator and see a tray of free apples after a long cold day outside. Rooms are smaller than expected. There is almost no walking space after placing our 2 luggage cases. Door of toilet cannot be locked. We expected to have a bathtub in the bathroom as pictures shown on room description but there was no bathtub in all 3 rooms we booked.
於 2020 年 1 月住了 2 晚
Marc Pietrowski 於 2020年1月30日回覆
Dear guest, we would like to thank you for your stay and for sharing your experience with us. We are delighted to hear that you were fully satisfied with our service. Due to the fact that our hotel is a historic building the layout of the rooms is not as homogeneous as in modern buildings. We look forward to welcoming you back. Kind regards, Marc Pietrowski Front Office Manager

6/10 一般般

Tat Yin Eddie

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
water pressure in the room is weak....
於 2019 年 12 月住了 1 晚
Management Assistant 於 2020年1月8日回覆
Dear Guest, thank you for your visit and for your feedback regarding the water pressure. We regret that we could not meet your experiences. Best regards, Franziska Kläy, Management Assisant

8/10 不錯哦

Lu

喜歡:整潔度、員工素質和住宿環境和硬體
由于是屋顶房间,房间靠窗位置空间狭小
於 2019 年 11 月住了 1 晚
Management Assistant 於 2019年12月24日回覆
Dear Guest, thank you for your recent visit and for your comment. We are glad that you overall enjoyed your stay. We would be delighted to welcoming you back here in Zurich. Kind regards, Franziska Kläy, Management Assistant

10/10 有夠讚

SHANSHAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Management Assistant 於 2019年10月28日回覆
Dear Guest, thank you for you for perfect rating. We would be delighted to welcoming you back here in Zurich. Kind regards, Franziska Kläy, Management Assistant

8/10 不錯哦

qiao mei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置好方便
於 2019 年 9 月住了 1 晚
Management Assistant 於 2019年10月6日回覆
Dear Guest, thank you for having taken the time to share your feedback. We are glad to read that you like the location of our hotel. We would be happy to welcoming you back in the not too distant future. Kind regards, Franziska Kläy, Management Assistant

10/10 有夠讚

Chai-Shin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
於 2019 年 9 月住了 1 晚
Management Assistant 於 2019年9月25日回覆
Dear Guest, thank you for your wonderful rating. It was a pleasure to have you here as our guest. All the best, Franziska Kläy, Managment Asssistant

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常推荐
早餐虽然收费,但性价比很高 种类繁多 很好 由于航班很早就到达苏黎世 吃完早餐也安排了提前入住 不足之处只是床太软了睡到背痛 其他一切都很不错
於 2019 年 8 月住了 1 晚
Management Assistant 於 2019年9月3日回覆
Dear Guest, thank you for having taken the time to review your stay. We are glad to read that you enjoyed the early check in. All our beds are box spring beds. We regret that the mattress was too soft for you. We would be delighted to welcoming you again here in Zurich. Kind regards, Franziska Kläy, Management Assistant

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
登記入住的服務人員親切! 餐廳服務親切!
於 2019 年 8 月住了 1 晚
Management Assistant 於 2019年8月14日回覆
Dear Guest, thank you for staying with us and for your compliments regarding our reception and service staff. All the best, Franzsika Kläy, Management Assistant

2/10 很糟糕

真實旅客

喜歡:整潔度
不喜歡:員工素質
於 2019 年 6 月住了 2 晚
Management Assistant 於 2019年6月27日回覆
Dear Guest, we regret that we could not meet your experiences. Unfortunately, you have left no feedback - unfortunately we do not know what has led to dissatisfaction. Kind regards, Franziska Kläy, Management Assistant

8/10 不錯哦

Chi Hung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 3 晚
Management Assistant 於 2019年6月19日回覆
Dear Guest, thank you for your visit and for your postive rating. We are pleased to read that you enjoyed your stay in our property. Sunny regards from Zurich, Franziska Kläy, Management Assistant

8/10 不錯哦

CHI SENG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 2 晚
Management Assistant 於 2019年6月12日回覆
Dear Guest, thank you for your good rating. We are happy that you enjoyed your stay. Kind regards, Franziska Kläy, Management Assistant

8/10 不錯哦

Chi Hung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
Management Assistant 於 2019年6月10日回覆
Dear Guest, thank you for your positive rating. We look forward to welcoming you back here in Zurich. Kind regards, Franziska Kläy, Management Assistant

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel is very convenient and close to the central train station by walking distance 5 minutes, and I was able to store the luggage 2 days before my check-in night. The room is a bit smaller than i expected and there is no view from the room, and room rate does not include breakfast.
於 2019 年 5 月住了 1 晚
Management Assistant 於 2019年5月29日回覆
Dear Guest, thank you for staying with us and for your comment. We are glad that you enjoyed the location in the heart of Zurich and that you appreciate that you could store your luggage. We would be delighted to welcoming you back in the near future. Kind regards, Franziska Kläy, Management Assistant

10/10 有夠讚

Garykk

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staffs, great location , Superb hotel 👍👍👍
於 2019 年 5 月住了 2 晚
Management Assistant 於 2019年5月13日回覆
Dear Guest, thank you for your visit and for your amazing rating. Your motivating feedback has been forwarded to our entire team. We look forward to welcoming you back. Kind regards, Franziska Kläy, Management Assistant.

10/10 有夠讚

LEE

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
this is great location with valuable rate, near train station, tram station and walk along to the river as well. Also large supermarket just few mins walk. And staff are nice too. Only suggest that the drainage of bathtub can be improved; and with stronger shower as well.
於 2019 年 4 月住了 2 晚
Management Assistant 於 2019年4月23日回覆
Dear Guest, thank you for your visit and for your positive rating. We are glad to hear that you enjoyed the location nearby all attractions. Your feedback regarding the shower has been forwarded to our technician. It would be a pleasure to welcoming you back. Kind regards, Franziska Kläy, Management Assistant

6/10 一般般

Shirley

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
怕吵的要考慮一下
1. 隔音不好,聽得到隔壁講話嘻笑聲。 2. 距離火車站真的很近,優點方便,缺點是車聲很吵,甚至碰到示威抗議遊行,對聲音敏感的要多思量。 3. 雖然買河景房型,但其實並不是真的面河的感覺,開窗後看到的是橋景,這是飯店位置的關係,所以如果怕吵的建議不要加錢購買河景,反而面後面的普通房型就好了。 4. 冰箱所有東西要收費是可理解,但迎賓水放在桌上,也要收費的,要留意。房內沒有給礦泉水。 5. 蓮蓬頭水量極小,不過熱水兩秒就來,這點不錯。 6. 櫃檯跟餐廳服務人員都很親切友善。 7. 旁邊是舊城區,跨過橋就是火車站跟購物街,相當方便。 8.房內沒有熱水壺、牙刷牙膏,要自備。
於 2019 年 3 月住了 2 晚
Management Assistant 於 2019年4月2日回覆
Dear Guest, thank you for staying with us and for having taken the time to share your experiences. We regret to read that you could hear other guests in another room. Our windows are tripple glazed - if the windows are closed it is relatively calm. On the day of arrival, a welcome water is provided on the tabel. It is free of charge on the table. The drinks in the minibar are not free. In each room is a nespresso coffee machine. Our guests can drink coffee and tea (free of charge). Toothbrushes and toothpaste are available on request at any time (without charge).Thank you for your compliments regarding our staff. We wish you a pleasant time. Sunny regards, Franziska Kläy, Management Assistant

10/10 有夠讚

Chi Ming Luke

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel
Excellent hotel with friendly staff . The room is very clean and the location is convenient.
於 2019 年 3 月住了 4 晚
Management Assistant 於 2019年3月29日回覆
Dear Guest, thank you for your perfect rating. Your amazing feedback will be forwarded to our team. We look forward to welcoming you back. Kind regards, Franziska Kläy, Management Assistant

10/10 有夠讚

Chun Hsien

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful Experience in a Brilliant Hotel
A beautiful trendy hotel to stay. Easy to reach central Zurich and the train station is just across the bridge. Perfect location for tourists.
於 2019 年 2 月住了 1 晚
Management Assistant 於 2019年2月13日回覆
Dear Guest, thank you for staying with us and for sharing your experiences. It is a pleasure to read that you like the design of our hotel and the location in the heart of Zurich. All the best, Franziska Kläy, Management Assistant

10/10 有夠讚

CHENGYU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便
離火車站5分鐘~過兩個馬路就到很方便!離舊城區很近很好逛~
於 2018 年 12 月住了 1 晚
Management Assistant 於 2019年2月7日回覆
Dear Guest, thank you for your visit and for your amazing rating. It would be a pleasure to welcoming you back soon. Best regards, Franziska Kläy, Management Assistant

8/10 不錯哦

Shirley,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel is just a few minutes walk from Zurich HB. The location is perfect and the room is comfortable.
於 2018 年 10 月住了 1 晚
Management Assistant 於 2018年10月30日回覆
Dear Shirley, thank you for having chosen our hotel. We are happy to read that you enjoyed the location in the heart of Zurich and the comfortable room. We look forward to welcome you back. Best regards, Franziska Kläy, Management Assistant

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 2 晚
Management Assistant 於 2018年10月23日回覆
Thank you for your positive rating.

8/10 不錯哦

JC,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點很好的飯店
地點離中央車站很近,走路不到10分鐘就會到,離超市也很近,就在對面不到3分鐘,生活機能算方便,唯獨價錢有點貴,如果可以再便宜一點,會更好!
於 2018 年 9 月住了 2 晚
Management Assistant 於 2018年9月17日回覆
Dear Guest, thank you for your nice comment. It is a pleasure to hear that you had a great stay and that you could take advantage of the nice location. Kind regards, Franziska Kläy, Management Assistant

10/10 有夠讚

Regina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 1 晚
Management Assistant 於 2018年9月10日回覆
Dear Guest, thank you for your perfect rating. Kind regards, Franziska Kläy, Management Assistant

8/10 不錯哦

Yee sum

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 2 晚
Management Assistant 於 2018年6月30日回覆
Dear Guest, thank you for having chosen our hotel and for your rating. Kind regards, Franziska Kläy, Management Assitant

2/10 很糟糕

Kit Sang Jackson

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Way beyond Disappointing
Experience sharing to whom it may want to make an reservation: 1) Booked River Side View room but it turned out whole view was blocked by hotel sign and river could be barely seen; 2) Ran out of vanity kit on 2nd night. Made an request and wait for 20 mins. Eventually, they gave me an USED vanity kit, disgusting. Confronted at front desk and person in-charge told me he didn’t check. Should he give me a new one in a first place? 3) Same person in-charge told me I had to pay for Welcome Water sits on coffee table. Oops, I didn’t feel that welcome at all; 4) No A/C and they taught me to open window but needed to live with quite dynamic of car horn. Kept insist and offered electric fan eventually; 5) Enjoyed coffee capsule but I learned that all cups need to be cleaned on my own after used; 6) ... other areas, like cleanliness, politeness..etc, appear not a big deal... 100% true experience without exaggeration, please be aware before proceed booking.
於 2018 年 5 月住了 2 晚
Management Assistant 於 2018年6月6日回覆
Dear Guest, thank you for your visit and for having taken the time to share your opinion. We regret that you have not been happy with your stay. If our guests let us know during the stay regarding any inconvenience we have the chance to react - we could have offered another room. The vanity kits which our guests receive of course new. You would see it immediately if it was already open - that is why we do not have to check it. The welcome water (on the table in the room and the water at the reception is complementary. We regret to read that there was a miscommunication. Please accept our sincere apologies that the housekeeping staff did forget to clean the cup in you room. We really regret to learn that we did not meet your experiences. Kind regards, Franziska Kläy, Management Assistant

8/10 不錯哦

william,hong kong

喜歡:員工素質、住宿環境和硬體和客房舒適度
2mins walk from station,1min from supermarket,its very convenient
於 2018 年 5 月住了 1 晚
Guest Relation Manager 於 2018年5月23日回覆
Dear Guest, thank you for your positive rating and for even having uploaded a photo. We look forward to welcoming you back in the heart of Zurich. Kind regards, Franziska Kläy, Guest Relation

10/10 有夠讚

Kit Yee Crystal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It is not the first time I stay here, the location is very good, bed is very comfortable. All are good!!
Guest Relation 於 2018年3月29日回覆
Dear Guest, thank you for your visit and for sharing your feedback. We are happy to read that you enjoyed your time in our hotel, like the comfortable bed and visited us not the first time. We look forward to welcoming you back. Kind regards, Franziska Kläy, Guest Relation

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A very nice hotel with beautiful river view!
The location is perfect, very close to the Zurich Station and so many things close by. The River View room is spectacular!
於 2017 年 12 月住了 2 晚
Franziska Jahn 於 2017年12月15日回覆
Dear Guest, thank you for your perfect rating. We are delighted to read that you like the beautiful river view. Best regards, Franziska Kläy, Guest Relation

10/10 有夠讚

Pilien

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Very convinent for a trip to Zurich city! Room is renovated and clean. The only problem is to take a shower in the tub is quite dangerous without an anti slip pad!
於 2017 年 9 月住了 1 晚
Franziska Jahn 於 2017年9月11日回覆
Dear Guest, thank you for your visit and for your great rating. As you mentioned your idea during the check out already we have forwarded your feedback to our management. We wish you a wonderful time. Best regards, Franziska Kläy, Guest Relation

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點優越
入住一晚,被提升至套房,能看到城市景觀。
Franziska Jahn 於 2017年5月31日回覆
Dear Guest, thank you for your visit and for your rating. We are glad that you enjoyed your stay in the Suite. Kind regards, Franziska Kläy, Guest Relation

10/10 有夠讚

CHI SENG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
方便整潔的酒店
入住手續快捷,地點好,中央火車站或班霍夫大道就在附近,酒店內的餐廳食物好味,酒吧有現場彈鋼琴,感覺舒適。
Franziska Jahn 於 2017年5月16日回覆
Dear Guest, thank you for your visit and for recommending our hotel. We are happy that you like the location of our hotel and that you mention the good restaurant King's Cave and our nice bar with live music. We wish you a good time. Best regards, Franziska Kläy, Guest Relation

8/10 不錯哦

wei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
离车站很近,不错
Franziska Jahn 於 2017年5月6日回覆
Dear Guest, thank you for your visit and for your visit and for your feedback. We are glad to read that had a good stay. Best regards, Franziska Kläy, Guest Relation

10/10 有夠讚

Shun Chun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Franziska Jahn 於 2017年4月25日回覆
Dear Guest, thank you for your stay with us and for your perfect rating. It would be a pleasure to welcome you soon again. Best regards, Franziska Kläy, Guest Relation

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The location is excellent. The restaurant "King's Cave" is nice.
Franziska Jahn 於 2017年3月7日回覆
Dear Guest, thank you for your stay with us and for rating our hotel. We are delighted to read that you had a pleasant time and that you have enjoyed a nice meal in our restaurant King's Cave. Kind regards, Franziska Kläy, Guest Relation

10/10 有夠讚

Chiung-Ching

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
離車站與大街都算近,非常理想與便利的地點
General Manager 於 2016年9月29日回覆
Dear Guest Thank you for your stay with us and for your perfect rating. We appreciate your comment and are glad that you have enjoyed the central location of our hotel. Best regards, Franziska Kläy, Guest Relation

10/10 有夠讚

wayne,taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location with good view
Just near Limmat river and transportation center. It is easy to take bus to Zurich lake. Walk to HB in 5 minutes. Free wifi.
Guest Relation 於 2016年9月29日回覆
Dear Guest Thank you for staying with us and for your nice comment. We are glad to read that you had a pleasant time in our hotel. Our Standard rooms are equipped with an air floating system, the Superior rooms are equipped with air condition. We wish you a great time and would be glad to welcome you soon again. Kind regards Franziska Kläy Guest Relation

10/10 有夠讚

Michael,Irvine

喜歡:整潔度、員工素質和住宿環境和硬體
Loved the gym
於 2024 年 5 月住了 2 晚
Management Assistant 於 2024年5月15日回覆
Thank you, Michael.

8/10 不錯哦

James,Toronto

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Management Assistant 於 2024年5月13日回覆
Thank you, James.

10/10 有夠讚

Brooke

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic property in the heart of Grindelwald. Book a room with balcony and Eiger view, breathtaking views. Free breakfast and welcome drinks, plus walkable to everything too. Highly recommend!
於 2024 年 5 月住了 1 晚
Management Assistant 於 2024年5月10日回覆
Dear BrookeThank you for your visit in Zurich. We hope you also enjoyed your stay in our hotel in Zurich. It is a pleasure to see that you like the hotel in Grindelwald. Best regardsFranziska KläyManagement Assistant

8/10 不錯哦

Suzanne

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, easy check in
於 2024 年 5 月住了 2 晚
Management Assistant 於 2024年5月10日回覆
Thank you so much, Suzanne.

8/10 不錯哦

Patricia

家庭旅遊
喜歡:設施服務和住宿環境和硬體
Very nice hotel next to the old quarter of Zürich and the station. Only complaint was a delivery from housekeeping that was very slow and when they arrived, they had the wrong items.
於 2024 年 4 月住了 2 晚
Management Assistant 於 2024年5月6日回覆
Dear PatriciaThank you for staying with us and for your answer. While we're glad you enjoyed our hotel's location, we apologize for the inconvenience caused by the delay and mix-up with housekeeping. We'll address this issue to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention. We look forward to welcoming you back. Kind regardsFranziska KläyManagement Assistant

10/10 有夠讚

qi

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
it is a very good hotel.
於 2024 年 4 月住了 1 晚
Management Assistant 於 2024年5月6日回覆
Thank you for staying with us and for your perfect rating.

8/10 不錯哦

Padraig

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Management Assistant 於 2024年4月29日回覆
Thank you.

6/10 一般般

Jegathesan

家庭旅遊
不喜歡:設施服務
Ok
於 2024 年 4 月住了 1 晚
Management Assistant 於 2024年4月29日回覆
We regret to see that your stay did not meet your expectations.

10/10 有夠讚

Cecile

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful view of the city and river.
於 2024 年 3 月住了 2 晚
Management Assistant 於 2024年4月29日回覆
Dear Cecile, thank you so much for your amazing feedback. We look forward to welcoming you back. Kind regardsFranziska KläyManagement Assistant