The property exterior and lobby are clean. I appreciated that the bathroom and shower were in a separate room as most European hotels don't have that. However, the room only included 1 small towel and 2 body towels, and the hotel does not replace these throughout your stay, nor do they clean the room daily. No face towels or hand towels. Bed only came with 2 pillows and when requested for extra pillows, they gave us 2 very flat and smelly throw pillows with pillowcases over it. The design of the shower makes the floor of the entire bathroom wet, so we asked for 1 extra towel. The towel was never given. Almost no English channels are on the television, and the chromecast is not useable. The staff were pleasant but were not accommodating.