Find hotels near Zona Rosa Shopping Mall, Kansas City from NT$2,219

"Wonderful"

"All they had was coffee, packets of oatmeal, cold cereal, but no milk and fruit."

"The hotel was in full blown construction mode and it seems as though it has been in that condition since the start of the year. Dust, garbage and construction debris all over. No working facilities. No food available in the hotel. Bathroom smelled like urine. Not sure they should be accepting guests and charging full amount at this point "

"I didn’t actually sleep here. I never was given a room number. But here I am writing a review. It was the night before my early flight and all of the airport proximity hotels were booked. I’d already had an issue at another property earlier in the evening. I walked into the posh entryway, fountains and pleasant warm lighting was comfortable. There were several people in line at the desk and I notice the clerk looks a little stressed. I get to the desk and Kristy introduced herself as the manager on duty. She explains that they actually do not have any open rooms as there was a glitch with the Expedia website but that she would do everything she could to find us a place to stay for the evening. Kristy ended up staying on the line with Expedia, was able to get me a refund and also did her very best to find us other accommodations for the evening. She was extremely patient with my frustration and exhaustion and found us a place to wait while we tried to troubleshoot the issue. When I say she went above and beyond, I cannot express how much we needed her kindness that evening. We were not technically paying customers and she mentioned in passing that she had to be back on the morning shift and stayed with us until nearly 2am. Her kindness and willingness to help really got us through the night. So while I did not end up staying here, I would 100% refer any of my friends and family to stay at Embassy. "

"The staff were very friendly and welcoming throughout our stay, which we really appreciated. The facility itself is on the older side, but it was clean and well-maintained. While it may not feel modern, it was comfortable enough for what we needed. Overall, a decent stay thanks to the great service."

"Our bed and room were clean, attractive and comfortable. Toby and Lavonda at front desk were friendly and helpful! Breakfast and lobby beverages were delicious. We appreciated the tv channels and streaming options."

"The airport shuttle was very helpful. Staff was very pleasant. Our bed needed a new mattress."

"My stay was great. The front desk staff was polite and helpful. The female manager on the other hand was rude and dismissive when I brought up my service animal and how she could not charge a pet fee due to having a service animal. She brought up that Missouri does not count support animals as service animals ands when I informed her that while that may be true, support animals are protected under Federal Law as service animals and she could not charge me a pet fee, she was dismissive of me and told me not to worry about the charges. After checked out and left I saw that she did in fact go ahead and charge me for a pet and more than she even stated at first. When I called to discuss this with her she was "never at the hotel" and when I requested her bosses information I was told that she said she is not allowed to give out her District Managers information and I could email her. I refuse to speak with the site manager any longer as she has been super rude during this whole experience and refuses to help me. I feel very targeted by this manager."

"The room was smaller than I am used to for suites but the amenities made up for it. Great breakfast options. I think this is the only hotel I have stayed at where the breakfast potatoes were perfectly cooked and melted in your mouth. They were not overly seasoned or hard and dry. Kids loved the fresh yogurt and toppings bar."