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香料宮殿飯店的評分

3.5 out of 5
香料宮殿飯店
Soko Muhogo Street, Zanzibar Town, Mjini Magharibi Region

評論

8.6

有夠讚

10 分，有夠讚；98 則評論中有 50 則" "
8 分，不錯哦；98 則評論中有 33 則" "
6 分，一般般；98 則評論中有 9 則" "
4 分，不太好；98 則評論中有 2 則" "
2 分，很糟糕；98 則評論中有 4 則" "

9.0/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.8/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Leo，台灣

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位在石頭城中心，方便的住宿，景點都在步行範圍內。到海邊也很近。
於 2018 年 11 月住了 3 晚
spice palace team 於 2018年11月24日回覆
Thanks very ,much with pleasure for your nice review. we do hope you will definitely come back.

10/10 有夠讚

Aisling

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All of the staff here were so kind and helpful! My room was so clean and comfortable, and the breakfast was amazing 🤩 I really hope I can stay here again one day ❤️ Asante Sana!!
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Ildiko

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean hotel. Loved the terrace restaurant. The food was good and breakfast had lots of choices. It was easy to find our way to the melacon. There is a ATM close by which is convenient. You could make arrangements for trips right in the hotel. We didn't use it, bit there is a very nice pool at the hotel. They were eager to please us in every way. Nice stay.
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Barbara，Virginia Beach

不喜歡：設施服務
Property location is nice. Very old and smells of mildew. The pool is the size a jacuzzi, no seats around the baby splash pool. I had no hot water and the tv did not a connect. The free internet is null and void. Connectivity to the internet was poor for both new gets that I stay at Spice Palace. Heed this warning and stay elsewhere. The breakfast served each morning was horribly!
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Arne

於 2023 年 11 月住了 3 晚

2/10 很糟糕

JOEL

不喜歡：員工素質
Un hôtel sans réponse
Le séjour est vite raconté. Il est indiqué que l'hotel a un accueil limité. Notre vol ayant été reculé après 22 heures, nous avons questionné sur la possibilité de nous accueillir dès le 7 juillet par mail et hotels.com et n'avons eu une réponse que 4 jours avant notre arrivée (nous étions déjà en voyage). Il nous a donc fallu réserver et payer un autre hôtel...
於 2023 年 7 月住了 2 晚

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location in Stone Town. Very nice room. The dining was reasonably good, although at times just a bit slow. The staffing and service at the lobby coffee bar was very poor, with apparent staff disinterest -- this is the only aspect of this hotel which could use some more attention, Otherwise, highly recommended.
於 2023 年 7 月住了 3 晚

8/10 不錯哦

Annlee

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
A hidden gem among the hustle and bustle of Stone Town. Great location and friendly staff, though quite noisy.
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Roald

於 2023 年 7 月住了 2 晚

10/10 有夠讚

Javon

喜歡：住宿環境和硬體和客房舒適度
Great Hotel!
I had a truly amazing stay at this hotel. The staff were so nice. The room was very big and had a comfortable bed. And the breakfast was very delicious. I would definitely stay here again.
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Wilmer

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I had a great stay at Spice Palace Hotel, perfect location, near to the most popular tourist attractions!
於 2023 年 3 月住了 2 晚

2/10 很糟糕

Kenton

團體旅遊
不喜歡：員工素質和住宿環境和硬體
Tired and misleading
The hotel is very tired. The rooms were very tired, the mosquito nets were grey with neglect and had holes in them, defeating their purpose. The shower in the bathroom had cracked tiles and wholes in the door. You also needed to be a contortionist to sit on the toilet, and all this was in what is described as a superior suite. They claim to have happy hour on beer and cocktails between 4 and 7 every day (advertised in the bar) but when you try to take advantage of this they use all sorts of excuses to give you any form of happy hour discount. When I tried to raise this with the management they didn’t even have the decency to respond to my email. Either they need to remove the happy hour sign and references to happy hour or honour it. The food was average at best. Do not use their airport shuttle as the charge double the going rate and do not get you as close to the hotel as they possibly could do. This is all a great shame as the hotel does have great potential due to location. All it requires is some freshening up.
於 2023 年 1 月住了 5 晚

8/10 不錯哦

saleh

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Majority of things are ok but something very important which I didn't like is the fact that you cannot easily sleep in the morning or during the afternoon and the reason is that too much light in the room. The sun goes directly through the small window of the door overlooking 5he balcony, from the toilet door. The curtains are not dark and leave the sun light to come in. I was in Room 302
於 2022 年 12 月住了 5 晚

6/10 一般般

PITTER

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 2 晚

10/10 有夠讚

Guillaume

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 1 晚

10/10 有夠讚

Sven

喜歡：員工素質、住宿環境和硬體和客房舒適度
Nice stay
Was a nice hideaway in the Middle of town, the staff and rooftop restaurant were a saving grace, especially during our trip, the staff were very accommodating
於 2021 年 4 月住了 5 晚

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 3 晚
Reception 於 2021年4月14日回覆
Thanks for your nice review. Hope to see you again next time

10/10 有夠讚

Paer

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good value for money
Nice little Hotel in center of old town with excellent straff.
於 2020 年 12 月住了 1 晚

8/10 不錯哦

Fahad

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, decent place
It was a decent place. Great value for money... rooftop bar was great.
於 2020 年 1 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體
もう少しエアコンが聞いてほしかった
於 2020 年 2 月住了 1 晚
SPICE PALACE TEAM 於 2020年2月27日回覆
Thank you for your nice review

6/10 一般般

Gerard

喜歡：整潔度
Bof
Hotel basique dans un quartier ancien, voire délabré. Personnel agréable mais pas toujours efficace (réception). Pas d'accès en voiture donc portage des bagages pour rejoindre l’hôtel.
於 2020 年 2 月住了 1 晚
SPICE PALACE TEAM 於 2020年2月26日回覆
Thanks for your nice review, We really appreciate and we are assured you to rectify all the department which has some minor problem

10/10 有夠讚

Sam，Florida

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love the charm of this hotel. It’s very clean and up to date, perfect location and the staff was very friendly. The worst part about my stay at this hotel was having to leave. Great experience and I will stay here again! I highly recommend this hotel.
於 2020 年 1 月住了 2 晚
Spice palace Team 於 2020年2月4日回覆
Thanks for your nice review Hope to see you again

8/10 不錯哦

Felistas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚
Spice Palace Team 於 2019年12月13日回覆
Thanks for your nice reviews, Hope to see you again

10/10 有夠讚

Carina

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Kan rekommenderas!
Ett perfekt boende med bra läge. Mycket god mat som ingick i priset.
於 2019 年 11 月住了 1 晚
spice palace team 於 2019年12月3日回覆
Thanks for your nice reviews, Hope to see you again

8/10 不錯哦

真實旅客

於 2019 年 11 月住了 1 晚
spice palace team 於 2019年11月27日回覆
Thanks for your nice review, We hopefully looking to host you again next time

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 1 晚
spice palace team 於 2019年10月29日回覆
Thanks for your great review, Definitely we will see you again

10/10 有夠讚

真實旅客

於 2019 年 10 月住了 4 晚
spice palace team 於 2019年10月20日回覆
Thanks for your nice review, We hope to see you again next time

10/10 有夠讚

Joshua

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
spice palace team 於 2019年10月8日回覆
Thanks for your nice reviews, We do hope to see you again

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooftop bar is a lovely, unique feature and the nightly note/cookies were nice to look forward to.
於 2019 年 9 月住了 3 晚
spice palace team 於 2019年9月24日回覆
Thanks for your good review, We hope to see you again next time

8/10 不錯哦

Mohammed

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
Perfect location Basic breakfast
於 2019 年 8 月住了 6 晚
spice palace team 於 2019年9月2日回覆
Thanks for your nice review

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
The hotel is located perfectly in stone town, and has great amenities including a clean pool kept at a pleasant temperature, a cafe, and roof top restaurant. The staff are exceptionally friendly and sweet, and very helpful! The property itself is beautiful, and well maintained, and the rooms are clean and comfy.
於 2019 年 8 月住了 2 晚
spice palace team 於 2019年8月26日回覆
Thanks for your nice review. We will always perform at our best level to make your stay more lovely and memorable. Hope to see you again

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff at the restaurant very youthful and lovely, i would definitely come over again :)
於 2019 年 8 月住了 1 晚
spice palace team 於 2019年8月13日回覆
Thanks for your nice review.. Awaiting to serve you again

10/10 有夠讚

Johan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel in centre
Perfect hotel in the centre with exellent food and walking distance to all places of interest and also to the beach.
於 2019 年 7 月住了 3 晚
spice palace team 於 2019年8月8日回覆
Thanks for your nice reviews. Hope to see you again

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely staff, very clean, great location. Stayed in a single which had plenty of room and a really great sized, modern bathroom. Highly recommend
於 2019 年 7 月住了 2 晚
spice palace team 於 2019年7月26日回覆
Thanks for your nice review. see you next time

8/10 不錯哦

真實旅客

於 2019 年 7 月住了 2 晚
spice palace team 於 2019年7月16日回覆
Thanks for your nice reviews Hope to see you again

2/10 很糟糕

Andrea

團體旅遊
喜歡：整潔度
不喜歡：員工素質
I read this could happen and it did. When I arrived at my hotel to check in, they told me I had to stay at a different location.
於 2019 年 5 月住了 1 晚
Reservation Department. 於 2019年6月14日回覆
Dear Andrea, Thanks for your review. The hotel was under renovation and Antonio Garden is also our property(ANNEX) We are really sorry if we didn't meet your holiday expectations

4/10 不太好

真實旅客

情侶出遊
不喜歡：員工素質和設施服務
We booked the Spice Palace Hotel but were transfered to a sister hotel (Antonio Garden Hotel). We could still book the exact same room in Spice Palace hotel, which is super strange. We booked diner together and received voucher for it. You could pick any main dish, but all the dishes with meat were suddenly not available. After some push, one of the cheaper ones was available.. Based on above experience, I would not recommend this hotel.
於 2019 年 5 月住了 1 晚
Spice palace reception 於 2019年6月14日回覆
Thanks for your review. We are really sorry if we ruined your vacation

10/10 有夠讚

真實旅客

於 2019 年 5 月住了 1 晚
Spice Palace Team 於 2019年6月14日回覆
Thanks for your nice reviews Hope to see you again next time

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 6 晚
Spice palace Team 於 2019年6月14日回覆
Thanks for your nice reviews. We hope to see you in the next vacation

10/10 有夠讚

Poul Bech

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super godt sted eneste problem var at vi havde booket Spice palace hotel men endte på Antonio Garden hotel fordi det første ikke var færdigt endnu. Fantastisk Crew på hotellet.
於 2019 年 4 月住了 8 晚
Reservation Department 於 2019年6月14日回覆
We really appreciate. Thanks for your good review. We will always work hard to make your stay more enjoyable.

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
The rooms are very nice and good value for money. The pool is tiny, dirty and was emptied at some point. Cleaning service very good and friendly lobby. Restaurant service not so good.
於 2019 年 4 月住了 3 晚
spice palace team 於 2019年4月11日回覆
Thanks for your nice review, We will check and rectify all the mentioned department with problem

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The proprety is placed in a very good location. Take dome earplugs, the phonic isolation is really poor. You can hear everything from outside and the lobby. The staff from the front desk are very kind and helpful. The food in the restaurant is ok, however the waiters have no idea what they are doing. The half board includes for dinner only main course, and we ordered a vegetables side salad. When we paid for the salad, instead of a regular garden salad, they charged me for a “beef salad”, their argument being that the system does not include my chosen option. I do not believe the customer has to pay for their error in the system. After this, at check-out, they said we need to pay an extra 25$, a bill placed on our room by the restaurant. The main course we had was included in the package we bought, and the salad was already paid for. This just delayed our arival in the airport for no reason.
於 2019 年 3 月住了 1 晚
spice palace team 於 2019年3月29日回覆
Dear Valuable Guest, Thanks for your nice review and really sorry for what happen. We as MANAGEMENT, apologize on behalf of our staff and we assure you to take action on this issue in order to avoid this problem in the future.

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
The receptionists are great, really helpful. The waiters in the Jaws restaurant are clue
於 2019 年 3 月住了 1 晚
spice palace team 於 2019年4月1日回覆
Thanks for your nice review, Kindly clarify to us what is the problem with the waiters in order for us to solve the problem for the future clients

10/10 有夠讚

Jean-Claude

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super
Vraiment bien et sympa. Un seul bémol la carte de la chambre qui se démagnétisait tous les jours et que nous aurions dû recharger avec notre smartphone. Mais nous en vacances on ne veut pas de smartphone...
於 2019 年 2 月住了 4 晚
spice palace team 於 2019年3月3日回覆
Thanks for your nice reviews we hope to see you again next holiday

10/10 有夠讚

Fabienne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
fantastic place only top by their great service at
great place i had booked an oter place in zanzibar but when i saw it there where no way i would spend a night there so i went to find and most importanly see an other hotel and found spice palace hotel by luck the roomed was ac in zanzibar this mater the pool was a nice cooling spot and most imporlantly i wanr to thank the staff they went beyound their duty they walked me back to my "hotel" to collect my bags i had hurt my back and they sent someone with me to the pharmacy so on so forth on my return to zanzibar i stayed an extra night great place great breakfast well situated in stone tozn and a 156 minutes ride to the airport
於 2019 年 2 月住了 1 晚
spice palace team 於 2019年3月2日回覆
Thanks for your nice review. We hope to see you again in the next vacation.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tämä on vähän hienompi hotelli. Erinomainen henkilökunta. Puhdas viilentävä uimaallas. Ja kaikki se suoraan Stonetowni keskustassa. Erinomainen ruoka.ja kokteilit. Kattobaari todella mukava. Kaikki nähtävyydet kävelymatkan päässä. Vieressä hyvä parturiliike. Suosttelen lämpimästi.
於 2019 年 2 月住了 2 晚
spice palace team 於 2019年2月26日回覆
We really appreciate or your nice really. Hope to see you again next vacacition

6/10 一般般

Guy

喜歡：整潔度、員工素質和住宿環境和硬體
Propre et moderne avec des points à corriger
Les photos sur Hotel.com sont représentatives. La chambre et la salle de bain sont propres et modernes. Le matelas est cependant trop mou. Le personnel est courtois. On entend beaucoup de bruits venant de la rue jusque tard le soir, et à partir de très tôt le matin. L'emplacement est cependant très pratique, étant pratiquement au centre de Stone Town. Points à améliorer: - exoliquer comment fonctionne le coffret de sûreté, plutôt que comment allumer la télé ou pourquoi le numéro de la chambre n'est pas inscrit sur la carte-clé!! - lorsque la réception appelle un client dans sa chambre à 23h, s'assurer d'avoir le bon numéro de chambre! Pas agréable de se faire réveiller pour rien! - mettre quelque chose d'opaque sur la fenêtre au-dessus de la porte, car à chaque fois que quelqu'un passe dans le passage, ça active la lumière - bloquer l'espace entre le desous de la porte et le plancher; ça éviterait entre autres que les moustiques entrent - prolonger le check-out à midi; 10h c'est beaucoup trop tôt
於 2019 年 2 月住了 1 晚
spice palace team 於 2019年2月18日回覆
Thanks for your nice reviews. We assured you to work and rectify all necessary places you have mentioned above. we do hope to see you again next holiday

10/10 有夠讚

Kate，Uk

情侶出遊, 團體旅遊
喜歡：員工素質和住宿環境和硬體
Nice, clean and friendly staff. Good and Well priced accommodation in the centre of the town. All was good except for the quite small rooms but was not an issue for a short stay.
於 2019 年 2 月住了 2 晚
spice palace team 於 2019年2月13日回覆
Thanks for your nice review, We do hope to see you again next time

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
利用価値の高いホテル
朝食・夕食付きのプランでした。このホテルは時々このプランを出しますので、要チェックです。食事の内容、ロケーション、部屋の清潔度、シャワーの水量、シーツの柔らかさなどとても良かったです。
於 2019 年 1 月住了 1 晚
spice palace team 於 2019年2月4日回覆
Thanks for your nice review. we hope to see you again next vacation

10/10 有夠讚

yehonatan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Hotel in the middle of Stone-town.
The location is very good, in the middle of Stonetown. The hotel is clean, well taken care of, and the service is excellent. The food is good.
於 2019 年 1 月住了 3 晚
spice palace team 於 2019年2月1日回覆
Thanks for your nice reviews .We are hopefully that you will be back again