湯布院溫泉飯店，旅行前必看！

「A very disappointed experience! I booked this resort on Hotels.com, which clearly mentioned the room was equipped with private onsen. However, when we arrived the staff told us that there was a failure on the water pump and they couldnt provide onsen water! The only solution they had offered was some PUBLIC onsen entries on its surrounding area…. This is totally unacceptable and disappointed that we drove so far to here and they couldnt provide this particular service, with no compensation and...

「職員服務態度良好。房間有私人露天風呂。」

「房間很大(塌塌米+床鋪),活動空間充足,只是浴室非常的狹小,大眾池洗澡會比較舒服; 但因交通不便,適合自駕者,停車場很大,也有迴車空間,上下行李不會淋到雨;櫃台比較容易遇到外籍服務員(英語也不是很好) ,不會說日語的話,可能要出動翻譯機;溫泉池也不錯,雖有年份,但整體的環境是整理得蠻乾淨的; 附近步行距離沒有任何店鋪,回飯店前記得採購」

「這次入住挺驚艷的，唯一可惜的是車站接送服務已經取消了，不過我一個人入住含早晚餐，還有溫泉，房內有廁所，榻榻米房，大概25K我覺得很滿意，這家旅館四間私人湯屋都不錯，尤其戶外兩個，餐食也不錯。離車站走路大概十分鐘，還可以接受，不然叫計程車也可以~旅館有四台免費腳踏車可以使用。非常感謝！」

「fresh and taste」