Staff service manner no good. Air cond is too hot.
真實旅客
於 2019 年 8 月住了 4 晚
Hayley Shaher 於 2019年9月20日回覆
Thank you for your feedback. I must admit that this is very abnormal feedback to receive. Excellence in service is what we strive for every day and succeed so very often. We certainly take your feedback on board and shall investigate more thoroughly. With thanks and kind regards Hayley Shaher
10/10 有夠讚
真實旅客
2019年8月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 8 月住了 2 晚
Hayley Shaher 於 2019年8月22日回覆
Thank you for your rating. We look forward to welcoming you back soon.
Kind regards
Hayley Shaher
8/10 不錯哦
Sui Chi
2019年7月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Just ok, clean.
Sui Chi
於 2019 年 7 月住了 1 晚
Hayley Shaher 於 2019年8月22日回覆
Dear Sui Chi
Thank you ever so much for sharing your kind feedback. I'm pleased to see that you have had a pleasant experience of our apartments overall. We look forward to welcoming you back soon.
Kind Regards
Hayley Shaher
8/10 不錯哦
Chi-Ming
2019年7月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chi-Ming
於 2019 年 7 月住了 1 晚
Hayley Shaher 於 2019年8月22日回覆
Dear Chi-Ming
Thank you for your rating. We look forward to welcoming you back soon.
Kind regards
Hayley Shaher
8/10 不錯哦
hing cheong
2019年6月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
hing cheong
於 2019 年 6 月住了 1 晚
Hayley Shaher 於 2019年6月20日回覆
Dear hing cheong
Thank you for your rating. We look forward to welcoming you back soon.
Kind regards
Hayley Shaher
6/10 一般般
shu ya
2019年6月13日
喜歡:員工素質
shu ya
於 2019 年 6 月住了 1 晚
Hayley Shaher 於 2019年6月20日回覆
Dear shu ya
Thank you for your rating. We look forward to welcoming you back soon.
Kind regards
Hayley Shaher
Dear meatball0425
Thank you ever so much for sharing your kind feedback. I'm delighted to see that you have had such a pleasant experience of our apartments. We look forward to welcoming you back soon.
Kind Regards
Hayley Shaher
Good location. Spacious and quiet room . Comfortable beds.
Ching
於 2019 年 1 月住了 3 晚
Hayley Shaher 於 2019年2月6日回覆
Dear Ching
I'm delighted to see such a glowing endorsement for our property. A clear indication that you have enjoyed your time with us. Thank you. We look forward to seeing you again soon.
With thanks and kind regards
Hayley Shaher
8/10 不錯哦
真實旅客
2018年11月14日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Good apartment with easy access to the city
Quite nice apartment, with easy access to the city centre. The apartment itself is spacious and clean, very convenient too if you want to get anything to cook as the supermarket is located right downstairs of the hotel. The check in is quick and easy, but we didn't find the staff very friendly. In general a good hotel and will consider to stay here again if we come back to York in the future.
真實旅客
於 2018 年 11 月住了 2 晚
Hayley Shaher 於 2018年11月19日回覆
Thank you ever so much for sharing your kind feedback. I'm delighted to see that you have had such a pleasant experience of our apartments. We look forward to welcoming you back soon.
Kind Regards
Hayley Shaher
10/10 有夠讚
Vena
2018年11月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice
Vena
於 2018 年 11 月住了 1 晚
Hayley Shaher 於 2018年11月19日回覆
Dear Vena
Many thanks for sharing your recent feedback. Delighted to see that you have enjoyed your time with us and look forward to welcoming you back next time. With thanks and kind regards
Hayley Shaher
10/10 有夠讚
Lau
2018年11月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This is a good service aparthotel! Nice place to stay with your family. Absolutely good!
Lau
於 2018 年 10 月住了 2 晚
Hayley Shaher 於 2018年11月19日回覆
Dear Lau
Many thanks for sharing your recent feedback. Delighted to see that you have enjoyed your time with us and look forward to welcoming you back next time. With thanks and kind regards
Hayley Shaher
8/10 不錯哦
Chung ping
2018年9月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chung ping
於 2018 年 9 月住了 2 晚
Hayley Shaher 於 2018年10月19日回覆
Dear Chung ping
Thank you for your rating. We look forward to welcoming you back soon.
Kind regards
Hayley Shaher
8/10 不錯哦
Candy
2018年9月8日
喜歡:整潔度和客房舒適度
Fair apartment
Not worthy average HK$4xxx price for three nights but over all is fine. Neat and clean, no room cleaning daily. Not recommended long stay.
Candy
於 2018 年 8 月住了 3 晚
Hayley Shaher 於 2018年10月19日回覆
Dear Candy
Thank you for your feedback. I'm disappointed that you did not feel the apartment provided good value for money. We regularly check and compare with similar providers within the city. During peak periods, our rates can increase in line with the remainder of York. We certainly take on board your comment.
Kind Regards
Hayley Shaher
8/10 不錯哦
YK
2018年6月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The location is good. It takes only 10min to walk from the city centre and there is a co-op store nearby.
The room was clean and contained enough equipments for cooking.
The staff was very nice and nothing was too much to ask for.
YK
於 2018 年 6 月住了 1 晚
Hayley Shaher 於 2018年6月26日回覆
Dear YK
I'm delighted to see such a glowing endorsement for our property. A clear indication that you have enjoyed your time with us. Thank you. We look forward to seeing you again soon.
With thanks and kind regards
Hayley Shaher
8/10 不錯哦
Alan
2018年5月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Alan
於 2018 年 5 月住了 1 晚
Hayley Shaher 於 2018年5月10日回覆
Thank you ever so much for sharing your kind rating. We look forward to welcoming you back soon.
Kind Regards
Hayley Shaher
6/10 一般般
Lai Yee Maisy
2018年4月13日
CP value is high
Lai Yee Maisy
Hayley Shaher 於 2018年5月2日回覆
Dear Lai Yee Maisy
Thank you ever so much for sharing your rating. We look forward to welcoming you back soon.
Kind Regards
Hayley Shaher
The room has almost everything. Electromagnetic cooker, dishwasher, microwave, refrigerator, dishware, cookware, iron, ironing-board, etc. There is a convenience store next to the hotel. Good view from the window. Quiet. Just one weak point is the airconditioner's noise and shower fixed on the ceiling.
Hiroshi
於 2017 年 9 月住了 3 晚
8/10 不錯哦
King Yuk
2017年9月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Hotel
Highly recommend to stay in for business or personal or family. Room is clean and tidy and with the open kitchen. Location is good and easy to anywhere. Looking forward to starting in again!
King Yuk
於 2017 年 9 月住了 1 晚
10/10 有夠讚
Chi-Hua
2017年7月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
excellent facilities for home used , no matter for cooking or washing .
and the price is relative cheaper but had provide high quality indeed
Chi-Hua
於 2017 年 7 月住了 1 晚
8/10 不錯哦
Ruskin,Hong Kong
2017年7月1日
喜歡:客房舒適度
Good access to Clifford tower and Piccadilly
The tap in the kitchen is leaking
No cleaning of the room
No changing of beds for 3 nights
Ruskin
10/10 有夠讚
真實旅客
2017年6月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2017 年 6 月住了 1 晚
10/10 有夠讚
Cheng Man
2017年3月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A very clean and nice hotel with everything we need! Just ard a 10 min walk toncity center and definitely worth staying
We stay in a one-bedroom apartment, and it is very spacious for three of us staying. Beds including the sofa beds are very comfortable. Location is good, just 10-15 mins walk to the center. Carpark is right behind the hotel by crossing the road, very convenient. Overall is great.
Sze
10/10 有夠讚
真實旅客
2017年2月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
kitchen very good!
kitchen very good,Hotel has a sense of design and cosy.
It's a nice place to stay, all you need is pretty much there, the location is a bit odd, you need to pay parking at your own expense. It's a bit unsafe parking your car at the neighbourhood and there's a nicely 2 storage car park nearby, so you won't find it impossible to find a place to park your car. It's a bit expensive to park though, best value at 24hrs for STG11.00. You can park there, wander around the city and come back. They charge STG1.0 per bag for handling at front desk, so best to put that back in the car before leaving it at the front desk after check out. All in all, it's comfortable to stay at.
GIN HANG
8/10 不錯哦
真實旅客
2016年8月28日
喜歡:整潔度、員工素質和住宿環境和硬體
1 day in York.
Space is quite small. Deposit your luggage 2 Pounds. Food store is in the neighbour.