「Our AC unit did not work. The manager on duty at the time offered to switch our room. We had just gotten there and didn't touch anything (bed, bathroom, etc.) His GM told him not to switch our room. Our fridge didn't work. I only booked at this hotel because it said there was a hot tub. They had it closed off and I was told it was just closed for the night, then the weekend and then another staff member told me they were having it removed. So I'm not even sure what they real reason was. The...
「Our AC unit did not work. The manager on duty at the time offered to switch our room. We had just gotten there and didn't touch anything (bed, bathroom, etc.) His GM told him not to switch our room. Our fridge didn't work. I only booked at this hotel because it said there was a hot tub. They had it closed off and I was told it was just closed for the night, then the weekend and then another staff member told me they were having it removed. So I'm not even sure what they real reason was. The...
Cheryl