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貝斯特韋斯特普拉斯約克飯店及會議中心的評分

2.5 out of 5
貝斯特韋斯特普拉斯約克飯店及會議中心
4619 S Lincoln Ave, York, NE

評論

8.4

非常好

10 分，有夠讚；1002 則評論中有 471 則" "
8 分，不錯哦；1002 則評論中有 319 則" "
6 分，一般般；1002 則評論中有 126 則" "
4 分，不太好；1002 則評論中有 53 則" "
2 分，很糟糕；1002 則評論中有 33 則" "

8.4/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

Mary

情侶出遊, 寵物同遊
喜歡：員工素質
不喜歡：整潔度
Pro's: - Front desk staff was very helpful when checking in. - Nice to have Applebee's on-site and so many other dining options around the area. - Breakfast buffet appeared to be well stocked and it's nice they include it with the cost of the room. Cons: - Room was in the un-renovated section of the hotel. Furniture was old, room not well cleaned (it's like they kind of forgot about the rooms out back) and we had a very large ant problem in the room (to the point where I had to throw a bunch of stuff like towels and the bathmat out in the hallway around midnight to try and get rid of them). - Because of the construction, hallways near our room were filled with construction materials, debris, etc. - When I mentioned the ant problem to the the front desk staff at check out, there wasn't even an acknowledgment or an apology. Since there are several hotels within the immediate area, I think I'll be choosing another hotel in the future.
於 2024 年 5 月住了 1 晚
DIANE 於 2024年5月25日回覆
THANK YOU FOR RESPONSE WILL BE ADDRESSING THE ISSUE, SAFE TRAVELS

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2024 年 5 月住了 1 晚
DIANE 於 2024年5月25日回覆
SAFE TRAVELS

8/10 不錯哦

Joyce

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cortney was very helpful and friendly when checking us in and out.
於 2024 年 5 月住了 2 晚
Diane 於 2024年5月20日回覆
Thank you for staying with us and the review. I am glad Courtney was helpful. Have a great day.

10/10 有夠讚

Connie

喜歡：整潔度、員工素質和住宿環境和硬體
Convenient location, great breakfast
於 2024 年 4 月住了 3 晚
DIANE 於 2024年5月25日回覆
SAFE TRAVELS, THANK YOU FOR CHOOSING TO STAY WITH US!

2/10 很糟糕

Harriet

不喜歡：整潔度、員工素質和住宿環境和硬體
When we checked in we were assigned to a room that hadn’t been cleaned. We went to the front desk to let them know, they assigned us a new room. The new rooms bathtub had hair in it, the back of the toilet had urine stains on it, the sink backed up, the room smelled terrible. I complained to the front desk and requested a refund, I was told to call the hotel in 2 days to speak with the owner as the employee at the front desk was unable to issue a refund. If I could rate this hotel with 0 stars I would! This property is disgusting, I highly recommend you book elsewhere.
於 2024 年 4 月住了 1 晚
DIANE 於 2024年5月25日回覆
I APOLOGIZE FOR YOUR EXPERIENCE AT OUR HOTEL, WE HOPE IN THE FUTURE WE CAN SERVE YOU BETTER AND HAVE A POSITIVE EXPERIENCE WITH US. SAFE TRAVELS

10/10 有夠讚

Marlys

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Coffee machine in the breakfast area not working. There was one in the lobby. Having the Applebee’s in the hotel is great.
於 2024 年 4 月住了 1 晚
Diane 於 2024年4月21日回覆
Thank you for staying with us. We appreciate the feedback.

8/10 不錯哦

Iyenika

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
Walls are pretty thin and you can hear everything going on outside
於 2024 年 4 月住了 2 晚
DIANE 於 2024年5月25日回覆
SAFE TRAVELS

6/10 一般般

Taylor

家庭旅遊, 親子旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The Applebees inside was nice to not have to leave after traveling, the property is definitely in need of repairs, the cracks in walls, light fixtures were visibly dirty around the bases, shower wasn’t great. Beds weren’t terrible and appeared to be cleaned and made well and the rooms were quiet. All in all it wasn’t a bad place but could use some repairs and upgrades.
於 2024 年 3 月住了 1 晚
Jenna 於 2024年3月28日回覆
Thank you for choosing Best Western Plus, we do apologise for we are currently starting our renovating process. please come back for the new changes,

8/10 不錯哦

Brian

情侶出遊
A very nice motel to stay at after a long day traveling. Nice to have Applebees in the facility. Beds were good and everything very clean.
於 2024 年 3 月住了 1 晚
Front desk manager 於 2024年3月25日回覆
Thank you for staying with us at Best Western Plus in York. Have a great day.

10/10 有夠讚

Mike

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front desk manager 於 2024年3月23日回覆
Thank you for staying with Best Western Plus in York. Have a great day

8/10 不錯哦

Ron

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front desk manager 於 2024年3月19日回覆
Thank you for staying with us at Best Western Plus in York. Have a wonderful day.

6/10 一般般

Roberto

不喜歡：住宿環境和硬體
於 2024 年 1 月住了 1 晚
Front desk manager 於 2024年3月9日回覆
Thank you for staying with us! Safe travels.

6/10 一般般

Ken

喜歡：整潔度和員工素質
Sink in bath room drain not working -
於 2024 年 2 月住了 1 晚
Front desk manager 於 2024年3月1日回覆
Thank you for letting us know and for staying with us. We will make sure to fix the problem.

8/10 不錯哦

Linda

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Becca 於 2024年2月28日回覆
Linda,Thank you for the review! We hope you enjoyed your stay, and we look forward to welcoming you again soon!

2/10 很糟糕

doug

商務旅客
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Unfortunately at 3am i had to pack my bags and leave the room. From. 11:30 to 3am I experienced several welts on my back, neck, and arm while i was laying in bed. I packed up my things and the front desk gave me a new room. They were very apologetic. Once I layed down in the new room i didn't get anymore welts and was able to sleep. Everything else about the stay was satisfactory.
於 2024 年 2 月住了 1 晚
Becca 於 2024年2月22日回覆
Doug,I apologize for the inconvenience during your stay. I hope you will give us a chance, in the future, to provide you with a superior experience!

10/10 有夠讚

Klayton

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel to stay in. I wouldn't give the Applebee's any good reviews but other than them, this was great
於 2024 年 2 月住了 1 晚
Becca 於 2024年2月19日回覆
Klayton, Thank you. We appreciate all feedback. We hope you enjoyed your stay, and we look forward to welcoming you again!

6/10 一般般

Amanda

於 2024 年 2 月住了 1 晚
Front Desk manager 於 2024年2月18日回覆
Thank you for staying with us at Best Western Plus in York. We hope you stay with us in the future.

6/10 一般般

Nancy

喜歡：員工素質
Nice that they are connected to Applebees.. very convenient. We had a pet friendly room very conveniently located near to exits. But it needs some TLC. The drapes were falling off the window, the bathroom door was peeling apart and paint dripping down baseboards to the floor. Overall the room was clean and ok.
於 2024 年 2 月住了 1 晚
Front Desk Manager 於 2024年2月10日回覆
Thank you for staying with us! We appreciate the review and look forward to our renovations that will begin this month.

8/10 不錯哦

Judith

於 2024 年 2 月住了 1 晚
Front desk manager 於 2024年3月21日回覆
Thank you for staying with us at Best Western Plus in York. Have a great day.

6/10 一般般

Carole

家庭旅遊
於 2024 年 2 月住了 1 晚
Front desk manager 於 2024年2月10日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Sam

喜歡：員工素質
Best breakfast person ever!
於 2024 年 2 月住了 1 晚
Becca 於 2024年2月4日回覆
We hope you enjoyed your stay, and we appreciate all feedback! We hope to welcome you again soon!

10/10 有夠讚

Dirk

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great staff, friendly & kind. When I passed out in the lobby, they immediately came to help me. I’m very thankful. And the breakfast was yummy & the environment is night & neat.
於 2024 年 2 月住了 1 晚
Jenna 於 2024年2月3日回覆
Thank you for choosing Best Western Plus, we look forward to seeing you again.

10/10 有夠讚

Stephen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff were fantastic! The room was quiet and the bed was comfortable. Perfect stop with access to Applebees attached to the lobby. Would definitely stay here again.
於 2024 年 2 月住了 1 晚
Becca 於 2024年2月3日回覆
We appreciate all feedback. We hope you enjoyed your stay, and we hope to welcome you again, soon!

10/10 有夠讚

Cora

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Stay
Good service, good amenities, and wonderful breakfast!
於 2024 年 1 月住了 1 晚
Becca 於 2024年2月3日回覆
We hope you enjoyed your stay! We appreciate all feedback, and hope to welcome you again soon! Thank you.

10/10 有夠讚

james

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice place great having Applebee’s inside
於 2024 年 1 月住了 1 晚
Front desk manager 於 2024年1月30日回覆
Thank you for staying with us at Best Western Plus-York. Have a wonderful day.

8/10 不錯哦

Daniel

喜歡：整潔度和員工素質
Older property
於 2024 年 1 月住了 1 晚
Front desk Manager 於 2024年1月29日回覆
Thank you for staying with us. We are excited to start our renovations in March.

10/10 有夠讚

Cindy

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
With wind chills at -30, blowing snow and drifted roads the hotel was packed with stranded travelers. I watched the front desk deal with every person with patience and kindness. They went above and beyond to help those who needed food or their car scooped out. Great service and the rooms were clean. A special shout out to the employee who helped serve and stock breakfast supplies!!
於 2024 年 1 月住了 2 晚
Becca 於 2024年1月15日回覆
We hope you enjoyed your stay, and glad we were able to be of help, during this crazy weather! We hope to welcome you again, soon!

10/10 有夠讚

Janie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and accommodating staff!
於 2023 年 12 月住了 1 晚
becca 於 2024年1月14日回覆
We hope you enjoyed your stay with us, here at Best Western Plus! Thank you!

10/10 有夠讚

Gary

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great, friendly place
The front desk clerk was amazing. She was fast, efficient and friendly. She made sure that my rewards points were applied and informed me about everything the hotel had to offer. I will stay here in the future.
於 2024 年 1 月住了 1 晚
Becca 於 2024年1月10日回覆
Thank you for staying with us! We hope you enjoyed your stay, and we look forward to welcoming you again soon!

8/10 不錯哦

Virginia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
You need more elevators.
於 2024 年 1 月住了 1 晚
Becca 於 2024年1月10日回覆
We apologize for any inconvience. We hope you enjoyed your stay, and hope to welcome you again soon!

10/10 有夠讚

Ma

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Goof
於 2024 年 1 月住了 1 晚
Becca 於 2024年1月10日回覆
Thank you for staying with us! We hope you enjoyed your stay, and we hope to welcome you again soon!

10/10 有夠讚

TERESA

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was extremely clean and comfortable. The one plus is there was a comfortable chair to sit in or sleep!
於 2024 年 1 月住了 1 晚
Becca 於 2024年1月10日回覆
We hope you enjoyed your stay, and hope we can welcome you back, again soon! Thank you!

6/10 一般般

Joyce

於 2023 年 12 月住了 3 晚
Becca 於 2024年1月26日回覆
Thank you for staying with us at Best Western Plus! We hope you enjoyed your stay, and hope to welcome you again soon.

6/10 一般般

Blake，Winnipeg

家庭旅遊
喜歡：員工素質
Staff, beds and breakfast were great. Rooms worn and not well cleaned
於 2023 年 12 月住了 1 晚
Becca 於 2023年12月29日回覆
Thank you for staying with us at Best Western Plus. We are getting renovations done at the beginning of the year. We hope you will come stay with us again soon!

6/10 一般般

Kerry

於 2023 年 12 月住了 1 晚
Becca 於 2023年12月30日回覆
Thank you for the review. We appreciate all feedback. We hope you enjoyed your stay, and we hope to welcome you again soon!

6/10 一般般

SCOTT

情侶出遊
不喜歡：整潔度和住宿環境和硬體
Property was worn and very dated. Bed was comfortable breakfast was good and hot
於 2023 年 12 月住了 1 晚
Becca 於 2023年12月29日回覆
Thank you for staying with us at Best Western Plus. We appreciate all feedback. We are getting renovations done at the beginning of the year. We hope you will come stay with us again soon!

10/10 有夠讚

Maureen

喜歡：整潔度和員工素質
The staff was amazingly friendly and helpful.
於 2023 年 12 月住了 1 晚
Becca 於 2023年12月24日回覆
Thank you for the response, and feedback! We hope you enjoyed your stay, and hope you will come stay with us again soon!

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Becca 於 2023年12月24日回覆
We appreciate the wonderful rating! We hope you enjoyed your stay, and hope you will come stay with us again soon!

10/10 有夠讚

Lori

情侶出遊, 寵物同遊
喜歡：設施服務
Excellent grassy area for dogs! Great free breakfast and it was nice having an Applebees right in the hotel.
於 2023 年 12 月住了 1 晚
Becca 於 2023年12月23日回覆
We hope you enjoyed your stay! And we hope you will come stay with us again soon! Thank you for the review!

8/10 不錯哦

Jan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Jenna 於 2023年12月20日回覆
Thank you for choosing BWP and safe travels. Merry Christmas.

4/10 不太好

VICKI

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
York
Not clean. Needs updating. For the price they charge is way over priced.
於 2023 年 12 月住了 1 晚
Jenna 於 2023年12月20日回覆
Thank you for choosing BWP, we are currently renovating. Have safe travels and Merry Christmas.

10/10 有夠讚

Greg

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Becca 於 2023年12月23日回覆
Thank you for the review. We hope you enjoyed your stay, and hope we can welcome you again soon!

4/10 不太好

Julia

不喜歡：員工素質
於 2023 年 12 月住了 1 晚
Becca 於 2023年12月23日回覆
We hope you will give us a chance, to help give you a superior stay. Come stay with us again soon!

10/10 有夠讚

Gerald

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Front desk manager 於 2023年12月17日回覆
Thank you for staying with us! Safe travels and have a wonderful day.

6/10 一般般

Judith

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Staff was great. The room itself was ok. I realize they say their property was being renovated. But the room had only one coffee and the pot didn’t work right. The bed was NOT comfortable. Loved that there was Applebees there and that was good.
於 2023 年 12 月住了 1 晚
Becca 於 2023年12月15日回覆
Judith, We are sorry if the stay was not up to your standards. Renovations will be beginning at the beginning of the year. We hope you will come stay with us again soon, and hopefully we can give you a superior stay!

8/10 不錯哦

Mary

喜歡：員工素質
不喜歡：住宿環境和硬體
All wooden furniture looked like it had
於 2023 年 12 月住了 1 晚
Front desk manager 於 2023年12月12日回覆
Thank you for staying with us!

8/10 不錯哦

Dariusz

於 2023 年 12 月住了 1 晚
Becca 於 2023年12月10日回覆
We appreciate all feedback, thank you for staying with us! We hope you will come stay with us again soon.

8/10 不錯哦

Theresa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk ladies were exceptional! Very friendly and helpful. Breakfast was great!
於 2023 年 12 月住了 1 晚
Front desk manager 於 2023年12月8日回覆
Thank you for staying with us. It is appreciated

10/10 有夠讚

Stacy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Front desk manager 於 2023年12月8日回覆
Thank you for staying with us. It is appreciated.

8/10 不錯哦

Michelle

寵物同遊
喜歡：整潔度、員工素質和設施服務
Was a nice stay while visiting family. Having an Applebee’s in the hotel was convenient. My first night was chilly, as the heater wasn’t working, but the staff was quick and got me a different room.
於 2023 年 11 月住了 5 晚
DIANE 於 2023年12月3日回覆
SAFE TRAVELS