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Hotel Palmas Cocoyoc

3.0 star property
Travelers relax in lush gardens or cool off in multiple pools before enjoying complimentary drinks at the daily manager's reception

Choose dates to view prices

Hotel Palmas Cocoyoc offers rejuvenating hot stone massages and refreshing cocktails at the poolside bar. Guests can lounge on sun chairs beside the outdoor pool or watch children splash in their dedicated swimming area. Free WiFi keeps everyone connected throughout their stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
The current price is NT$1,629
NT$1,951 total
includes taxes & fees
May 24 - May 25
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About this property

Hotel Palmas Cocoyoc

  • Hotel near Six Flags Hurricane Harbor Oaxtepec
  • A poolside bar, a free daily manager's reception, and a terrace are just a few of the amenities provided at Hotel Palmas Cocoyoc. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • Barbecue grills, smoke-free premises, and coffee/tea in the lobby
    • A banquet hall, concierge services, and a 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi.
  • Other amenities include:
    • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/closets, balconies, and daily housekeeping

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7.6 out of 10, Good, 760 reviews
The price is NT$1,832
NT$2,194 total
includes taxes & fees
May 22 - May 23
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are available for MXN 150.0 per stay

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Palmas Cocoyoc have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Palmas Cocoyoc?

As of 2026/5/21, prices found for a 1-night stay for 2 adults at Hotel Palmas Cocoyoc on 2026/5/24 start from NT$1,629, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palmas Cocoyoc pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Palmas Cocoyoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palmas Cocoyoc?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palmas Cocoyoc located?

Situated in Yautepec, this hotel is within 2 mi (3 km) of Universidad Dorados, Six Flags Hurricane Harbor Oaxtepec, and Santo Domingo Cultural Museum. El Bosque Water Park and Plaza Atrios are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.2

Cleanliness

6.6

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 35 out of 131 reviews
Rating 8 - Good. 45 out of 131 reviews
Rating 6 - Okay. 18 out of 131 reviews
Rating 4 - Poor. 11 out of 131 reviews
Rating 2 - Terrible. 22 out of 131 reviews

Reviews

Verified

8/10 Good

Luis Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Abel

Regular
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Thania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hospedamos por una noche, deseando pasar una buena mañana. Desgraciadamente encontramos un insecto en la cama, toallas demasiado desgastadas, mala regadera. Lo peor fue al bajar a la alberca a las 8:30 am, parece que hubo fiesta un dia antes, toallas de alberca tiradas por todos lados, mesas sucias con servicios de un dia anterios, envases de Caguamas tirados y alberca muuuuy sucia. Preferimos retirarnos en ese momento y ni desayunar. Deja mucho que desear... El personal inexistente.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

RICARDO

Disliked: Cleanliness, staff & service, amenities
De lo peor,el jacuzzi nunca funcionó, super Sucias las Habitaciones,la comida Echada a perder,en fin, HORRIBLE!!!
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Daniela

Disliked: Cleanliness, property conditions & facilities, room comfort
La habitación sucia, descuidada y se nota que le hace falta una buena limpieza profunda, al igual que al baño.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
La coladera de la regadera estaba tapada y la regadera echaba agua por todos lados, les comenté que deben limpiarla para que salgaejor el agua. Muy bien servicio.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Astrid

Liked: Cleanliness
Disliked: Property conditions & facilities
El costo es alto para las instalaciones del hotel, está todo limpio y fumigado, pero el baño todo antiguo y desgastado, las toallas igual. Sin aire acondicionado y sin mosquiteros, entonces te aguantas el calor extremo en la habitación. Nos cambiaron de habitación para el 2o día porqué ya habian pagado antes que nosotros otros huespedes, una con cama King y tenían urgencia. No lo recomiendo.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Ara

Liked: Cleanliness, staff & service, amenities
Habitación de buen tamaño, tranquila, limpia y cómoda
Stayed 1 night in Jul 2025
Verified

8/10 Good

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco mas de modernización del área de regaderas del baño
Stayed 2 nights in Jun 2025
Verified

8/10 Good

ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rincón sencillo para descansar.

En términos generales muy bien, pero dos cosas a mejorar: la seguridad de las habitaciones y la oferta de desayunos todos los días.
Stayed 3 nights in May 2025
Verified

8/10 Good

Telma Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, cómodo, seguro y el personal muy amable
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Clara

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones no son lo que publican en las fotos, no están en buenas condiciones.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Araceli

Alberca no climatizada, no elevador
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, limpio, excelente area de alberca, habs vista a la alberca.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Idahli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. Trato amable del personal. :)
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Tania

Disliked: Cleanliness, property conditions & facilities
Falsa publicidad, poca limpieza, olía horrible a marihuana
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, colchones de mala calidad, ruido
Stayed 1 night in Aug 2024
Verified

4/10 Poor

HECTOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de atención al cliente

Me parece que no ve por el huésped, llegamos a las 13:30 y nos comentaron que por políticas del bote no entregan la habitación hasta las 3 de la tarde, la cuestión es que el hotel estaba vacío y éramos los únicos huespedes
Stayed 1 night in Jul 2024
Verified

6/10 Okay

CPC Alfredo E

Disliked: Cleanliness, property conditions & facilities
tiene buena ubicación y jardines al igual que buena alberca, pero requiere mejorar en mucho su limpieza (toallas, sabanas, pisos y decoración de habitaciones), creo que con poco puede mejorar para que justifique el precio igualmente su decoración con rojo por todas partes, en mi opinión, da una mala imagen, lo hace parecer hotel de paso, lo que lo desprestigia
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Edgar

Liked: Staff & service
.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

EDGAR

Disliked: Staff & service, amenities, property conditions & facilities
El personal de recepción, sin Capacitacion, con mala actitud, asume que el huésped debe de saber todo acerca del Hotel
Stayed 1 night in Apr 2024
Verified

8/10 Good

Claudia Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar limpieza

Hay cucarachas gigantes en el baño, falta de limpieza en la alberca
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Martín

Liked: Cleanliness, staff & service
Aparte con aire acondicionado y que ya se habían acabado con aire acondicionado.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Lizbeth

No respetaron mi reservación, ni me dieron solución a la falta de su control
Stayed 1 night in Apr 2024