Major problem: dirty (brown!) water flowing in the sink and the shower. When reported to Hotel Management, they only said that “the hotel is not responsible”, that “I should just wait for the water to clear”. This happened 4 days out of my 9-day stay. Shocked and disappointed that the Hotel Management is not acknowledging the health risks for its customers.
I sent an email to the owner, Mme Françoise Puene (Mamy) Nyanga. She did not respond.
I would not go back to Hotel Franco Yaoundé or recommend the to anyone else.
Nice staff.
All around bad experience.
Leonce
於 2023 年 3 月住了 7 晚
10/10 有夠讚
Alexis
2023年3月8日
Alexis
於 2023 年 3 月住了 1 晚
10/10 有夠讚
Antonio
2022年8月1日
喜歡:員工素質、設施服務和住宿環境和硬體
Prohibite
Antonio
於 2022 年 7 月住了 2 晚
8/10 不錯哦
Dominique
2021年12月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
À consommer sans modération
Sejour tres agréable plein de promesses avec les perspectives que développent la nouvelle de management
Dominique
於 2021 年 12 月住了 3 晚
2/10 很糟糕
angela
2021年1月7日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Never stay at hotel Franco
This hotel should be written off Hotels.com the staff are very bad and the reception for checking non professional the hotel payment was paid in full and they kept telling my boyfriend that they do not accept overseas payment online and yet hotel.com confirmed payment and the credit card showed full payment was debited.
Yet they forced him to pay again so they have taken two payments for the reservation.. No hotel in the world would do that.
Anyone who wants to consider going there we recommend do not.