Xom Moi Market Tours

All the staff very nice, and friendly, Linh,Nguyễn, Minh, help us verything like buy travel ticket, help us many thing

NA

This hotel is perfectly situated on Nha Trang's beachfront in the center of the action. However it is marred by aging and poorly maintained infrastructure. I checked into the Junior Suite. Within 15 minutes of settling in I noticed a pool of water on the floor right behind the entrance door. Turns out the AC Ventilation was leaking. I requested a room change and about an hour later they upgraded me to the Executive Suite. A couple of days later, I was flushing the toilet when the bathroom floor drain next to the toilet violently backed up with clear water and large clumps of black pipe scale/sediment due to some bottleneck deep in the lines creating some kind of geyser effect. They sent up a technician and he blasted jet water down the drain and told me it was fixed. I asked for the area to be sanitized because if the drain and toilet lines were mixed then it seemed like it was a combination of grey and waste water. I don't know how serious the staff is about proper decontamination protocols because when he was working to unclog the drain, he actually went in barefoot after seeing it. I don't know if there is a leak or if the sink countertop is sloped unevenly to right but a pool of water always accumulates after repeated use. I didn't bother reportinh this. And in my last day, I found a half-alive cockroach in the Jacuzzi. I've been to several hotels in the country. This is the first time I've ever encountered issues like and had to call reception for it.