Dear guest, thank you for your stay, we will continue to maintain the high quality of guest service standards, and strive to create a comfortable and warm stay for every guest experience, look forward to your stay in Marco Polo Xiamen again. --Jean-Philippe Jacopin General Manager

尊贵的宾客，感谢您选择厦门马哥孛罗东方大酒店！宾客们每一次的鼓励和肯定都是激励我们向前的动力！我们将保持优质服务水准，为每位宾客打造舒适的居住环境。衷心期待您的再次光临！——Jean-Philippe Jacopin总经理

Dear Guest, thank you for choosing Marco Polo Xiamen! Every encouragement and affirmation from the guests is the driving force that motivates us to move forward! We will maintain the quality of service and create a comfortable living environment for each guest. Sincerely looking forward to your visit again! -- Jean-Philippe Jacopin General Manager

尊敬的贵宾，感谢您选择下榻厦门马哥孛罗东方大酒店，收到您对酒店的好评，我们备受鼓舞。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。期待与您再次见面！—— Jean-Philippe Jacopin 总经理

Dear guest, thank you for staying with us and taking the time to share your staying experience with us. Please rest assured that we would definitely continue our efforts to keep refining our products and services, so as to delight you always. We look forward to welcoming you back to Marco Polo Xiamen in the very near future.

Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. It would be my great pleasure to share your compliments with our team. Your comments of the check-out efficiency have been well noted, and please rest assured that we would definitely continue our efforts to keep refining our products and services, so as to delight you always. We look forward to welcoming you back to Marco Polo Xiamen in the very near future.

Dear guest, thank you for your perfect praise! We are honored to know that you are satisfied with your stay! The hotel is surrounded by food Linli, French, Japanese, Italian, Western, Spanish, Yunnan, Taiwanese, various seafood restaurants, local snacks, and the most delicious and beautiful Vietnamese food Qiyue restaurant. We will continue to create a more welcoming and comfortable stay for you and other guests.

尊敬的贵宾，感谢您的满分好评！得知您对此次入住满意让我们倍感荣幸！酒店周边美食琳立，法餐、日料、意大利菜、西餐、西班牙菜、泰国菜，云南菜、台湾菜，各式海鲜餐厅，本地小吃，还有全厦门最好吃又貌美的越南菜雀越餐厅。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。

尊敬的贵宾，感谢您的满分好评！得知您对此次入住满意让我们倍感荣幸！同时您反馈的房间隔音、客房清洁等问题我们已经知悉并反馈客房部做改善。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。

敬的贵宾，感谢您的满分好评！酒店毗邻白鹭洲公园和白鹭自然栖息地，周围绿树成荫，环境优美，漫步在筼筜湖畔，别有一番滋味。酒店距离厦门第八海鲜市场和中山路仅10分钟车程，毗邻咖啡和酒吧一条街, 距离鼓浪屿码头（国际邮轮码头）仅1公里，3分钟步行可达地铁站。酒店周边美食琳立，法餐、日料、意大利菜、西餐、西班牙菜、泰国菜，云南菜、台湾菜，各式海鲜餐厅，本地小吃，还有全厦门最好吃又貌美的越南菜雀越餐厅。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。

尊敬的贵宾，感谢您的好评！得知您对此次入住满意让我们倍感荣幸！酒店周边美食琳立，法餐、日料、意大利菜、西餐、西班牙菜、泰国菜，云南菜、台湾菜，各式海鲜餐厅，本地小吃，还有全厦门最好吃又貌美的越南菜雀越餐厅。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。

尊敬的贵宾，感谢您的满分好评！您对我们酒店和服务的认同，让我们倍感荣幸。酒店毗邻咖啡和酒吧一条街，白鹭洲公园和白鹭自然栖息地近在咫尺，周围绿树成荫，环境优美，漫步在筼筜湖畔，别有一番滋味。酒店距离厦门第八海鲜市场和中山路仅10分钟车程， 距离鼓浪屿码头（国际邮轮码头）仅1公里，3分钟步行可达地铁站。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。Jean-Philippe Jacopin 总经理 厦门马哥孛罗东方大酒店

尊敬的贵宾，感谢您的满分好评！您对我们酒店和服务的认同，让我们倍感荣幸。酒店毗邻咖啡和酒吧一条街，白鹭洲公园和白鹭自然栖息地近在咫尺，周围绿树成荫，环境优美，漫步在筼筜湖畔，别有一番滋味。酒店距离厦门第八海鲜市场和中山路仅10分钟车程， 距离鼓浪屿码头（国际邮轮码头）仅1公里，3分钟步行可达地铁站。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。Jean-Philippe Jacopin 总经理 厦门马哥孛罗东方大酒店

尊敬的贵宾Leo，感谢您选择入住厦门马哥孛罗东方大酒店并和我们分享您的入住体验！ 我们非常荣幸地得知您此次入住和我们酒店便利的位置感到满意,秉承着宾客至上的服务理念，我们一直致力于为宾客营造家外之家的温馨入住体验。酒店毗邻咖啡一条街和酒吧一条街，一步之遥就是美丽的筼筜湖和白鹭洲公园以及海湾公园，周边各国美食琳立， 同时靠近地铁站和厦门新晋网红景点-山海步行道。十分期待您再次莅临！

尊敬的贵宾Leo，感谢您的满分好评鼓励！很荣幸酒店得到您的认可，我们倍受鼓舞。酒店毗邻白鹭洲公园和筼筜湖，风景秀丽。周边美食琳立，法餐、日料、意大利菜、西餐、西班牙菜、泰国菜，云南菜、台湾菜，各式海鲜餐厅，本地小吃，还有全厦门最好吃又貌美的越南菜雀越餐厅，毗邻咖啡和酒吧一条街。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。Jean-Philippe Jacopin 总经理 厦门马哥孛罗东方大酒店

尊敬的贵宾， 感谢您下榻厦门马哥孛罗东方大酒店并给予我们好评鼓励！我们很荣幸得知您对此次入住感到满意，您对酒店员工服务的认可，让我们备受鼓舞。您提及的房间设施和空调的反馈，我们已知悉并转达相关部门跟进。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。 真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。 祝您生活愉快，身体健康！ Jean-Philippe Jacopin 总经理 厦门马哥孛罗东方大酒店

尊敬的陈先生， 感谢您下榻厦门马哥孛罗东方大酒店并给予我们好评鼓励！我们很荣幸得知您对此次入住感到满意，您对酒店的喜爱和员工服务的认可，让我们备受鼓舞。我们将持续为您及其他宾客创造更加温馨舒适的入住体验。 真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。 祝您生活愉快，身体健康！ Jean-Philippe Jacopin 总经理 厦门马哥孛罗东方大酒店

尊敬的贵宾， 感谢您下榻厦门马哥孛罗东方大酒店并给予我们好评鼓励！我们很荣幸得知您对此次入住感到满意，您对酒店的喜爱和员工服务的认可，让我们备受鼓舞我们将持续为您及其他宾客创造更加温馨舒适的入住体验。 真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。 祝您生活愉快，身体健康！ Jean-Philippe Jacopin 总经理 厦门马哥孛罗东方大酒店

尊敬的贵宾，感谢您选择入住厦门马哥孛罗东方大酒店并和我们分享您的入住体验！ 我们非常荣幸地得知您此次入住和我们酒店的服务感到满意,秉承着宾客至上的服务理念，我们一直致力于为宾客营造家外之家的温馨入住体验。酒店毗邻咖啡一条街和酒吧一条街，一步之遥就是美丽的筼筜湖和白鹭洲公园以及海湾公园，同时靠近地铁站和厦门新晋网红景点-山海步行道。十分期待您再次莅临

Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the service and breakfast with us. Please rest assured that we would definitely continue our efforts to keep refining our products and services, so as to delight you always. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely,

Dear Guest, Thank you for taking the time to provide such positive feedback following your recent visit to Marco Polo Xiamen ! Customer satisfaction is of the utmost importance to us, and we are delighted that everything exceeded your expectations! I do hope to have the pleasure of welcoming you back again soon. Celine Zhang Front Office Manager Marco Polo Xiamen

尊敬的贵宾，感谢您选择厦门马哥孛罗东方大酒店并在百忙之中与我们分享您的入住体验。很高兴得悉您特别满意酒店的位置和员工的服务。 关于房间的问题，我本人推荐您湖景房，面对美丽的筼筜湖！厦门马哥孛罗东方大酒店全体员工也衷心地希望在不久的将来，能有机会再次迎接您的到来。 Celine Zhang 前厅部经理

Dear Guest, Thank you for your review. We hope to welcome you back soon! Yours Sincerely, Celine Zhang Front Office Manager

尊敬的贵宾， 感谢您选择厦门马哥孛罗东方大酒店并在百忙之中分享您的入住体验，得悉您特别满意酒店服务，景色及便利的位置，期待与您的再次见面。 Celine Zhang 前厅部经理

Dear Guest, Thanks for the great rating! We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting again soon, we'd love to have you back! Yours Sincerely, Celine Zhang Front Office Manager

尊敬的贵宾， 感谢您入住厦门马哥孛罗东方大酒店，并留下宝贵意见。我已将您在酒店里遇到的问题转至酒店管理层。酒店致力于不断完善每一个细节来提供您完美的入住享受。厦门马哥孛罗东方大酒店全体员工也衷心地希望在不久的将来，能有机会再次迎接您的到来。 Celine Zhang 前厅部经理

尊敬的贵宾， 感谢您下榻厦门马哥孛罗东方大酒店与我们分享您的入住体验。很高兴您对我们的服务满意，期待与您的再次见面！ 祝好！ Celine Zhang 前厅部经理

Dear Anonymous, Thank you for your review. We are so pleased to hear that enjoyed your stay and our terrific team members -Katrina. Please come back soon, we'd love to have you again! Yours Sincerely, Celine Zhang Front Office Manager

Dear Guest, Thank you for your stay and taking the time to share your perfect review. We look forward to welcoming you back soon. Yours Sincerely, Celine Zhang Front Office Manager Marco Polo Xiamen

Dear guest, warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. It would be my great pleasure to share your compliments with our team. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely.

尊敬的贵宾， 感谢您选择入住厦门马哥孛罗东方大酒店！ 我们非常荣幸地得知您对此次入住感到满意。酒店在大堂吧有歌手驻唱，一楼糕点店有网红的酒店明星甜品拿破仑蛋糕，二楼有屡获殊荣的将军日本料理，可品尝港式茶点和闽南美食的中餐厅，提供美味自助早午晚餐的西餐厅。酒店为住客提供免费的停车场，并且有免费定时的穿梭巴士往返机场和中山路。酒店客房内有各式枕头可供选择，提供免费擦鞋服务，住客都可以享用位于酒店三楼的健身中心、儿童俱乐部和俯瞰美丽筼筜湖景的室外游泳池。真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。祝您工作顺利，生活愉快！ 祝商祺!

尊敬的贵宾: 感谢您选择入住厦门马哥孛罗东方大酒店！ 我们非常荣幸地得知您对此次入住和我们的服务感到满意。感谢您对我们酒店的大力支持与肯定。我们会将您的积极反馈同我们的团队进行分享，鼓励大家继续努力，持续为您及其他宾客创造更加温馨舒适的入住体验。同时，您对酒店设施设备的反馈，我们也已知悉，并立即转入相关部门进行检查与改进。再次感谢您的宝贵建议与分享。 真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。 祝您工作顺利，生活愉快！ 祝商祺!

尊敬的贵宾， 感谢您选择入住厦门马哥孛罗东方大酒店！ 我们非常荣幸地得知您对此次入住体验感到满意。我们会将您的积极反馈同我们的团队进行分享，鼓励大家继续努力，持续为您及其他宾客创造更加温馨舒适的入住体验。真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。祝您工作顺利，生活愉快！ 祝商祺!

尊敬的贵宾: 感谢您选择入住厦门马哥孛罗东方大酒店！ 我们非常荣幸地得知您对此次入住和酒店的环境与客房，以及前台员工Monica的服务感到满意。感谢您对我们酒店的大力支持与肯定。我们会将您的积极反馈同我们的团队进行分享，鼓励大家继续努力，持续为您及其他宾客创造更加温馨舒适的入住体验。再次感谢您的宝贵建议与分享。真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。祝您工作顺利，生活愉快！ 祝商祺!

Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. It would be my great pleasure to share your compliments with our team. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely，

尊敬的贵宾: 感谢您选择入住厦门马哥孛罗东方大酒店！ 我们非常荣幸地得知您对此次入住和我们提供的婴儿床及浴盆等服务感到满意。 酒店为与父母家人同行的儿童（身高低于1.2米）提供免费早餐，免费的WIFI信号是覆盖酒店公共区域和客房的。酒店同时提供免费定时的穿梭巴士往返机场和中山路，并且有各式枕头可供选择，为您带来舒适的睡眠。邻近咖啡一条街和酒吧一条街，毗邻筼筜湖、白鹭洲公园和海湾公园，在厦门这个美丽的海上花园中，闹中取静。真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。祝您工作顺利，生活愉快！ 祝商祺!

Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us and Xiamen City. It would be my great pleasure to share your compliments with our team. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely，

Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. It would be my great pleasure to share your compliments with our team. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely，

Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us and Xiamen City. It would be my great pleasure to share your compliments with our team. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely，

尊敬的贵宾， 感谢您选择入住厦门马哥孛罗东方大酒店！ 我们非常荣幸地得知您对此次入住感到满意。酒店位于厦门市政府附近，邻近咖啡网红店一条街和酒吧一条街，酒店周边各国美食琳立，毗邻美丽的筼筜湖，一步之遥的白鹭洲公园和海湾公园，在厦门这个美丽的海上花园中，闹中取静。真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。

尊敬的贵宾， 感谢您选择入住厦门马哥孛罗东方大酒店！ 您对设施设备的反馈我们均已知悉。为住客创造温馨舒适的入住体验，是我们团队每一位成员的首要任务。今后我们一定不断提升酒店的硬件设施设备，为您营造更加优质的入住环境。真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。

尊敬的贵宾， 感谢您选择入住厦门马哥孛罗东方大酒店！ 我们非常荣幸地得知您对此次入住感到满意。酒店位于厦门市政府附近，邻近咖啡网红店一条街和酒吧一条街，酒店周边各国美食琳立，毗邻美丽的筼筜湖，一步之遥的白鹭洲公园和海湾公园，在厦门这个美丽的海上花园中，闹中取静。真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。

尊敬的贵宾，感谢您选择入住厦门马哥孛罗东方大酒店并占用您的宝贵时间向大家分享您的入住体验！ 得知您对此次入住的硬床安排不甚满意，我们深表歉意。您对房间内床铺床垫的反馈我们均已知悉，并立即转予各相关部门进行检查与改进。为每一位宾客创造温馨舒适的入住体验，是我们团队每一位成员的首要任务及目标。真诚期待在不久的将来欢迎您再度光临厦门马哥孛罗东方大酒店。祝您新春愉快！

Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for choosing Marco Polo Xiamen and taking the time to share your staying experience with us. Please accept our sincere apology for the unpleasant experience during your stay, In future, we will continue with service and communication skill and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests. Look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely

Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely.