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邦克爾之家飯店的評分

3 out of 5
邦克爾之家飯店
251 Bonkle road, Wishaw, Scotland

評論

7.8

不錯哦

10 分，有夠讚；66 則評論中有 24 則" "
8 分，不錯哦；66 則評論中有 23 則" "
6 分，一般般；66 則評論中有 8 則" "
4 分，不太好；66 則評論中有 6 則" "
2 分，很糟糕；66 則評論中有 5 則" "

8.2/10

整潔度

7.8/10

員工素質

7.0/10

設施服務

7.8/10

住宿環境和硬體

6.8/10

環保程度

評論

8/10 不錯哦

Gaynor

情侶出遊
喜歡：員工素質和住宿環境和硬體
Arrived at 11.30pm. Room on ground floor was huge and warm with 2 very comfortable beds. Made a brew and went to bed. Bathroom tiny but not an issue. Staff seemed friendly but didn't really see anyone. Paid extra as we arrived after 10pm.
於 2024 年 3 月住了 1 晚

6/10 一般般

Len

喜歡：員工素質
Nice old house, pretty surroundings
於 2024 年 5 月住了 1 晚

4/10 不太好

Sarah

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The beds were clean and there was hot water,there was no food the gardens were unkempt and the rooms were in a word filthy not cleaned or dusted properly no staff available if you want something you have to phone someone. On leaving the bedroom door was knocked at 9.45 am to say if your not out by 10am then you have to pay an xtra £10 Pity they hadn’t been so fastidious about the rest of the property .Would not stay here again even in an emergency situation.Take a look round folks get out the paint and rollers and then some bleach .
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Sharon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was lovely & large also very clean. Tea & coffee were provided in the room. I chose Bonkle house because it was different to what i usually book & we enjoyed our stay. The only staff we saw was on check-in to give us the key, who was pleasant but i cant comment beyond that. Thoroughly enjoyed our stay & highly recommend
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Nick

商務旅客
不喜歡：設施服務
Lovely old property with some outstanding period features. Room (Manor Suite) was massive! Exceptionally comfortable to stay in. For the price you can’t expect 5* luxury but it was still a bargain.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Sheri

家庭旅遊, 親子旅遊
The photos on the site are NOT what you will walk into when you arrive. I was prepared for an old and quaint building, staying for 3 days somewhere that was beautiful and quirky. We booked a room for 3 nights, and if my husband hadn’t been exhausted from driving all day, we would’ve left immediately. The room we stayed in was musty and dusty, with a very heavy smell of mildew/mold in the bathroom. The bathroom door was broken so that we had to put something against it from the outside to keep it shut while we used it, and then knock to have someone move whatever was against the door when we wanted out. I tried to call AND email from the room to tell them of our problems, but still to this day, (3.5 weeks later) no response. No one in attendance at the desk to talk to. My son has a mold allergy, and there was no way we could’ve stayed longer than the few hours we needed to sleep, (we had to keep a chair in front of the bathroom door to keep it closed for the least amount of mold exposure, possible) we left super early the next morning, and left our key. Expedia tried but could not get us any type of refund for the 2 nights we forfeit, and I’m sure this place is used to people not staying past the first night, as everyone’s keys were on the desk when we left in the AM, and I’d heard other guests say they were staying longer. There are other places, comparably priced. Skip this one, especially if you have a nose on your face. I’ve never had to write such a bad review before.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Mark

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely property with loads of character. Really clean, large TV and a nice big room. Walls are a bit thin, especially when someone is snoring in the next room. Lol
於 2024 年 2 月住了 1 晚

6/10 一般般

Lee

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Robert

於 2024 年 1 月住了 2 晚

6/10 一般般

Thembelihle

商務旅客
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Huge and beautiful bathrooms Comfortable beds
於 2024 年 1 月住了 2 晚

2/10 很糟糕

Sarah

不喜歡：整潔度、員工素質和住宿環境和硬體
This was absolutely the worst property I have ever stayed at. There were stains everywhere: Sheets, Floor, Walls, Ceiling. The heat was broken and when we asked an employee to come check on it, he said “it will turn on soon”; which it never did.
於 2023 年 12 月住了 3 晚

6/10 一般般

Caroline

情侶出遊
We were only there 2 night's but got train easy enough into Glasgow. Had to use car for something to eat as nothing around in walking distance.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Victoria

家庭旅遊
喜歡：整潔度和員工素質
Warm and comfortable hotel
We had a huge room with sofa and 2 beds. Decor is dated but still was comfortable and nice and warm. Adequate facilities - bathroom / TV/ tea & coffee. No option for breakfast it is just bed. House keeping could have waited until later in the day to knock on as woke us up early on Sunday, wasn’t very happy about that. Mistake on check out time, I thought 11 and it was 10am, they were understanding which was appreciated.
於 2023 年 11 月住了 2 晚

2/10 很糟糕

Kevin

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
This property was so rundown and awful we left a day early ( we had nowhere else for escape to on the first night). The caretaking family were sweet and moved us to a cleaner room but it still had a musty smell and the bedsheets were old and soft. We won’t book ahead from photos on Expedia again.
於 2023 年 9 月住了 2 晚

4/10 不太好

Peter

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Badly neglected, stained towels, no service
The owners need to put a lot more effort into what could be a nice place, but is currently extremely run down, and service is non-existent. We were met by a child, a bit confused by the paperwork, and taking instructions from unseen adults in a back room. That’s the last we saw of any staff. We had booked for 3 people in the triple room, but we realised in the morning there were only 2 towels and one was stained. The front desk had a number to ring for assistance, and three more if no-one answered. All 4 numbers went unanswered at 8am and none had a voicemail facility. We had booked for two nights but given these issues, made other arrangements for the second night instead. We couldn’t even communicate this to the owners as there was no one there! It’s very expensive as well for what it is. The paperwork seems a bit obsessed with outlining potential extra charges. No breakfast facilities, and no other options in the town other than an Asda. Overall an unwelcoming experience.
於 2023 年 7 月住了 2 晚

6/10 一般般

Stuart

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Karin

情侶出遊
喜歡：整潔度和住宿環境和硬體
Ok
於 2023 年 6 月住了 1 晚

4/10 不太好

Kathleen

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2023 年 6 月住了 1 晚

2/10 很糟糕

DONALD

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Brian

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not as haunted as it looks
Ok, this place is called BONKLE HOUSE. That's almost enough in itself. This is a lovely old house. We were kind of hoping it would be haunted - I mean, it LOOKS haunted. But alas, it was not. What a lovely space! We really enjoyed staying here. The room was so much bigger than we expected. The shower was.... tall. But watch the step down. It's a doozy. One thing of note - some places it's listed that they have laundry on site. They do not. Oh well. I found a good laundromat down the street. The staff was so wonderful. Our neighbors had a very loud TV and they took care of it so quickly. Even offered to move our room if we wanted. The grounds were so lovely! I really recommend this place. Just don't fall out of the shower like I did.
於 2023 年 5 月住了 4 晚

8/10 不錯哦

Lee

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
This property does not look the photos, which were obviously years old. Theres fenced off areas and a load of bricks. Plus it was all locked up and looked a bit eerie. However once we got an answer and got to our room we were pleasantly surprised. Room was clean as was the bedding and towels. Bed comfy. Tv and a load of books in the room. Didnt have much to do with owners except check in and to get another set of towels. Hotel was quiet and we had a good sleep.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

jade

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Yes!
Clean, tidy, comfortable
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Daisy Solo

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 10 月住了 2 晚

8/10 不錯哦

andrew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nicely fitted room seemed fairly new
於 2022 年 9 月住了 1 晚

2/10 很糟糕

Ian

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Never stay at this hotel
This hotel is an absolute disgrace. Having booked through Hotels.com the guest was told the booking would not be honoured due a double booking which was apparently made a minute before ours. To add insult to injury, the hotel owner is now not responding to Hotel.com's contact attempts for a refund to be issued. So charged to stay somewhere who refused our booking. Unbelievable........but true !!!!!!!
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Natasha

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Lovely stay, good value for money.
A quirky old Manor House with original features. Was not given info on breakfast availability, not sure if there was any, but there is a handy cafe down the road that opens at 9 anyway which did lovely breakfasts. They had a kettle with some tea/coffee/sugar/milk though. There were 3 of us staying but each time the room was serviced they took 3 towels and put in 2 which was a little frustrating. There was nice smelling hand soap, body was and shampoo (no conditioner) in the bathroom. Over all it was a nice stay close to a large Asda.
於 2022 年 8 月住了 3 晚

6/10 一般般

Keith

不喜歡：住宿環境和硬體
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Peter

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Stay. Large clean rooms. Would stay again. Thanks to the staff at the hotel.
於 2022 年 7 月住了 2 晚

10/10 有夠讚

Brenton

於 2022 年 6 月住了 1 晚

10/10 有夠讚

Neil

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place
Nice place old but charming, no meal facilities was my only let down.
於 2022 年 3 月住了 2 晚

8/10 不錯哦

Jimmy

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2022 年 2 月住了 1 晚

6/10 一般般

Danny

喜歡：整潔度和客房舒適度
Good value
We stayed 2 nights on Christmas Eve and Christmas Day, so we could visit family. There was an option of a continental breakfast for just £5 each, according to the room information. Perhaps they weren’t offering that on public holidays, or maybe they just didn’t ask, but we always intended to have breakfast with the family, so I can’t comment on that. The house certainly has character, almost a bit spooky, and the very large room was clean and had tea and coffee facilities. The bed was comfortable, and there was a good shower but no bath. One thing I would check if you intend to leave any valuables in the room is the security. We had one key for both the front door and the room, which is absolutely fine. But does that mean that other guests have access to your room? Maybe the hotel manager can answer that in response to this review. So overall, the best thing was the value for money. The one thing that may have made it a bit better would have been a smiling welcome but given it was a good price, we were quite happy.
於 2021 年 12 月住了 2 晚

8/10 不錯哦

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not bad. It is ok for a one night sleep over and reasonably priced!
於 2021 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯哦

Alan

喜歡：整潔度、員工素質和住宿環境和硬體
Good room. No breakfast served by hotel.
No breakfast served. That was nor clear in the advert.
於 2021 年 11 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 10 月住了 1 晚

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bonkle House Sept 2021
Warm welcome, spacious, clean and comfortable.
於 2021 年 9 月住了 1 晚

8/10 不錯哦

James

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
dated hotel
Was pleasant stay
於 2021 年 8 月住了 1 晚

8/10 不錯哦

william

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 5 月住了 1 晚

10/10 有夠讚

d

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 1 晚

10/10 有夠讚

Lisa

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 1 晚

8/10 不錯哦

Linda

於 2020 年 9 月住了 1 晚

10/10 有夠讚

Sue，WSM

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and tidy. Staff were friendly and helpful/////////////
於 2020 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location is in good position with easy access , staff are very friendly , overall 4+ stars
於 2020 年 4 月住了 1 晚

10/10 有夠讚

David

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A great hotel and wonderful value for money
A welcome surprise with an over-sized room, a large TV, very clean and quiet too. Staff were also very welcoming. Highly recommended if you are in the area
於 2020 年 3 月住了 2 晚

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bedroom was nice and clean bed was comfortable so would stay again in down that way
於 2020 年 2 月住了 1 晚
van Gogh 於 2020年2月20日回覆
We thank you for staying with us. We appreciate your feedback.

10/10 有夠讚

David，Livingston

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very old house spotless, clean towels, absolute bargain at £35 per night.
於 2020 年 2 月住了 1 晚
van Gogh 於 2020年2月20日回覆
We thank you for staying with us. We appreciate your feedback.

10/10 有夠讚

Raul Jose

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚