Find hotels near Wise County Courthouse, Decatur from NT$1,606

"Breakfast selects limited and had to wait for refills on every but waffles. Room adequately cool but housekeeping marginal. Staff excellent. Friendly and went the extra mile for us. "

"✅"

"clean and nice place to stay"

"Great stay, lots of things near by. Would definitely stay here again. "

"Only 2 hangers in the room and couldn't get any more from the front desk. Breakfast, was less than most places."

"We recently stayed at a Best Western in Decatur, and unfortunately the experience was disappointing from start to finish. From the moment we checked in at 10 PM, the front desk clerk made us feel like we were an inconvenience. She had a sarcastic, dismissive attitude instead of being welcoming. The room itself was in decent shape, but when we took a shower, the tub would not drain properly. We reported it to the front desk and were told that “all the tubs are designed that way,” which didn’t make much sense. The biggest issue was breakfast. The hotel advertises breakfast from 6–10 AM, but when we went down at 8 AM, nothing was available—not even coffee. The manager on duty said everything was down. While things happen and we understand that, we were told it would be resolved the next day. The following morning, the same issue occurred. At 6 AM, nothing was ready, and by 6:45 we were told there would be no breakfast again. The only option offered was coffee they had purchased from Circle K across the street. To top it off, when we checked out, there was no one at the front desk for over 30 minutes, so we ended up leaving our key cards on the counter and leaving. Overall, between the poor service, lack of basic amenities, and unfulfilled promises, this stay fell well below expectations."

"There were roaches in our room. "

"Room, shower, mattress, bedding was great! Pillows were comfy! The only thing that was a concern was the toilet bowl not filling up with water and ability to properly flush. We filled the toilet bowl With water and it seemed to help. I think there was something sticking in the bowl that kept It from filling up properly. Location and staff were wonderful!"

"Very clean and friendly staff"