8/10 不錯哦
Patricia A
家庭旅遊
2024年5月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really liked the property and the location. Loved our room with the beautiful view. The breakfast served was excellent and for the most part, the staff was friendly.
What we didn’t like was the fact we had an issue with the bathtub drainage. I went to the office to let them know and couldn’t find anyone to talk to. I even called out towards the laundry/living quarters and nobody came out. When we got back to the property that evening, the same thing happened. Nobody there. The next morning after breakfast I tried to find someone to talk to and still had no luck so I called the number posted at the desk. When I told the girl that answered the phone that the tub doesn’t drain correctly she acted like it wasn’t a big deal. We couldn’t stand to take a shower in standing water, especially since it wasn’t our hair etc causing the clog. Gross! We decided to leave a day early and forfeit the cost of our room. So disappointing. We loved the hotel other than that and would stay there again if I were sure the repairs had been made.
Patricia A
於 2024 年 5 月住了 3 晚