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"Great"

"Room looked like it had some work done to it recently but wasn't cleaned after that work. The floor, counters, and table were all dirty to the point that I kept my socks on, and they got very dirty as well. Asked for room service at the front desk. They took a note and said it would get done, it never did. The T.V. didn't work, staff shrugged it off and blamed the provider. The door didn't seal, you could see out under it, and the additional lock on the door that usually allows you to slightly open it was missing half the mechanism. Breakfast, if you were early enough, was bagels and coffee, nothing else. "

"The staff was friendly and quick to respond to the customers."

"Love the Elm and I can’t say enough. Truly a Gem. Travelled with spouse came for 3 nights and ended up staying here for 5. We love the courtyard and the old charm of the Inn. The staff is super helpful and very nice. Rooms are very clean and quite quaint. I was pleasantly surprised by the breakfast. I was expecting a muffin and fruit and got so much more. There was premade omelettes, sausages, waffles, pastries or muffins, fruit, yogurt and granola. Of course, there was always coffee, juice, tea and sparkling flavored waters. To top it off, Between 6 and 7 every night they serve warm cookies. The location is within walking distance of downtown Napa. About 30 minutes walk to the river and the far end of downtown. We will definitely stay here again if we return to Napa. "

"Immaculate property "

"Very spacious and clean rooms with great golf club view."

"No additional comment. Property was very well kept, clean and inviting. "

"Nice , clean room and helpful staff. "

"Nice, clean, perfect distance from golden one center."