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溫尼伯機場曼尼托巴溫德姆戴斯套房飯店的評分

2.5 out of 5
溫尼伯機場曼尼托巴溫德姆戴斯套房飯店
695 Berry St, Winnipeg, MB

評論

7.6

不錯哦

10 分，有夠讚；1055 則評論中有 368 則" "
8 分，不錯哦；1055 則評論中有 366 則" "
6 分，一般般；1055 則評論中有 152 則" "
4 分，不太好；1055 則評論中有 80 則" "
2 分，很糟糕；1055 則評論中有 89 則" "

7.8/10

整潔度

8.0/10

員工素質

7.4/10

設施服務

7.4/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Horace

喜歡：整潔度、員工素質和住宿環境和硬體
The area is quiet, the only problem is there’s no lounge or restaurant. I hope that they’ll doing something about that
於 2024 年 5 月住了 3 晚
Jessica 於 2024年5月26日回覆
Thank you so much for your feedback, We are glad that you had a satisfied stay with us for opening lounge discussion is still in process with our management, Take care

10/10 有夠讚

Darryle

喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Nicole

喜歡：整潔度和員工素質
於 2024 年 5 月住了 1 晚
Jessica 於 2024年5月25日回覆
Thankyou so much for your feedback we are warmly glad that you had your pleasant stay with us,See you soon Take care

2/10 很糟糕

Donna

喜歡：員工素質
不喜歡：住宿環境和硬體
The beds should be at the dump….horrible! Hence the 1 star rating.
於 2024 年 5 月住了 2 晚
Jessica 於 2024年5月24日回覆
We really apologize that you were not satisfied while staying with us we would make sure that you would able to have pleasant stay with us in upcoming future, Take care

10/10 有夠讚

Sarah

商務旅客, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good breakfast
於 2024 年 5 月住了 4 晚
Jessica 於 2024年5月22日回覆
Thank you for your feedback, we are glad to know that you enjoyed your stay with us. Hoping to see you again.

6/10 一般般

Sarah

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hot tub and pool are gross. Scum around the edges. Room was very basic, not that we needed more. Staff was fine. Not great, not terrible. Just fine. Didn’t enjoy being woken by someone in the hallway yelling and screaming obscenities at 430 am. Bed was too firm for my liking and only 3 pillows/bed seemed odd.
於 2024 年 5 月住了 2 晚
Jessica 於 2024年5月21日回覆
We really apologize that you were not satisfied while staying with us ,we ll make sure what so ever problems you have faced while staying with us would be repaired, we ensure that fromnext time you would be able to have a great stay with us, Take care

2/10 很糟糕

Haley

親子旅遊
Disgusting
於 2024 年 5 月住了 2 晚
Jessica 於 2024年5月21日回覆
We really apologize that you were not well satisfied while staying with us we will make sure from next time you would able to have a pleasant stay, Take care

8/10 不錯哦

Tyler

喜歡：整潔度和員工素質
於 2024 年 5 月住了 1 晚
Jessica 於 2024年5月21日回覆
Thankyou for staying with us, take care

6/10 一般般

Wade

於 2024 年 5 月住了 3 晚
Jessica 於 2024年5月18日回覆
thankyou somuch for staying with us,we warmly welcome you for your next stay,take care

2/10 很糟糕

Jennifer

商務旅客
不喜歡：員工素質和住宿環境和硬體
Pictures on website are very out dated. The pool and area looks like it’s falling apart, looks dirty, leaks everywhere. The noise was insane. People walking down the hallway one floor above rattled and sounded like elephants all night long - staff said nothing they could do, I was woke up multiple times through the night with the thumping (and I usually sleep thru anything). The food in the morning was gross and looked like it had sat for hours - I wasn’t expecting much, but nothing was edible. 10 people were waiting to make waffles and I just couldn’t wait that long. Staff was super rude when I came in, served other people when doing my check in, walked around and out of site with my credit card and when I asked that to stop I was asked “whats my problem”. Eventually when she came back to finish checking my in she was typing a bunch of things in and I asked if everything was okay, and she let me know she was entering my card manually as the terminal Wasn’t working. But way more than 16 flights had gone in. I said when that happens you have to tell the customer you can’t just enter it manual at with the amount of credit card fraud out there and she got mad. I asked if there was a manager and was told no. The manager works from him and barely ever comes in and there was no way for me to call, or her to call and get him to call me back. It was very frustating and I won’t go back
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Jessica 於 2024年5月17日回覆
Thanks for your feedback we would warmly welcome you for staying with us in future

8/10 不錯哦

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Jessica 於 2024年5月16日回覆
Thank toy for your feedback, we are glad to know that you enjoyed your stay with us. Hoping to see you again soon. Take care.

2/10 很糟糕

Shae-Lynn

家庭旅遊
Do not stay here. You might as well save the expenses and stay at a motel. The hotel is not maintained , the staff has no customer service / resolution skills. The room we originally stayed in was visibly not cleaned dirty linens , dust on the end tables , a ring around the tub. When I went to take a shower the next day the shower didn’t even work. Insisted on a refund of room upgrade they upgraded us to a “ sweet with a jacuzzi “ this was not better … literally a tub that was added to a regular hotel room… the pool is drowned with chlorine to try to cover up the dirt and discolouration you get any water in your mouth and you nearly want to throw up , floaties and dirt all throughout the water , puke in the garbage can… the pool is advertised as a heated pool it is not … it is beyond cold. Every aspect of this stay was disappointing. And if you have children be prepared to have your own playpen as they do not offer crib or playpen accommodations for your convenience. I would rather pay triple the price to stay elsewhere then to ever have to stay here again.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Ade

家庭旅遊
Very clean the staff are very friendly and helpful
於 2024 年 4 月住了 3 晚
Jessica 於 2024年5月7日回覆
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care!

8/10 不錯哦

Chase

喜歡：整潔度、員工素質和住宿環境和硬體
Was good place
於 2024 年 4 月住了 2 晚
Jessica 於 2024年5月3日回覆
Thank you for your feedback we are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care!

8/10 不錯哦

Patricia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel over all was clean other than garbage stuck under our hotel door. Also only had a bit of toilet paper was no extra in the room. Was a quick stop from a late flight.
於 2024 年 4 月住了 1 晚
Jessica 於 2024年5月1日回覆
Thank you for your feedback, we are happy to know that you enjoyed your stay. we will check with our housekeepers so that they put all supplies in room. Hoping to see you again soon. Thank you. Take care

6/10 一般般

George

於 2024 年 4 月住了 5 晚
Jessica 於 2024年4月29日回覆
Thank toy for your feedback, we are glad to know that you enjoyed your stay with us.hoping to see you again soon. Take care.

10/10 有夠讚

Hannah

於 2024 年 4 月住了 1 晚
Jessica 於 2024年5月18日回覆
Thank you for your feedback, We are glad to know that you had pleasant stay with us,Hoping to see you soon, Take care

10/10 有夠讚

Whitney Green

喜歡：整潔度、員工素質和住宿環境和硬體
Breakfast was good!
於 2024 年 4 月住了 2 晚
Jessica 於 2024年4月29日回覆
Thank toy for your feedback, we are glad to know that you enjoyed your stay with us.hoping to see you again soon. Take care.

6/10 一般般

Michael

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月23日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with entirely. We do hope that you will come and visit us again in the future. Please take care

10/10 有夠讚

Jeff

親子旅遊
喜歡：員工素質
Staff was friendly and efficient. The layout of the suite was well planned. Two pleather chairs were heavily damaged and shed a lot all over the floor. When you sat on the chairs pieces stuck to your pants. Cute sink, stove top nice and clean, nice size microwave, nice little fridge.
於 2024 年 4 月住了 2 晚
Jessica 於 2024年4月23日回覆
Thankyou for your feedback we are glad that you liked staying with we would warmly welcome you for your upcoming stay and would make sure that we could able to provide best services

10/10 有夠讚

Jason

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月23日回覆
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care

2/10 很糟糕

Lee

於 2024 年 4 月住了 1 晚
Jessica 於 2024年5月7日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us. We did our very best to contact our arriving guests and apologize if we didn't reach you. We do hope that you will give us another try in the future. Please take care!

8/10 不錯哦

Terry

商務旅客
喜歡：整潔度和員工素質
Very close to the airport which was great for an early departure.
於 2024 年 4 月住了 4 晚
Jessica 於 2024年4月23日回覆
thankyou so much for staying with us we warmly welcome you for your upcoming stay take care

6/10 一般般

kirsten

家庭旅遊
The staff lacked helpfulness during both check-in and check-out. The room became comfortable after I requested a re-vacuuming, though there was minor damage prior to my arrival. It's advisable to thoroughly inspect the room again.
於 2024 年 4 月住了 2 晚
Jessica 於 2024年4月25日回覆
Thank you for your feedback, we are sorry to hear that you were not helped by our staff, as our priority is to provide the best customer service to the guests, will talk to the staff for sure about it. Hoping to see you back again.

2/10 很糟糕

Katelyn

於 2024 年 4 月住了 3 晚
Jessica 於 2024年5月7日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us. We did our very best to contact our arriving guests and apologize if we didn't reach you. We do hope that you will give us another try in the future. Please take care!

8/10 不錯哦

Lindsey

親子旅遊
We had no problem with check-in, the girl that we dealt with was very pleasant. Building in itself not super clean but not terrible. Rooms looked nice, beds pretty comfy, could be a bit cleaner. The rooms could use a pamphlet or something to say when breakfast is or a tv guide channel list stuff like that. Our kid enjoyed the pools d waterslide and it was his first ever hotel stay. Over all, I think we would stay here again.
於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月25日回覆
We are happy to know that you were satisfied with our customer service. We will definitely look into the things you brought to our attention. Hoping to see you back again.Thank you

2/10 很糟糕

Irene

家庭旅遊
不喜歡：員工素質
Paid alot of money, for 2 nights. Kids and adults were slamming doors till 2a.m. first night then 3a.m. 2nd night. Called front desk numerous times, nothing was done about the noise both nights. Staff did not ask how our stay was, we just left. Will not stay there again and will not recommend this hotel to anyone. We sent an email to the hotel and did not get any response what so ever. They should have had security come up and deal with this the first night. Staff were very unprofessional. They were going to move us to a different room at 10:30 p.m the night before we were checking out, like we were the ones causing the problem. We said no, move the hockey players and their adult chaperones, which didnt happen. Never Again. Email will be sent to head office, maybe sombody there will respond to us.
於 2024 年 3 月住了 2 晚
Jessica 於 2024年5月7日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us. We do hope that you will give us another try in the future. Please take care!

8/10 不錯哦

Shelley

喜歡：整潔度和員工素質
Convenient to airport , shuttle service included . Clean , everything we needed for an overnight stay . Unable to take advantage of free breakfast as had to leave before 0700 am.
於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月23日回覆
your feedback matters us a lot we are glad that you had a pleasant stay with us we warmly welcome you for your upcoming stays as well as you could able to request for grab and go breakfast as well,just let front desk know while checking in

10/10 有夠讚

Horace

喜歡：整潔度、員工素質和住宿環境和硬體
It would be nice to full restaurant and a lounge
於 2024 年 4 月住了 3 晚
Jessica 於 2024年4月23日回覆
Thank you for your feedback. we are pleased you enjoyed your stay with us and look forward to seeing you again soon. Please take care.

8/10 不錯哦

Conrad，Moosehorn

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overnight stay for work, have stayed here many times. Convenient, quiet, safe and easy parking.
於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月11日回覆
Thank you for your feedback. We are happy to hear that you enjoyed your time with us and hope to see you again soon. Please take care

10/10 有夠讚

Rod

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Needed a quiet place to sleep and shuttle to airport
於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月11日回覆
Thank you for your feedback we are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care

10/10 有夠讚

Randy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月11日回覆
Thank you for your feedback. We are pleased you enjoyed your stay with us and look forward to seeing you again soon. Please take care

10/10 有夠讚

Serenity

於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月29日回覆
Thank toy for your feedback, we are glad to know that you enjoyed your stay with us.hoping to see you again soon. Take care.

10/10 有夠讚

Anna Marie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jessica 於 2024年4月7日回覆
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care

10/10 有夠讚

Marlene

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cleanliness and good parking friendly
於 2024 年 3 月住了 2 晚
Jessica 於 2024年4月4日回覆
Thank you for your feedback. We are pleased that you enjoyed your stay with us and look forward to seeing you again in the future. Please take care

10/10 有夠讚

Ian

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Jessica 於 2024年4月5日回覆
Thank you for your feedback we are pleased that you enjoyed your time with us. We look forward to seeing you again in the future. Please take care

2/10 很糟糕

Yeridania

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
pool wasn’t available the entire stay.
於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月4日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us due to the pool being closed waiting for a part to be delivered. We did our very best to contact our arriving guests and apologize if we didn't reach you We do hope that you will give us another try in the future. Please take care

10/10 有夠讚

Wendy，Coral Harbour

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Jessica 於 2024年4月4日回覆
Thank you for your feedback we are happy to hear that you enjoyed your stay with us and hope to see you again soon. Please take care

4/10 不太好

Kayleen

於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月23日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us although we are unclear as to what the issue was. We always welcome our guests to contact the front desk in regards to any questions or concerns during their stay therefore we can remedy the situation in a timely manner. We do hope that you will give us another try in the future. Please take care

2/10 很糟糕

Jessica

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Pool was closed which we didn’t know. The lobby is DISGUSTING. The entry is full of cigarette butts outside and people smoking, the furniture is stained, the floor is visibly dirty. Was able to cancel.
於 2024 年 3 月住了 1 晚
Jessica 於 2024年3月31日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us. Unfortunately due to unforseen maintenance issues we were required to close the pool, and wait for a part. We did however call everyone that had a reservation that had a phone number on the system. We will follow up with maintenance and housekeeping in regards to the cleanliness of the outside as well as the inside of our property as this is NOT our standard. We do hope you will consider giving us another try in the future. Please take care

6/10 一般般

Shayne

喜歡：員工素質
不喜歡：住宿環境和硬體
The pool being closed was super disappointing.
於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月4日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us due to the pool being closed to await delivery of a part for it. We do hope that you will give us another try in the future. Please take care

2/10 很糟糕

Ryan

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The pool wasn’t in working, hallway was dirty,
於 2024 年 3 月住了 2 晚
Jessica 於 2024年3月31日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us. Unfortunately our pool needed an unforseen repair which required a part to be delivered. We will follow up with housekeeping in regards to the cleanliness of the hallways although with alot of traffic it is not possible to vacuum every hour. We do hope to see you again soon. Please take care

8/10 不錯哦

Celina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月4日回覆
Thank you for your feedback we are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care

10/10 有夠讚

Elsie

親子旅遊
They delivered, we couldn’t go for vacation and we tried “staycation”. The staff was informative and friendly. Amenities clean, pleasant, food was great, kid friendly, which was my main concern. It was quiet. We will be doing our “staycation “ there in the summer I can’t wait, waterfront and walk to the beach will be awesome. Thank you staff.
於 2024 年 3 月住了 4 晚
Jessica 於 2024年3月31日回覆
Thank you for your feedback. We are pleased you enjoyed your stay with us and look forward to welcoming you and your family back again soon. Please take care

2/10 很糟糕

Craig

不喜歡：整潔度、員工素質和住宿環境和硬體
Nnn
於 2024 年 3 月住了 1 晚
Jessica 於 2024年3月31日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us although unclear as to the situation. We always welcome our guests to contact the front desk in regards to any questions or concerns during their stay so we can remedy the situation in a timely manner. We do hope you will give us another try in the future. Please take care

2/10 很糟糕

Shanna

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Upon checking in we were informed the pool was closed and given no indication as to when it would reopen. I booked this hotel because of the pool, being that we were travelling with our 7 year old twins. Once we entered our room, we found out our tv was not working. We called the front desk to rectify the problem. Their solution was to slip a tv guide under our door. After five hours of waiting for them to come fix our tv, they finally switched us to another room. The other room we were given had a pull out couch with no bedding. At 10pm I had to go down to the front desk to grab bedding (they refused to bring it up) Will not be staying here again!
於 2024 年 3 月住了 1 晚
Jessica 於 2024年3月30日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us. Unfortunately due to unforseen maintenance issues we were required to close the pool, and wait for a part. We will follow up with maintenance in regards to the issue with the tv. We will also follow up with the staff in regards to customer service. We do hope you consider giving us another try in the future. Please take care

4/10 不太好

Adam

家庭旅遊
喜歡：員工素質
Horrible pillows and climate control.
於 2024 年 3 月住了 1 晚
Jessica 於 2024年3月30日回覆
Thank you for your feedback. We apologize that you did not enjoy your time with us. We always welcome guests to contact the front desk with any issue during their stay so we can remedy the issue promptly. As for the climate control, guests have control of the temperature in their individual rooms. If you need assistance please let us know. We hope to see you again. Please take care

8/10 不錯哦

Peter

於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月25日回覆
We are glad to know that you enjoyed your stay with us. We are hoping to see you again at our property. Thank you

6/10 一般般

Greg

於 2024 年 3 月住了 1 晚
Jessica 於 2024年4月23日回覆
Thank you for your feedback. We apologize that you did not enjoy your stay with us although we are unclear as to what the issue was. We always welcome our guests to contact the front desk in regards to any questions or concerns during their stay therefore we can remedy the situation in a timely manner. We do hope that you will give us another try in the future. Please take care