"Sun Mountain Lodge knows they're the only game in town as one of the supposedly nicer lodges at a great location, so they don't put effort in the guest experience and quite frankly, seem unhappy and overworked. Staff communication felt unprofessional and reactive, from inconsistent spa pricing on brochures and displays, to poor use of their texting system and confusion over requests like sending champagne glasses to the room. We didn't receive a response for 2 hours and after canceling the request, someone still came to our room 30 minutes later.
Our room was also expensive for what it offered, lacked a TV, and we had a toilet issue immediately after check in that could have been handled way better. When we called to explain our worries, we were asked "what do you want us to do about it," an odd response for someone who should be providing us solutions. The toilet got fixed which they seemed extremely relieved about as availability was limited, and their back up option to move us off the main lodge and "have" to upgrade us just seemed too difficult. As we received no update, after dinner we had to stop by the front desk to confirm ourselves if the issue was resolved.
Our overall stay was extremely disappointing; we would not rate this as 4 stars and wouldn’t return as a couple, though it may still work for families. There's a lot to be desired staying at Sun Mountain and I hope they take this as a wake up call for a much needed refresher training on basic guest relations."
"It is a cute place, be ready for a more rustic experience as far as bathrooms and washrooms go. The only thing I didn’t like is that it was a very flimsy lock, and we were the only ones on property for most the stay with spotty cell phone service. That part didn’t feel safe. If there were on site help or other campers around I think I would have felt more safe."
Windy Peak Trailhead is located in Loomis. If you're looking for a convenient place to stay, you might search for properties close to public transportation so it's easy to get around.
Where is the best place to stay near Windy Peak Trailhead?
Veranda Beach Cottages is one of the top choices for your stay based on our traveler data, and this guesthouse offers a restaurant and free parking. You'll find it 25.2 mi (40.6 km) from Windy Peak Trailhead. Another good choice is Camaray Motel, located 15.4 mi (24.9 km) away.
If I need to cancel the hotel reservation for my stay near Windy Peak Trailhead, will I receive a refund?
Yes, you'll find most room reservations are fully refundable as long as you cancel before the accommodation's cancellation deadline, which is usually within 24-48 hours of check in. If you have a reservation that's non-refundable, you might be able to cancel it and get a refund within a 24-hour period of your booking. Add your dates and click on "Search", then you can use the "fully refundable" filter to review the best options available near Windy Peak Trailhead.
Where can I learn more about changing or cancelling my trip in the area near Windy Peak Trailhead?
For more details about updating your stay near Windy Peak Trailhead or cancelling it, click here.