I stayed at Gilbey’s upon recommendation as my friends had their wedding reception in the restaurant downstairs. I have to say, the food and service in the restaurant was impeccable.
However, I was very disappointed with the room and don’t feel that the price reflects the room standard. The room was dusty and felt unclean. The carpet was baggy and threadbare in places. The tapped dripped all night however when you wanted hot water, the flow was a mere dribble. When I got into bed at 11.30 am when I untucked the duvet there was blood stains on the bedding that weren’t visible when they bed was made. The ironing board was rickety and unsafe. Whilst I was using it the board collapsed and the iron fell off and nearly landed on my foot.
This morning, I didn’t have toothpaste and wanted to speak to receptionist, I kept looking out to see if anyone was present every 20 minutes or so and there was no one there which shows that the hotel is poorly staffed and undermanaged.
Daniel
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Luke
2023年11月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Luke
於 2023 年 11 月住了 2 晚
10/10 有夠讚
Anna
2023年9月26日
Anna
於 2023 年 9 月住了 1 晚
10/10 有夠讚
Donna
2023年9月17日
Donna
於 2023 年 9 月住了 1 晚
10/10 有夠讚
Wendy
2023年9月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything about this property was excellent!
Staff, rooms, meals, all 5 Star!
Wendy
於 2023 年 9 月住了 1 晚
10/10 有夠讚
Adrian
2023年8月5日
喜歡:整潔度、員工素質和住宿環境和硬體
This is an excellent alternative to the larger hotels in the area. Excellent friendly service …
Adrian
於 2023 年 8 月住了 1 晚
10/10 有夠讚
Kevin
2023年7月24日
Kevin
於 2023 年 7 月住了 1 晚
8/10 不錯哦
Hilary
2023年7月17日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Great location
Great location
Shame there wasn’t an actual bar to sit and have drinks
Thought it was cheeky to charge extra for coffee on top of the breakfast price