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維也納飯店的評分

2.5 out of 5
維也納飯店
107 State Route 296, Windham, NY

評論

9.2

太棒了

10 分，有夠讚；357 則評論中有 243 則" "
8 分，不錯哦；357 則評論中有 83 則" "
6 分，一般般；357 則評論中有 17 則" "
4 分，不太好；357 則評論中有 13 則" "
2 分，很糟糕；357 則評論中有 1 則" "

9.4/10

整潔度

9.6/10

員工素質

9.2/10

設施服務

9.0/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
This place is perfect
於 2024 年 5 月住了 1 晚
The Hotel Vienna Management 於 2024年5月20日回覆
Thanks for the review!

8/10 不錯哦

Nicole

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were big and staff (owner) was extremely friendly. They are dog friendly as well, which was a big help. They had delicious continental breakfast every morning with coffee. I would return here. My only concern was the bathtub was extremely slippery, the toilet needed a little more cleaning from prior guests, and the water is brownish in color. The water pressure for the toilet was also pretty low. Bed was slightly hard, but for the most part comfortable. Everything else was wonderful.
於 2024 年 5 月住了 2 晚
The Hotel Vienna Management 於 2024年5月20日回覆
Thank you for the review and for staying with us. We can assure you that the water at the property is not brown in color. Can you let us know what room you were in so we can investigate?

10/10 有夠讚

Walter

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Stayed here Thursday and Fright night with my wife to celebrate our Anniversary. Really liked the hotel as well as the staff (shout out to Jacob). Highly recommend.
於 2024 年 5 月住了 2 晚
The Hotel Vienna Management 於 2024年5月20日回覆
Thanks for the review!

10/10 有夠讚

Vincent

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
The Hotel Vienna Management 於 2024年5月20日回覆
Thanks for staying with us and for the review!

10/10 有夠讚

Crystal

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
The Hotel Vienna Management 於 2024年5月20日回覆
Thanks for staying with us and for the review!

8/10 不錯哦

Yuan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
The Hotel Vienna Management 於 2024年5月20日回覆
Thanks for staying with us and for the review!!

2/10 很糟糕

Yelena

於 2024 年 3 月住了 1 晚
The Hotel Vienna Management 於 2024年5月20日回覆
Hi Yelena,You did not stay with us so we are surprised by the 1 star rating

10/10 有夠讚

Qilin

於 2024 年 3 月住了 1 晚
The Hotel Vienna Management 於 2024年5月20日回覆
Thanks for staying with us and for the review!

10/10 有夠讚

william

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
The Hotel Vienna Management team 於 2024年3月14日回覆
Thanks so much for staying with us and for the review!

4/10 不太好

ELAD

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚
The Hotel Vienna Management team 於 2024年3月14日回覆
Hi Elad, Thank you for staying with us and we are sorry we did not meet your expectations. Can you let us know how we could have been better?

10/10 有夠讚

Katerina

喜歡：整潔度、員工素質和住宿環境和硬體
This was our 2nd stay.Check-in was quick and easy,the lady called Holly was very helpful with tips about restaurants and other questions.it's close to town,very nice hotel.
於 2024 年 3 月住了 1 晚
Holly 於 2024年3月5日回覆
Thank you very much. Glad I could be a help to you guys. See you next time.

10/10 有夠讚

lauren

喜歡：整潔度、員工素質和住宿環境和硬體
Everything about this hotel was amazing especially how clean everything was. The
於 2024 年 2 月住了 2 晚
Holly 於 2024年3月5日回覆
Thank you very much!

10/10 有夠讚

Xiaofei

於 2024 年 2 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月20日回覆
Thanks for the nice review and for staying with us!!

10/10 有夠讚

Zhanna

Perfect
於 2024 年 2 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Amanda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was quiet and clean. The staff was friendly and attentive. Restaurants are close by. It was about 12 minutes drive to Hunter Mountain, where we skied.
於 2024 年 2 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for staying with us, we hope to see you again soon!

10/10 有夠讚

Axinia

親子旅遊
喜歡：整潔度和設施服務
Amazing hotel and location. People working at the hotel are so sweet. Will definitely return again!
於 2024 年 2 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks for staying with us and for the kind notes!

10/10 有夠讚

Kellie，Alexandria

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Robert

喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Araceli

於 2024 年 2 月住了 2 晚
The Hotel Vienna Management Team 於 2024年3月20日回覆
Thanks for the nice review and for staying with us!!

10/10 有夠讚

Christopher

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff and property. Great value for the money. We went to Hunter Mountain daily to snowboard while staying here and it was perfect. Thanks Hotel Vienna.
於 2024 年 2 月住了 1 晚
Thanks so much for the review and for choosing Hot 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

tracy

喜歡：整潔度、員工素質和住宿環境和硬體
Everyone is friendly and who doesnt love seeing cute doggies at a hotel? The rooms were comfortable. Tbh everything was also reasonably priced. They make fresh croissants in the morning as complimentary breakfast and throughout the day you can enjoy complimentary tea / coffee / juices / almond milk & hot chocolate ! I would come back & i think everyone should experience this cute hotel.
於 2024 年 1 月住了 2 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Jeehye

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cozy ,friendly and pet friendly ($50 Fee) hotel. Definitely nice little weekend getaway ! Rooms were very clean and nice and staff was very extremely friendly.
於 2024 年 1 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Dave

喜歡：整潔度和住宿環境和硬體
All was good
於 2024 年 1 月住了 2 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Athanasios

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I celebrated my birthday weekend at Hotel Vienna in Windham, and it was a fantastic experience. The staff was exceptionally friendly and accommodating. The rooms were generously sized and spacious. I particularly enjoyed the newly renovated bathroom, with its modern finishes and stand-up shower. After a full day of skiing and dining at the nearby restaurants in the heart of the village, we played games in the new lounge area with our friends. Overall, it was a wonderful stay.
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thank you so much for staying with us and for the wonderful review!! We hope to welcome you back very soon.

10/10 有夠讚

Samuel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Benjamin

喜歡：整潔度、員工素質和設施服務
於 2024 年 1 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Sharon，Jackson

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Amanda

喜歡：員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

8/10 不錯哦

Susan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Benjamin

Clean comfortable room. Pleasant staff. Simple but good breakfast. Free coffee and hot chocolate all day.
於 2024 年 1 月住了 2 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

CLAIRE ANN

於 2024 年 1 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

8/10 不錯哦

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

6/10 一般般

Alison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly, hotel was clean and beautiful but horrible night sleep due to the ac unit making a constant alarm noise all night long. The message was sent to management and they did not reach out.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Sasha

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚

6/10 一般般

Brett J.，Farmingville

喜歡：整潔度和員工素質
A very average star hotel in upstate NY. The free continental breakfast was very small and had limited choices. The bathroom tub jets did not work and seem to have been disconnected. The pool and hot tub was also "broken" and undergoing maintenance (there was no mention of this on the website). Despite these issues, the hotel was clean and the room spacious enough for an overnight stay, but nothing more.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Chris

家庭旅遊
喜歡：設施服務
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Daniel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel great staff super clean
於 2023 年 12 月住了 1 晚

6/10 一般般

Jack

情侶出遊
喜歡：員工素質
This was a really cute small lodge type property. The rooms needed some updates but everything was clear, staff was great and the lounge was cute. Not sure I would come back but it was very enjoyable overall.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Zihua

於 2023 年 12 月住了 1 晚
The Hotel Vienna Management Team 於 2024年3月14日回覆
Thanks so much for the review and for choosing Hotel Vienna!

10/10 有夠讚

Fred

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Nelson，Elmsford

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Lydia

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very cozy and comfortable environment. The hotel is very clean. Our stay was enjoyable.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Lisa，Ballston Soa

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Michelle

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Convenient location, nice staff and comfortable rooms! One thing to note: there aren’t coffee machines in the hotel rooms (or microwaves). They do offer coffee for free throughout the morning, but if you’re an early riser or night owl, you will need to bring your own! Bathroom in the room was dated, but clean - would return to the property again!
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Timothy A

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was clean, the free breakfest was great. I would recommend this hotel to anyone.
於 2023 年 11 月住了 2 晚

4/10 不太好

Carole

團體旅遊
喜歡：整潔度
不喜歡：員工素質
The hotel: The manager is very rude with people with disabilities and service dogs. I am considering making an ADA complaint against the hotel. I have a cardiac alert dog who works at night during my sleep and my daughter has a psychiatric service dog. If your disability can not be seen then people like this are skeptics. It is not acceptable. Hotel room: Very uncomfortable mattress and pillows (extremely firm), bath tub was dirty and electrical plug unsafe.

6/10 一般般

Carole

喜歡：整潔度、員工素質和住宿環境和硬體
Bed was terribly firm and pillows extremely firm as well. We haven’t been able to sleep because of the inconfort.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Mark

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Very reasonable
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Samantha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice property
於 2023 年 11 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room seemed very clean & had a nice shower. Fridge in room, comfortable bed, & friendly staff. Seemed like a good value, will stay again
於 2023 年 11 月住了 1 晚