Overall experience is brilliant: good lake view, good service, clean, comfortable.
But there's only one drawback: the shower drains very slow. I had to finish shower in 5 mins to avoid water flooding out.
I still highly recommend this hotel.
We had a spacious room with great view. However the hotel is in dire need of a facelift and Renovations. Our room was tired and dowdy, and the windows covered in bird poo. The air conditioning did not work and we opened the windows after which some birds flew into the room! There was no Kleenex in the room. Housekeeping service was poor, seemingly making the bed and doing nothing else.
Staff was friendly and some were helpful however some did nothing to assist our requests (eg for window cleaning) despite several requests.
William
於 2024 年 6 月住了 3 晚
8/10 不錯哦
david
2024年6月1日
喜歡:整潔度、員工素質和設施服務
Very nice Hotel in Bowness
Central to everything
david
於 2024 年 5 月住了 2 晚
6/10 一般般
Philip
情侶出遊
2024年5月29日
喜歡:員工素質
Tail of two sides.
Plus - perfect location, staff friendly and food excellent.
Negative - the room we had, a garden view room was tiny, very tired with heating, air con and towel rail not working and due to trees was very dark. Carpet worn and dirty I have seen better and bigger rooms in Premier Inns at a fraction of cost.
We did talk to reception who offered another room for one night but we would have to move back next day.
Overall impression of hotel was lovely in a great location, just in need of an update which even the staff kept talking about for later this year or next