great value for money. the staff were amazing and ever so helpful. the swimming pool was clean and the facilities for the money were outstanding
Tim
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Beverley
情侶出遊
2024年3月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great value
Beverley
於 2024 年 3 月住了 2 晚
8/10 不錯哦
Charlotte
團體旅遊
2024年2月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely spa break
Clean and big room
Spa was lovely great showers in the pool
Shame no evening meal available but lovely little cafe with really helpful staff
Charlotte
於 2024 年 2 月住了 1 晚
8/10 不錯哦
G
家庭旅遊
2024年2月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Grand hotel Spa etc…. But no restaurant and Bar?
Very clean and comfortable.
Disappointing not to have an up and running restaurant and bar. Not obvious when making the initial booking
G
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Katie
團體旅遊
2024年2月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a beautiful stay here and the spa facilities are lovely. There wasn’t any food facilities available during our stay but we knew this beforehand. Lovely place and nice staff.
Katie
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Kurt
商務旅客
2024年1月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kurt
於 2024 年 1 月住了 1 晚
2/10 很糟糕
真實旅客
家庭旅遊
2024年1月8日
喜歡:整潔度
不喜歡:員工素質和客房舒適度
Heating not working in either room. No power on one room. Service poor, no one on the desk, no one in the cafe.
真實旅客
於 2024 年 1 月住了 1 晚
4/10 不太好
真實旅客
2023年12月17日
喜歡:整潔度
不喜歡:員工素質
Terrible
The hotel is seems to be functioning on life support. No main reception (no staff), ground floor shut etc.
Asked for a drink from the bar and told that it was shut - which is fine. Subsequently asked the manager if we could have room service, she aggressively replied that this was not a service they offered and anyway she couldn’t serve us as my wife was slurring her words. Utterly untrue. Have genuinely never been spoken to like that in a hotel before
Manger the next day was professional and apologetic but sadly too little too late. Terrible.
真實旅客
於 2023 年 12 月住了 1 晚
6/10 一般般
Tracie
商務旅客
2023年11月23日
喜歡:住宿環境和硬體和客房舒適度
I booked an Annex room which stated you had WiFi but it didn’t as it was a 5 min walk from the hotel!!!
No heating, and the TV had no channels!
If I could have had a refund, I would have left!!
Receptionist said she would try and find me another room in the hotel.
Beth came and upgraded me to a room in the hotel, I said I do not mind paying extra but she insisted.
My new room was huge but the radiator behind the curtain probably needed to be bled so I was grateful for the free standing heater.
There was also a family of ladybirds in the room which I was uncomfortable with!!