Room was neat and tidy. The staff was friendly and tried to help. Problems were- the toilet ran all night long and sweated so badly there was a puddle on the floor in the morning. Bathroom faucet was leaking. Hallway door entrances need repainting and some wall portions need replacing (coming off). I’m diabetic and carry insulin. There was no freezer in the mini fridge to store my ice packs in the room so I was told to bring it to the restaurant and they’d put them into the freezer. I did that. In the morning when I went to pick them up I was told I had to go to the front desk and talk to them about it. They called the guy and told him I needed to get my ice packs. When I went back an ice pack was missing. They are a special type for my insulin cooler so they are more expensive than a typical ice pack. Was told by front desk they’d give the manager a message but as of yet I’ve heard nothing. Grounds were nice but the inside pool was quite cloudy. The outside pool was clear. Had to go to front desk to get towels. They gave us some and said they’d have them restocked but never did. Food was good. Complimentary breakfast was very basic: cereal, fruit, eggs, sausage, potatoes, coffee, juice, bagels.