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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property
Eco-certified comfort meets sustainability at this urban retreat where attentive staff help guests unwind in an environmentally conscious setting

Choose dates to view prices

The Sternwheeler Hotel and Conference Centre welcomes visitors to its city-center location. Guests enjoy meals at Steele Street restaurant, coffee at the café, and in-room WiFi. The property's environmental commitment includes amenities like laundry services and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$6,780
NT$7,119 total
includes taxes & fees
Jun 5 - Jun 6
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of CAD 20.00 per stay and a fee of CAD 20 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham on 2026/6/5 start from NT$6,780, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-out is at 11:00 AM.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–midnight at scheduled times.

Where is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham located?

Located in the heart of Whitehorse, this hotel is steps from Whitehorse Waterfront Trolley, MacBride Museum of Yukon History, and North End Gallery. Yukon Artists@Work and Midnight Sun Gallery & Gifts are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 169 out of 390 reviews
Rating 8 - Good. 140 out of 390 reviews
Rating 6 - Okay. 58 out of 390 reviews
Rating 4 - Poor. 17 out of 390 reviews
Rating 2 - Terrible. 6 out of 390 reviews

Reviews

Verified

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Great room and the food so good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bathroom has been renovated. Staff was friendly. Overall the hotel is old but clean
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great size room, friendly front desk! We enjoyed our one night stay at this hotel. The airport shuttle was very convenient and easy to use - would stay here again!
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Jean

Liked: Amenities
Clean rooms, laundry
Stayed 9 nights in Mar 2026
Verified

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
Room was ok, heater was pretty noisy, otherwise a fine stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient reception staff, considerate room servicing people
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff, convenient location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 5 nights in Feb 2026
Verified

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was pleasant. Room was clean with comfy beds.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all the town .food was great and excellent service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Great place to stay! Clean and staff were friendly
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Roberta

Disliked: Amenities, property conditions & facilities
Staff was very friendly. The room clean the bed on the hand needs to be replaced very old and not at all comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

LeAnn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, restaurant has great food
Stayed 1 night in Jun 2025
Verified

8/10 Good

Reno

Liked: Cleanliness, amenities, property conditions & facilities
The property and staff are nice. Good place to stay when in Whitehorse
Stayed 1 night in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and a great location!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Brook

clean room
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Taniya

Good stay, clean rooms
Stayed 5 nights in May 2025
Verified

10/10 Excellent

William Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Appreciated the free shuttle.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, Great Location. Elevators doors are locked for safety.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, compared to some other hotels in Whitehorse it was like being under the cone of silence as far as noise level. Very clean.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

ASHLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally welcoming and helpful in coordinating the airport shuttle. Our best experience was at the restaurant where we enjoyed a night cap, and the bartender was knowledgeable and very friendly. She really went out of her way to welcome us despite having large groups that she was also taking care of.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff, and the room was clean and quiet.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spot, Great diner for food as well.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and well maintained
Stayed 1 night in Sep 2024