The employees are awesome at Aava. Aava is one of the few properties in Whistler that have true secure bike storage and the only people with access are Aava employees. While you might have to wait a minute or two for your bike, you never have to worry about it once you hand it over to them.
The employees who help keep the rooms and the property clean are all incredibly nice and do a fantastic job.
The only reason I didn’t leave five stars across the board is: the room we stayed in didn’t have any place to hang towels, no tiny table to eat from, and no microwave to heat up leftovers. We’ve been coming here for years, so am thinking it was just the room choice this time around.
In general, if you are looking for a great place to stay and know your bikes will be secured, stay here!!