搜尋西郊的木屋

「The place was very clean & customer service was excellent. The beds & room were comfortable, and near, easy access to stores, Enjoyed our stay.」

「Stayed on 2nd floor and had a massive water leak from the 3rd floor to my bathroom. Also manager was not professional and helpful at all. Horrible customer service from his end. and i would never stay there again. Many guest complained of several issues, in which they also weren’t happy, Example shorts on light switched, clogged shower and sinks. and many more.」

「Pro: The room was spacious and clean. I love the fact that we had a microwave and fridge in the room. The bed was super comfy as well. Con: On several occasions we hard a dog barking and people talking in the hall. We had the breakfast buffet and it was NOT worth it for the money you pay. It was almost $30.00 for two of us. I get a better free continental breakfast at other hotels. 」

「At check-in it was pointed out that I had reserved a handicapped room, which I did not do. Apparently the travel app that I used chose that room, and the manager switched it to a regular room for me. Maybe someone who really needed that room would come in. The manager also signed me up for the Hilton Honors program, so next time I will use that to book my stay. The rooms are very clean thanks to the cleaning staff who come in every other day to provide fresh towels, make the bed, and tidy up.」

「Great!」

「I’ve been looking for a hotel we can stay on my business trip in St. Charles. I think this is going to be the one. The location is great. The bed is comfortable. 」

「The pool was closed, the bar was closed and they advertised a restaurant that was no longer there.」

「So, the room was cleaned, but they didn't refill the hand soap. The fridge wasn't on, and we didn't realize it until the next day, so our food went bad. When we finally turned it on, it made this super loud noise. Maybe the last guests turned it off, who knows. And the bedding had a really weird smell. Plus, the furniture looked like it was from the early 90s.」