親愛的客人,我們衷心感謝您選擇One-Eight-One Hotel & Serviced Residences並在Expedia.com 分享您的愉快體驗！我們很高興得悉您在入住One-Eight-One Hotel & Serviced Residences期間渡過的美好時光，讚賞我們同事專業、 殷勤的服務。並喜歡房間的空間感、舒適的環境及酒店地理位置相當便利。我們在此再次感謝您們的蒞臨，期待於不久的將來，能再次為您服務。致此

Dear Sheung Ying, Thank you very much for taking the time to share your valuable feedback with us on the Expedia.com review! We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on the room size, cleanliness and bathroom facilities. You were also impressed by the friendly and passionate services provided by our colleagues. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences. With warmest regards,

Dear I Chi, Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences. We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on hotel cleanliness and facilities. You were also impressed by the friendly and attentive services provided by our colleagues.We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences. With kind regards,

Dear On Lee, Thank you very much for taking the time to share your valuable feedback with us on the expedia.com review! We are delighted to read that you enjoyed every facet of your experiences at One-Eight-One Hotel & Serviced Residences, in particular on room cleanliness and hotel facilities. You were also impressed by the friendly and attentive services provided by our colleagues. We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences. With kind regards,

親愛的Ching Wo, 我們衷心感謝您選擇One-Eight-One Hotel & Serviced Residences並在Expedia.com分享你的愉快體驗！ 我們很高興得悉您在入住One-Eight-One Hotel & Serviced Residences期間渡過的美好時光，我們很高興您欣賞我們前台同事及房務部的專業服務，亦特別嘉許我們房務部同事阿珊及前台同事Zoe提供給您殷勤的款待。另外，我們很關注餐廳菜單選擇及送餐服務意見，非常抱歉閣下對於此次體驗未能達到您的期望。我們非常重視您所提及的事宜，並已與相關部門跟進並優化相關問題。我們在此再次感謝您們的蒞臨，期待於不久的將來，能再次為你服務。 致此

Dear Jessica, Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences. We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on the room cleanness and facilities. You were also impressed by the passionate services provided by our colleagues. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences. With warmest regards,

親愛的客人, 我們衷心感謝您選擇One-Eight-One Hotel & Serviced Residences並在expedia.com 分享您的愉快體驗！ 我們很高興得悉您選擇One-Eight-One Hotel & Serviced Residences渡過美好時光，並喜歡房間寬敞的空間感及整潔，同時讚賞我們值班經理為你迅速解決當下問題。另外，我們很關注閣下對於前檯工作人員服務體驗，非常抱歉閣下對於是次體驗未能達到您的期望。我們非常重視您所提及的事宜，並已與相關部門跟進有關問題。 再次感謝您寶貴的意見，我們在此再次感謝您的蒞臨，熱切期待您於不久將來再次光臨。

Dear Ivy, Thank you very much for your kind words shared in the Expedia.com community. We are delighted to read that you enjoyed every facet of your experiences at One-Eight-One Hotel & Serviced Residences, in particular the friendly services provided by our colleagues had made your stay more enjoyable. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences. With warmest regards,

親愛的Ting Hui， 我們衷心感謝您選擇One-Eight-One Hotel & Serviced Residences並在expedia.com分享你愉快的體驗！ 我們很高興得悉您在入住One-Eight-One Hotel & Serviced Residences期間渡過的美好時光，並喜歡由房間眺望岀去的維港景色，酒店的設備以及地理位置亦相當便利！ 我們在此再次感謝您的蒞臨，熱切期待您於不久將來再次光臨。

親愛的 On Lee,我們衷心感謝您選擇One-Eight-One Hotel & Serviced Residences並在expedia.com分享您美好的體驗！ 我們很高興得悉您在入住One-Eight-One Hotel & Serviced Residences期間渡過的愉快時光，喜歡房間的整潔及恬靜，並欣賞我們同事專業、 熱情的款待。 我們在此再次感謝您們的蒞臨，期待於不久的將來，能再次為您服務。

親愛的客人, 我們衷心感謝您選擇One-Eight-One Hotel & Serviced Residences並在Expedia.com分享您的愉快體驗！ 我們很高興得悉您在入住One-Eight-One Hotel & Serviced Residences期間渡過的美好時光，並喜歡酒店的整潔以及房間的舒適感，亦特別嘉許我們禮賓部同事Nicky為您提供的殷勤款待。 我們在此再次感謝您們的蒞臨，期待於不久的將來，能再次為您服務。

親愛的 Ha Chin，我們衷心感謝您選擇One-Eight-One Hotel & Serviced Residences並在Expedia.com分享你的寶貴體驗！ 我們很高興得悉您在入住One-Eight-One Hotel & Serviced Residences期間渡過的美好時光，並喜歡房間的環境及我們同事的友善款待, 酒店的地理位置亦相當便利。另外，我們很關注房間準備時間問題，非常抱歉閣下對於此次入住體驗未能達到您的期望。我們非常重視您所提及的事宜，並會持續檢視房間準備情況及進行培訓，以達致持續地提升服務質素。 再次感謝您寶貴的意見，我們在此再次感謝您的蒞臨，熱切期待您於不久將來再次光臨。

Dear Tsz Hong, Great to hear that you had a wonderful stay at One-Eight-One Hotel. We are looking forward to welcoming you in near future. Best regards, Reservations Department

Dear Sing Leung, Thank you very much for your review. We hope to have the privilege of welcoming you in the near future. Best regards, Reservations Department

Dear Anonymous, Great to hear that you had a wonderful stay at One-Eight-One Hotel. We are looking forward to welcoming you in near future.Best regards,Reservations Department