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So clean and everyone was beyond friendly! Would stay here again for sure

I stay here about once a year when visiting family in the area, it has been about 6 times now and except for one horrific experience (with an inept desk clerk) last here I have been well pleased.

Parking is tight.

Room was clean. Bed was comfortable. Complimentary breakfast was above average. Location of the hotel is great, near highway and lots of nearby eating establishments. I have stayed here several times and it has been consistently good.

Was in town for an event. Myself and 16 of my team members were pleased with the accommodations. Also Pam and the evening front desk clerk were awesome!

Last minute reservation for my parents, actually, and we were very impressed. The hotel staff, Alex, was very friendly and made us welcome from the start. Very clean room. The pool was also nice and the hot tub was perfect. We would recommend to anyone and would reserve again.

I made a last minute reservation for Christmas Eve. The place was very quiet, front desk check-in was smooth. The room was really nice - I wish I'd known about the kitchen facilities available during previous stays in the area. The breakfast was better than others I've had at surrounding properties.

Very friendly staff on check in. We were asked if we had a floor preference. Room was nice and clean when we entered room. Had a faint smell of bleach which was a comfort. Room was stuffy but once we got the air on it was comfortable. Breakfast had lots of options from dry cereal, oatmeal, toast, pastries, and hot food of sausage gravy and biscuits, egg white omelets, and link sausage. Something for everyone. Food was hot and breakfast area was clean. Staff were cleaning tables as guest moved....

clean room, friendly service, great breakfast and lots of places to eat in the area

Everyone at the Hotel was very nice . Always helpful

Incredibly well run hotel. Friendly staff, great amenities, well cleaned, comfortable beds and peaceful both in room and in common spaces. Best hotel I've ever stayed in this price range. Will return on future visits.

My husband was a patient at Riverside Hospital while I stayed at TownPlace Suites. My favorite clothing store, Talbots, is across the street. There is Whole Foods, a bakery, Athleta, and other fine stores and restaurants. It takes 8 minutes to drive to Riverside. I feel very safe in this area of Columbus.

We really had a great experience, we took advantage of the free dinner which was a huge savings with 7 year old twins and the free breakfast. I don’t drink alcohol but they also offered 3 free drink vouchers! The staff were the friendliest I’ve ever experienced. This is now our hotel brand of choice when traveling!

Good hotel

The desk staff was very helpful in providing an early check in which was most appreciated!