Keys Hotels West India hotels

"The room was very basic and not super clean. Breakfast was amazing. "

"Amazing"

"Rooms need modernising for the price but overall lovely stay otherwise Would be nice to have some play room for children Food is very expensive though "

"Great place with exceptional customer service. Thank you Nidhi…"

"Very disappointing checkout experience at Grand Hyatt Goa. Despite calling reception three times requesting help with luggage, no one came to assist. After waiting for quite some time, I eventually had to carry all the luggage myself during checkout. Service should not be different during check-in and check-out. Guests expect the same level of attention and hospitality throughout their stay, especially at a luxury hotel. This was certainly not the experience I expected."

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"Excellent property, especially the location. We were in the spacious club room with a lovely view of the beach and sea. Two well kept infinity pools. Didn't try the restaurants (except for breakfast), gym or spa. Housekeeping though is a bit sloppy. Forgets to replenish or replenishes different items on different days randomly. Also cleaning of washroom areas wasn't the best. Reception and restaurant staff also weren't very supportive or aa attentive as those at most other Taj properties are. "

"Clean room"

"Customer services was disappointed "