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Quality Inn & Suites

2.5 star property
Hotel in West Helena with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Free full breakfast
Outdoor pool, sun loungers
Lobby
Premium bedding, blackout drapes, iron/ironing board, bed sheets
Business center
Quality Inn & Suites offers guests a full breakfast, practical amenities like laundry facilities and a gym, an outdoor pool, a business center, free WiFi in public areas, and 24-hour front desk support for both leisure and business needs.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
1053 West Highway 49, West Helena, AR, 72390

What's nearby

  • J.R. House Athletic Complex - 1 min drive - 2.2 km
  • Helena Regional Medical Center - 6 min drive - 8.2 km
  • Pillow Thompson House - 9 min drive - 9.3 km
  • Freedom Park - 10 min drive - 13.2 km
  • Mississippi River State Park - 15 min drive - 15.7 km

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Burger Shack - ‬2 min drive
  • ‪El Canaveral - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Patio Mexican Restaurant - ‬1 min walk

About this property

Quality Inn & Suites

Property highlights
You can look forward to free full breakfast, laundry facilities, and a gym at Quality Inn & Suites. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A vending machine, a 24-hour front desk, and newspapers in the lobby
  • A front-desk safe and a TV in the lobby
Room features
All 63 rooms include comforts such as premium bedding and air conditioning.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Lobby

Delta Inn

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
6.8 out of 10, 356 reviews
The price is NT$1,713
NT$1,962 total
includes taxes & fees
Nov 2 - Nov 3
Delta Inn

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an outdoor pool.

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in West Helena, this hotel is 1.2 mi (2 km) from J.R. House Athletic Complex and within 6 mi (10 km) of Helena Regional Medical Center and Pillow Thompson House. Fort Curtis and Helena Museum of Phillips County are also within 6 mi (10 km).

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Reviews

Quality Inn & Suites Reviews

7.4

Good

7.6

Cleanliness

7.4

Location

8.0

Staff & service

6.8

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 103 out of 349 reviews
Rating 8 - Good. 123 out of 349 reviews
Rating 6 - Okay. 57 out of 349 reviews
Rating 4 - Poor. 32 out of 349 reviews
Rating 2 - Terrible. 34 out of 349 reviews

Reviews

8/10 Good

Idris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet & safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's always a pleasure staying with you all
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Safe and nice

Had a good stay no problems or issues would stay again. Nice people.
Stayed 1 night in Sep 2022

10/10 Excellent

Meyoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young lady at the desk was very sweet and gave good service. My room was clean and nice
Stayed 1 night in Jun 2023

6/10 Okay

Andrea

Place had bed bugs we woke up and had bites all over us.
Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Did like that bathroom fans are really loud.
Stayed 3 nights in Mar 2024

6/10 Okay

Shearah

Liked: Staff & service
The property was clean but there was roaches in the bathroom of the room I stayed in .
Stayed 2 nights in Sep 2022

10/10 Excellent

Roena

I was definitely about 30 minutes from my event but so happy we was here as the Leath welcome us the surroundings we're clean nice. Omg those pillow and bed was so comfortable. Definitely gotta what I payed for.
Stayed 1 night in May 2023

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, property conditions & facilities
A ok
Stayed 2 nights in Jul 2023

4/10 Poor

Vanessa

Disliked: Cleanliness, property conditions & facilities
Television didn't work. Called front desk and was told I could move rooms. My husband was at meeting and I couldn't move by myself. Half roll of bathroom paper in bathroom. Ran out and had to use kleenex. Room was dirty. Someone (not local) needs to do popups and check room. 6 hour drive and stay was unsatisfactory.
Stayed 2 nights in Apr 2025

8/10 Good

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Needs to be updated. It shows its age.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to change my room from smoking to non-smoking without any difficulty up arrival
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Hotel was ok for a last-minute stay, but plumbing was an issue. The toilet ran intermittently, there was no hot water in the sink or shower, and the bathtub had a very, very, very slow drain.
Stayed 1 night in Oct 2023

6/10 Okay

Telisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower had water backup. Bug dead in room on arrival. Carpet not completely cleaned. Limited towels. Tv not clear to watch. Limited toiletries and they were old.
Stayed 3 nights in May 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Stayed 2 nights in Jul 2024

4/10 Poor

Elvis

Disliked: Cleanliness, property conditions & facilities
Had problems getting Wash towels. Water coming from the sink never got hot. It took a long time for the water in the shower to get hot. This was in room two twenty six.
Stayed 5 nights in Mar 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
Stayed 1 night in Jul 2024

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine broke and no heat in 122 room. Directv wasn't working properly in 232 room 😒
Stayed 2 nights in Nov 2023

2/10 Terrible

Elaina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I chevjed into room 223 and the toilet was broken and roaches were everywhere. Talked to Anita at the front desk and she said she couldn't do anything about it and the manager waa on vacation until Monday. Talked to the maintenance guy the next day and he said our room shouldn't have been rented out due to it needing repairs and cause of the roacgrs. He did temporarily fix the toilet but we had to still hear the running warer thru the niggt. We traveled from Arizona and it hurt me to my soyl that I had to stay in a place like that for 2 days. I give this property a. 5 out of 5 rating
Stayed 2 nights in Sep 2022

4/10 Poor

Leroy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and the renovation was nice, but we didn't have a remote for the tv and the phone didn't work. This was reported to the front desk after checking in, and again to housekeeping. Both said they'd get it taken care of,but nothingwas done. Luckily I didn't want to swim, because the pool still needs repairing. Not as advertised. Price wasn't bad for a weekend stay, but make sure everything works on a room (103), before handing the keys to someone.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn Suites West Memphis AR) is lacking in multiple areas. The rating online for this hotel is obviously false when you check in. I picked this hotel based primarily on the location and the swimming pool. The pool hasnt been maintained in....a very long time. Our room had 2 beds- both had random pieces of dirt in the sheets. The plumbing definitely needs an upgrade. The sink had hair in it (not any of our party). But, the best part is when the front desk person gave someone?? a key card to our room in which they tried to enter at about 558 am- unsuccessfully.I grabbed the room phone to call the front desk and it was Dead. No Dial Tone. No Service. I had to call the hotels.com representative to get a direct line to the front desk. Front desk person answers- I explain what happened and I believe she was sincere when she said"Oh
Stayed 1 night in Jun 2025

10/10 Excellent

Meyoun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I’ve stayed there before and everything was awsome but yesterday when I arrived the customer service was terrible no smiling didn’t greet me she act like she was ready to go all around rude but overall my stay was amazing as always
Stayed 1 night in Jun 2025

6/10 Okay

Greg

Disliked: Room comfort
The room air conditioner didn't work.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
Stayed 2 nights in Dec 2024

8/10 Good

Perrion

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and convenient location.
Stayed 2 nights in Dec 2024