西區 (BNA) 附近飯店 | 熱門住宿限時優惠 起

「Front desk staff were horrendous. Clerk put us in a different room than booked bc none were available, he also told me “when you book through 3rd party, you get whatever is available, not what you selected” and told me it listed that on the booking. I asked for it in print, he then left me on hold. Once back down stairs to address the issue, he would never look me in the eye nor allow me to see his name badge. He handed me another set of room keys. After 20-30 minutes in our new room, a lady...

「We spent one night at this location. The room was clean and the breakfast was reasonably priced. Currently, there is a movie being filmed on site which made it a bit chaotic. We couldn’t get into the parking lot upon arrival and the lobby was full of equipment. A big plus was the free shuttle to Broadway street.」

「Nice location! Room was very clean and staff was very helpful.」

「First off.. I booked a King suite with balcony.. I get check in pay for room and get to room it was a regular room.. call down and asked about my room and manager states oh we didn’t have anymore so I’m refunding $75 back and gave you free breakfast.. I don’t see no refund.. So please call the hire to make sure what you booked is still available..」

「Tile floor in 701 grimey and sticky with black scuff marks. When i wiped iff whiter tile showed below showing how they had not been properly mopped or steamed. Very gross. Paid for coffee in lobby. Should be free Valet parking deplorable. First night (10/25) sat in car waiting for valet. Then after 15 min realized they were chatting it up with a friend who had pulled in ahead if us. Had to get out and find them. 2nd night (10/26) They were actually sitting in car ahead of me on passenger side...

「The location of this hotel was fantastic. While not right downtown, they offer a free shuttle which was a life saver on the wallet and feet! The breakfast was delicious and fresh every morning and the rooftop pool was icing on the cake. Highly recommend this hotel for anyone coming to Nashville!」

「It was absolutely one of the best properties we ever stayed at, it has everything you need.」

「The sheets were slightly damp due to the heat and humidity in the room before we arrived. We missed the maid service, as they knocked and we asked them to come back but never did, I mentioned this to the front desk multiple times, after 3 days I had to go to the front desk for fresh towels and sheets myself but the gave me the wrong size. Someone finally helped me but it was days later. Very unhappy as I went to the front desk and informed them multiple times but service still didn't come. Very...