Ratings based on 760 Verified Reviews

4.3 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Mar 22, 2020
Comment from Hotel Management
Mar 25, 2020 by Guest Relations Manager, Hotel Management
Thanks for your review - we appreciate your feedback!
5 out of 5
by A verified traveler from Sandilands

Posted Mar 19, 2020
Had ants in kitchen after first night, otherwise all good.
Comment from Hotel Management
Mar 25, 2020 by Guest Relations Manager, Hotel Management
Thanks for your review - we appreciate your feedback!
5 out of 5
by A verified traveler

Posted Mar 9, 2020
Beautiful location, really well maintained park. Facilities were great, very clean, staff were friendly
Comment from Hotel Management
Mar 11, 2020 by Guest Relations Manager, Hotel Management
Thanks for your 5 out of 5 review - will be sure to pass your lovely comments regarding our staff on to the Customer Service Team. Hope to welcome you back again!
5 out of 5
by A verified traveler

Posted Feb 27, 2020 on Lastminute
I arrived late, was met with smiling staff who were informative. Then led to an eco tent which is amazing spacious and sleeps three with comfort. Also had a fridge, kettle and coffee on hand. What more could I need? Awesome clean and so ptreey.
Comment from Hotel Management
Mar 11, 2020 by Guest Relations Manager, Hotel Management
Thanks for your great review and 5 out of 5 rating - sounds like you had the most wonderful stay in our Eco Tents and will be sure to pass on your lovely comments to our Customer Service Team. Hope to see you again soon!
4 out of 5
by A verified traveler from Adelaide

Posted Feb 26, 2020
All was good. Amenities were very good. Activities for children also very good.
Comment from Hotel Management
Feb 26, 2020 by Guest Relations Manager, Hotel Management
Thanks so much for your review - its great to receive feedback from our guests regarding their experience. Hope to see you again soon!
2 out of 5
by A verified traveler

Posted Feb 26, 2020 on Wotif
Comment from Hotel Management
Feb 26, 2020 by Guest Relations Manager, Hotel Management
Thanks for sharing your feedback with us!
5 out of 5
by A verified traveler

Posted Feb 24, 2020 on Wotif
Comment from Hotel Management
Feb 26, 2020 by Guest Relations Manager, Hotel Management
Thanks so much for your 5 star review - we are thrilled that you enjoyed your stay!
4 out of 5
by A verified traveler from Hervey bay

Posted Feb 17, 2020 on Wotif
Property was mostly clean, fresh linen and pillows however received only one towel For a 5 day stay. The air-conditioning unit didn’t work and the plates were dirty upon arrival. Also receptionists were quite rude and that was disappointing. The park was filled with friendly people and is located close to everything we needed. Pool area was lovely and the amenities were clean. Laundry easy to use and change readily available from reception.
Comment from Hotel Management
Feb 26, 2020 by Guest Relations Manager, Hotel Management
Thank you so much for sharing your feedback - we really appreciate your comments and will be sure to share with our Customer Service and Housekeeping teams. Do hope we can welcome you back again soon!
4 out of 5
by A verified traveler

Posted Feb 16, 2020 on Wotif
Eco tents provided the camping feel without the hassle of pitching.
Comment from Hotel Management
Feb 26, 2020 by Guest Relations Manager, Hotel Management
Thank you for your review - so great to hear you loved our glamping experience in the Eco Tent! Hope to see you again soon!
5 out of 5
by A verified traveler from Broken Hill

Posted Jan 29, 2020 on Lastminute
Great place to stay, has everything you need, close to beach, the shack is awesome, will definitely stay again!
Comment from Hotel Management
Feb 4, 2020 by Guest Relations Manager, Hotel Management
Thank you for your 5 out of 5 review - we really appreciate you sharing your experience and so lovely to hear you look forward to returning again in the future!