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YOTEL Washington DC的評分

4 out of 5
YOTEL Washington DC
415 New Jersey Ave Nw, Washington, DC

評論

8.4

非常好

10 分，有夠讚；1437 則評論中有 739 則" "
8 分，不錯哦；1437 則評論中有 359 則" "
6 分，一般般；1437 則評論中有 183 則" "
4 分，不太好；1437 則評論中有 83 則" "
2 分，很糟糕；1437 則評論中有 73 則" "

9.2/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

KUO

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Matt Sommers, General Manager 於 2023年11月3日回覆
Good day Kuo,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

4/10 不太好

Ruitong

於 2023 年 5 月住了 4 晚
Matt Sommers, General Manager 於 2023年6月6日回覆
Good day Ruitong,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 有夠讚

Lei

於 2023 年 4 月住了 1 晚
Matt Sommers, General Manager 於 2023年4月25日回覆
Good day Lei,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯哦

Heidi

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean. Staff are very thoughtful and helpful.
於 2024 年 4 月住了 7 晚
Matt Sommers, General Manager 於 2024年5月2日回覆
Good day Heidi,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般般

Brad

情侶出遊
喜歡：整潔度和員工素質
The property was nice, but the room itself had a couple problems. First the temperature was so up and down, it would be hot and then you’d turn the thermostat down to be cold and then it would be too cold, then when it was warmer in there, it smelled like paint. Next the blinds were already broken when we got there, there was a light in the closet that was on constantly and would not turn off, the chrome cast they used for casting TV and Movies too was not even connected and I had to plug it in behind the TV myself. At night, there was constant banging outside and sounded like people moving around and like construction work, even though there was no construction. The technology that used to control the lights was nice, and different but it also did not work half the time and was dark. There also was not enough plug ins for the amount of things we needed to charge. I charged my phone next to the bed and my partner had to go across the room to charge her phone. The staff was nice and always there to help, especially the man at the front desk when we first book in. He was nice and helpful and always a friendly face to see and always wanted to say hi. Lastly, there was a couple of homeless people outside when the times we would walk around out side to get to the museums and different restaurants. Although it was a nice and different stay, I don’t think I would re stay there again if I had the chance.
於 2024 年 4 月住了 7 晚
Matt Sommers, General Manager 於 2024年4月29日回覆
Good day Brad, Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our mission at YOTEL is to challenge the status quo. We appeal to those who find traditional hotels uninspiring, searching for a different experience and not just a great sleep. We provide unique spaces, each with their own personality, all delivered with a touch of fun and tons of passion. I will share your feedback with our leaders and make any improvements and changes that are necessary. Thank you very much for sharing your valuable feedback with us! We hope you will give us another opportunity to earn your business in the future. In service, Matt Sommers, General Manager

10/10 有夠讚

Alonza

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Matt Sommers, General Manager 於 2024年4月26日回覆
Good day Alonza,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯哦

Eric

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My room, 1055, was cleaned daily. Staff was professional, courteous and helpful.
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月25日回覆
Good day Eric,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and the staff was very kind. Very easy to walk to the National Mall!
於 2024 年 4 月住了 3 晚
Matt Sommers, General Manager 於 2024年4月19日回覆
Good day Jennifer,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般般

Laura

家庭旅遊
不喜歡：員工素質和設施服務
Meh. Service fee of $35 daily was supposed to include $10/day food credit. Nope. Asked and was told only $20 for full 5 day stay. Child's book was taken during cleaning on first morning after we were told only cleaning every other day.
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月18日回覆
Good day Laura,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am eager to investigate further to attempt to make it right. If convenient, please reach out to me directly at the hotel so that we can discuss your experience in greater detail.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 不錯哦

Lindsay，Union City

商務旅客
喜歡：整潔度和員工素質
不喜歡：設施服務
This property is very convenient to the Capitol and other legislative buildings in the DC area.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月18日回覆
Good day Lindsay,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Adam，Madison

喜歡：整潔度、員工素質和住宿環境和硬體
Great facility and staff - Look forward to visiting when the pool is open!
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月18日回覆
Good day Adam,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. The pool is guaranteed to be fully open by Memorial Day, however, if the weather gets to a point of stability, we will open early. Stay tuned!We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月16日回覆
Good day James,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯哦

Fe，Isabela

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
No me gusto la forma que me trato el dia 5 de abril la joven que estaba en el front desk, Cuando fui a cambiar la habitacion por la que nos correspondia. Es una persona que debe estar mas orientada a servicio al cliente. Por eso le di un 3. en servicio para que mejoren con esta persona. Sin embargo Mia es excelente fue muy agradable su recibimiento, nos ofrecio ayuda mas alla de sus responsabilidades y en adicion se esforzo en entendernos a pesar que no era su idioma. Gracias Mia!!!! Eres la mejor.
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月16日回覆
Buen día Fe,Gracias por elegir hospedarse en el YOTEL Washington DC. Apreciamos su negocio y valoramos sus comentarios mientras nos esforzamos continuamente por mejorar cada día para nuestros huéspedes.Esperamos que nos brinde otra oportunidad de ganar su negocio en el futuro.En servicio,Matt Sommers, director general

6/10 一般般

Aaron

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
Clean but blinds didn’t open and it took 3 days and 7 phone calls to get them to fix. Their fix made it so the blinds didn’t close. Wouldn’t use them again except for a one-night stay.
於 2024 年 4 月住了 4 晚
Matt Sommers, General Manager 於 2024年4月16日回覆
Good day Aaron,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am terribly sorry that my team was unable to resolve the window blinds issue in a timely manner. Your experience is not indicative of the high standards we set for ourselves and I am sorry that we failed during your stay.I hope you will reach out to me directly so that I can attempt to make it right for your next visit to DC.In service,Matt Sommers, General Manager

10/10 有夠讚

Christopher

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was extremely friendly, but overworked.
於 2024 年 4 月住了 3 晚
Matt Sommers, General Manager 於 2024年4月16日回覆
Good day Christopher,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 有夠讚

Dena

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice property & friendly staff.
於 2024 年 4 月住了 4 晚
Matt Sommers, General Manager 於 2024年4月16日回覆
Good day Dena,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Ivis，Sarasota

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent experience.
於 2024 年 4 月住了 5 晚
Matt Sommers, General Manager 於 2024年4月10日回覆
Good day Ivis,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Mary

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved my stay at Yotel!Staff was Great as was atmosphere,will come back!
於 2024 年 4 月住了 7 晚
Matt Sommers, General Manager 於 2024年4月10日回覆
Good day Mary,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

4/10 不太好

Kevin

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Modern hotel with cool LED lighting and reclining bed. Rooms are clean and separate shower and toilet. Parking is expensive, but you can park for half price at Hall of the States building behind, garage entrance is on E st NW, check it on Spot Hero or Best Parking app. Front desk are not customer services oriented, you will get the same level of service from a government offices or a kiosk. Cleaning staffs and valet are nice.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日回覆
Good day Kevin,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Please look out for our Park N Play package that bundles parking with your room rate at savings of up to 25 per night. We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月29日回覆
Good day Suzanne,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Hector

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Matt Sommers, General Manager 於 2024年4月29日回覆
Good day Hector,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Kristopher

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Matt Sommers, General Manager 於 2024年4月29日回覆
Good day Kristopher,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般般

Roseanne

The parking lot is tight and odd...I ended up parking around the block...There were homeless people sleeping on the ground aroubd the hotel.
於 2024 年 3 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日回覆
Good day Roseanne,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 有夠讚

Mona Alyah

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月29日回覆
Good day Mona Alyah,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般般

Stephanie

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日回覆
Good day Stephanie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 有夠讚

Shane

於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年4月25日回覆
Good day Shane,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Emily

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All & all was excellent.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日回覆
Good day Emily,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯哦

Misty

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
I did not get the room that I reserved and the staff would not refund the difference. And a “city” view, is not as imagined; staring at the Hyatt is not what I expected. Lots of hair in the shower. It is nearly attached to a fire station so siren’s were loud. Parking is $50-$60/day. Staff in the restaurant were very friendly & helpful.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月9日回覆
Good day Misty,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Please look out for our Park N Play package that bundles parking with your room rate at savings of up to 25 per night. The cleanliness issues you encountered are deeply regrettable and completely against our service standards. If interested, please reach out to me at the hotel directly so that we can discuss you experience and I can attempt to make it right.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 有夠讚

Van

喜歡：整潔度、員工素質和住宿環境和硬體
The parking garage is too small. You need to be very careful in the parking garage especially if you are backing up. Many cars get accidents in the garage.
於 2024 年 4 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月3日回覆
Good day Van,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

4/10 不太好

Maribel

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月4日回覆
Good day Maribel,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

4/10 不太好

CHARLIE

於 2024 年 3 月住了 2 晚
Matt Sommers, General Manager 於 2024年4月25日回覆
Good day Charlie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 有夠讚

Paul

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Coffee on each floor - nice
於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年4月2日回覆
Good day Paul,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Vincent

喜歡：整潔度、員工素質和住宿環境和硬體
The staff at this facility is absolutely exceptional. They did everything they could possibly do to make you feel welcome and glad you came there. If there was anything that you had a concern about they would fall over themselves to make it right.
於 2024 年 3 月住了 4 晚
Matt Sommers, General Manager 於 2024年4月2日回覆
Good day Vincent,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般般

rekha

不喜歡：員工素質
於 2024 年 3 月住了 3 晚
Matt Sommers, General Manager 於 2024年4月19日回覆
Good day Rekha,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

6/10 一般般

Lily

團體旅遊
喜歡：整潔度
The hotel was very nice. Very modern with beds that rise and recline. Nice bathrooms also. There isn’t a coffee maker in the room but they have a coffee station on each floor by the elevator. I was disappointed with the bar area. Each time we wanted to go to the bar they said they were closed even though the hours posted said they should be open. When we arrived at 10 pm there was no food available at the hotel. You had to order uber eats or go out. Also housekeeping never took our used cups and threw them away. One night we ate in the room and they never took the dirty dishes. The front desk staff was very friendly but I feel they must have been understaffed in the restaurant and in housekeeping. The hotel is very close to the capitol and the museums. Location was great.
於 2024 年 3 月住了 6 晚
Matt Sommers, General Manager 於 2024年4月2日回覆
Good day Lily,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

2/10 很糟糕

Deanna

親子旅遊
喜歡：整潔度
不喜歡：員工素質和設施服務
As VIP member I should have received a room upgrade. Instead, I got a basic room with view at AC systems and when I mentioned it to the management, I received no response. Secondly, we were arriving 1 hour prior to check in. I called the front desk asked if we can check in earlier as we have 2 little kids (2 and 4yo) and lady on the phone wanted to charge me $55 for early check in. So YOTEL you getting one star from me for such simple gesture that you don’t offer your guests of complimentary early check in if room is available. Lastly, they charge $35 per day for amenities such as coffee (in the hallway) and water. The coffee machine wasn’t working, I had to call the front desk so they can recalibrate coffee maker and wait 30 minutes. The pool was closed because it’s not a season. So they charge $35 per day for things they don’t have. For family of 4 we only were given 2 towels. Had to wait for hours to get extra towels as they said they understaffed.
於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年4月2日回覆
Good day Deanna,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. As a Premium VIP with Expedia, we genuinely value your business. I apologize that an upgrade to our First Class room with 2 Queen beds and a view was not available on your arrival date. Please note that the 35 nightly facility fee also includes a daily 10 food and beverage credit (simply charge the bill to your room) as well as a curated list of exclusive discounts to area attractions and tours. I am terribly sorry that this was not explained better at check-in. We will conduct some additional training to ensure that this doesn't happen again in the future.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 不錯哦

Morgan

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend with one scruple. The staff and facilities were amazing, everyone was so helpful and friendly. The location is exceptional, and all of the many things we were in DC to see and take part in were truly in short (15-30 mins) walking distance away. Around the hotel there were several easy places to grab food without the gouging prices (we loved Jack’s Famous Deli and Z-Burger!). The one thing that might be an issue for some was the utter lack of privacy in the room. The bathroom/shower situation is a cloudy glass partition that is little more than a shower curtain in the room. There is no separate bathroom, but an unlockable glass door that doesn’t reach the ceiling. Anyone in the room with you will get to hear and smell anything happening in the room, fyi. The doors and walls to the hotel itself are very thin, and normal volume conversations can be heard from guests on either side very easily. Despite the two minor things, the hotel is very strongly recommended, and was a big part of our wonderful trip to DC!
於 2024 年 3 月住了 4 晚
Matt Sommers, General Manager 於 2024年4月2日回覆
Good day Morgan,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. Please look out for our 'First Class' room types that offer some larger spaces and more traditional hotel room layouts that might suit your needs better next time.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Genia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very hip hotel that was unusual but very accommodating. I fell in love with the adjustable beds as they offered flexibility for room use, the room lighting options were also very cool and the hydration bars (on each level) was great for our adventures. Close proximately to capital and mall so we could explore on foot. Excellent place. Would stay there again.
於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年4月2日回覆
Good day Genia,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯哦

Michael

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Good Location, Great Restaurant, Big/Nice TV, Staff Helpful/Responsive. Hotel and Restaurant/Bar had a nice vibe. Noisy in the morning...could really never sleep past 7a.
於 2024 年 3 月住了 4 晚
Matt Sommers, General Manager 於 2024年3月29日回覆
Good day Michael,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 不錯哦

Hawkins

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 6 晚
Matt Sommers, General Manager 於 2024年3月29日回覆
Good day Hawkins,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯哦

Aaron

喜歡：整潔度和員工素質
The hotel was a cery good location to seeing the city
於 2024 年 3 月住了 4 晚
Matt Sommers, General Manager 於 2024年3月27日回覆
Good day Aaron,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 一般般

Daniel

喜歡：整潔度、設施服務和住宿環境和硬體
It's a nice property. Rooms are clean, bed was comfortable. Good bar/restaurant. Every floor has complementary coffee and water stations, and the coffee is good. Service left a lot to be desired. No one answered in housekeeping or the front desk when i called, and i let the phone ring a long time. After my room was cleaned there was no kleenex. It was empty when i left the room, no idea why it wasn't refilled. Took 20 minutes to get more. My sink faucet trickled out. Should have been noticed and fixed before i checked in (they did fix it the next day). Iwent to get coffee this morning and there was no cream. Someone from housekeeping should have seen that, but my guess is that it's someone else's job and so it was ignored. I called the front desk, and this time someone answered. Still no cream a half hour later. Then i go to check out (which you have to do in the lobby. There was a long line and only one person at the front desk (looked like their second terminal was down). They have self checkout kiosks, but it wouldn't let me check out. So i waited for me than 20 minutes just to check out and was told i couldn't check out on the kiosk because i booked through Expedia. Staff was nice, just not very efficient. And my guess is that they are also understaffed.
於 2024 年 3 月住了 2 晚
Matt Sommers, General Manager 於 2024年3月27日回覆
Good day Daniel,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am disappointed to read about your experience as your recap does not live up to our standards and I apologize that we failed during your stay. If interested, please reach out to me directly so that we can discuss further and I can attempt to make it right.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 有夠讚

Dirk

喜歡：整潔度、員工素質和住宿環境和硬體
It was a pleasant experience.
於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年3月27日回覆
Good day Dirk,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Robert

喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚
Matt Sommers, General Manager 於 2024年3月26日回覆
Good day Robert,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯哦

Roberto

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Hotel is very millennial style, very techie reception area, hotel is close to Union Station Definitely not a traditional Hotel but doable
於 2024 年 3 月住了 4 晚
Matt Sommers, General Manager 於 2024年3月25日回覆
Good day Roberto, Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our mission at YOTEL is to challenge the status quo. We appeal to those who find traditional hotels uninspiring, searching for a different experience and not just a great sleep. We provide unique spaces, each with their own personality, all delivered with a touch of fun and tons of passion. Thank you very much for sharing your review with us! We hope you will give us another opportunity to earn your business in the future. In service, Matt Sommers, General Manager

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good property!
於 2024 年 3 月住了 3 晚
Matt Sommers, General Manager 於 2024年3月25日回覆
Good day Michael,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 有夠讚

Vincent

家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Super modern hotel with unique tastes. Highlights include large rooms, adjustable bed, and adjustable LED mood lighting. The only “problem” is that it is quite a bit of a walk (15 mins) if you wanted to go towards downtown or to the center of National Mall. Not too big of an issue, unless you’re traveling back at night, in which you’ll have to pass a homeless shelter. We felt safe however, but always good to be observant and cautious, especially traveling with kids. On the other hand, the location is very close to the Capital (if you wanted to rope drop it), as well as Union Station (which is helpful for any trains going out of town). The hotel is very self-managed, with check ins and check outs done at a kiosks, so we barely talked to anyone during our stay. Overall, 8/10, would definitely stay there again.
於 2024 年 3 月住了 3 晚
Matt Sommers, General Manager 於 2024年3月22日回覆
Good day Vincent,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. Please note that we do offer the more traditional check-in and out experience at our "Mission Control" desk in the lobby so it is a "choose your own adventure" type of experience for those on the go, the kiosks work great! For those who want more of the personalized experience, our Mission Control team is available.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯哦

Chynna

喜歡：整潔度、員工素質和住宿環境和硬體
I enjoyed my stay, some of the front desk girls were really nice and a few had an attitude but that’s okay.
Matt Sommers, General Manager 於 2024年3月21日回覆
Good day Chynna,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. If convenient, please reach out to me at the hotel directly so you can share with me which employees were not delivering service up to our standards. We want to make sure all of our guests receive the best service and experience possible.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 有夠讚

Terrence

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice modern upgraded hotel. Very close to Capital Bldg
於 2024 年 3 月住了 3 晚
Matt Sommers, General Manager 於 2024年3月19日回覆
Good day Terrence,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 不錯哦

Steve

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was helpful.
於 2024 年 3 月住了 4 晚
Matt Sommers, General Manager 於 2024年3月18日回覆
Good day Steve,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager