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The Ritz-Carlton, Washington, D.C.

5.0 star property
A tranquil retreat in Washington, D.C. where travelers can enjoy spa treatments like detox wraps and reflexology while staying near iconic landmarks

Choose dates to view prices

The Ritz-Carlton, Washington, D.C. offers a peaceful escape in the capital. Guests can enjoy on-site shopping, stroll through the garden, or indulge in spa treatments between sightseeing. Free WiFi in public areas helps visitors plan their city adventures.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$15,289
NT$17,728 total
includes taxes & fees
Apr 3 - Apr 4

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters, minibar

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Deluxe Room, 2 Double Beds, Non Smoking

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room, 2 Double Beds, Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premier Double Room, 2 Double Beds, Garden View

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Double Beds

  • City view
  • 900 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 900 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom (Club Presidential, Club Level)

Bar (on property)

Presidential Suite, 1 Bedroom (Club Presidential, Club Level)

  • City view
  • 1350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Room, 1 Bedroom

  • City view
  • 1350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Balcony

  • City view
  • 2250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premier Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • City view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Double Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Double Beds

Premier Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Downtown Washington D.C., a neighborhood in Washington, The Ritz-Carlton, Washington, D.C. is near a metro station. Lincoln Memorial and White House are notable landmarks, and the area's natural beauty can be seen at Georgetown Waterfront Park and National Mall. Walter E. Washington Convention Center and Tidal Basin are two other places to visit that come recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like mountain biking and hiking/biking trails nearby. Visit our Washington travel guide
Map
1150 22nd St Nw, Washington, DC, 20037

What's nearby

  • Washington_GeorgeWashingtonUniversity_503284_02
    George Washington University
    3 min walk - 0.3 km
  • 0_E008283R
    White House
    17 min walk - 1.5 km
  • National Mall showing a monument and a lake or waterhole
    National Mall
    18 min walk - 1.6 km
  • Washington_WalterEWashingtonConventionCenter_6034985_03
    Walter E. Washington Convention Center
    4 min drive - 3.5 km
  • The American Veterans Disabled For Life Memorial
    3 min walk - 0.3 km

Getting around

  • Foggy Bottom Station
    6 min walk
  • New Carrollton Station
    16 min drive
  • Ronald Reagan Washington National Airport (DCA)
    20 min drive

Restaurants

  • Devon and Blakely
    5 min walk
  • Tatte
    2 min walk
  • Chef Geoff's West End
    1 min walk
  • Mercy Me
    2 min walk
  • Crepeaway
    6 min walk

About this property

The Ritz-Carlton, Washington, D.C.

Luxury family-friendly hotel near National Mall
Located close to Georgetown Waterfront Park and White House, The Ritz-Carlton, Washington, D.C. provides shopping on site, dry cleaning/laundry services, and car rentals on site. Indulge in a body wrap, a Thai massage, and a body scrub at the onsite spa. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a water dispenser
  • ATM/banking services, tour/ticket assistance, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 300 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and separate tubs/showers
  • 37-inch Smart TVs with Netflix and premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 40 per day)
  • Valet parking on site (USD 64 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Quadrant

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Beaux Arts architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 60 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 40 per day
  • Valet parking fee: USD 64 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay
  • Facilities fee: USD 15 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Washington D.C.
Ritz-Carlton Washington D.C.
Washington D.C. Ritz-Carlton
Ritz-Carlton Washington D.C. Hotel
Ritz-Carlton D.C. Hotel
Ritz-Carlton D.C.
The Ritz Carlton Washington D.C.
The Ritz-Carlton, Washington, D.C. Hotel
The Ritz-Carlton, Washington, D.C. Washington
The Ritz-Carlton, Washington, D.C. Hotel Washington

Frequently asked questions

Is The Ritz-Carlton, Washington, D.C. pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of USD 125 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at The Ritz-Carlton, Washington, D.C.?

As of 2026/3/22, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Washington, D.C. on 2026/4/3 start from NT$15,289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 40 per day. Valet parking is available for USD 64 per night.

What time is check-in at The Ritz-Carlton, Washington, D.C.?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Washington, D.C.?

Check-out is at 11:00 AM.

Where is The Ritz-Carlton, Washington, D.C. located?

This family-friendly Washington hotel is located in the business district, within 1 mi (2 km) of Georgetown Waterfront Park, National Mall, and White House. Lincoln Memorial and Walter E. Washington Convention Center are also within 2 mi (3 km). Foggy Bottom Station is 6 minutes by foot and Dupont Circle Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Washington, D.C. Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 633 out of 840 reviews
Rating 8 - Good. 133 out of 840 reviews
Rating 6 - Okay. 44 out of 840 reviews
Rating 4 - Poor. 22 out of 840 reviews
Rating 2 - Terrible. 8 out of 840 reviews

Reviews

Verified

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great property
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

HARMINDERPAL

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service and amenities.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate and the bed was was comfortable. My partner and I enjoyed our stay. The staff was very helpful and welcoming.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with professional staff and excellent customer service.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite hotels in DC. Staff is amazing and the rooms are comfortable and quiet.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

ASAD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, very polite staff.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Benjamin

Clean and great customer service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Pichetratanak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very accomodating and respectful.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Ritz Carlton staff were courteous and professional
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like very much the comfort and the location of the hotel
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

TED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz Carlton always does a great job with cleanliness, service, and dining!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Guerdine

The overall service was incredible, from the check in through checking out the moments were injouable
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The staff was attentive to our needs.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz Carlton is fantastic! Wonderful front desk staff (David is number 1). Room service was timely and the food was excellent. Make sure you stay here when in DC!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our first time staying at this property and it was a wonderful experience. The staff was extremely attentive and friendly. The physical property was elegant and refined. We will absolutely stay here again.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Jodie Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Took my teenagers for a DC trip for spring break. Hotel was convenient and nice. Not as nice as other hotels in this brand but still a good location and safe. Rooms are small but so is everything in the area.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, property conditions & facilities
Comfortable, clean room. Friendly service. Thank you!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were greeted and treated as if we had arrived at home, if our home was a haven of indulgence and pampering. Can’t say enough good things about the Club Level perks-HOW do they remember our names? Staying at the Ritz for our first trip to DC made the experience AMAZING. Learned a lot of insider curated tips to navigate the district from concierge :)
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Julieta C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my recent stay at Ritz-Carlton at Washington DC . The staff, from front desk to room service, friendly, polite and nice !! Special thanks to Zelli that helped me a lot understanding how metro works ! My only issue is the gym (equinox) I was never told I would be charged only for visiting the installation. I think it should be informed that the gym even a visit is not free ! .
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

ASAD

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby and entrance doors may need some attention. We get the subtle elegance .. but maybe a little something extra is needed…plants ? seating? Lights ?. I am sure their experts can figure it out. The front entrance has to live up to the hype of “ The Ritz”.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Jiangchuan

Liked: Cleanliness, staff & service
The hotel service is very good, the hygiene is good, but the air conditioner in the room is loud, and there is also the sound of running water, the shower head cannot be held by hand, it is very old. More importantly, the adjustment function of the shower faucet is not normal, and the water pressure is also low.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Timika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I reserved for my Mom wasn't ready when we checked in. She had to wait over 20 minutes and when her room was finally ready the heat in her room broke down. She had to spend the night in a different room. Eventually, My Mom was placed in a nice room with working heat. Once Mom was settled we had a wonderful and relaxing New Year's weekend.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alright so as for my stay, everything went perfect, well Just a heads up if you are visiting from out of town, please do not get a rental. You will be better off taking a uber/lyft to your destination far away. Driving in and out of here is a nightmare, and I wouldn’t wish it on anyone. Everything from casual bars and restaurants to upscale places are within a 10 minute walking distance, there are some places I reviewed in DC that are included. Plus, you can avoid wasting the 40-60 dollars daily parking as well. almost but I still gave it 5 stars. I came for my birthday and while alot of people expect perfect service from the Ritz because of its reputation, and price, I have learned from prior stays with this Hotel in other locations, execution is key. My host Kenneth, and Zele were very welcoming, pleasant and courteous. Whenever an issue arose, they apologized and offered solutions which I encountered my first night. I went out with my friends to do some pre-birthday celebration and came back with leftovers worth 200.00. When I came back to my room the fridge that was in there was the honor bar already stocked with wine beverages which if I removed would be charged to me. I needed the space for my food and even if I temporarily removed the items, my stuff still wouldn’t fit. I was too drunk to go back downstairs so it was just wasted food. I brought this to Zele, and Kenneth attention and they apologized and advised I can bring any leftovers to the front desk for them to
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Nina

Excellent Staff. Amazing location.
Stayed 2 nights in Apr 2025